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Carl Burgers Chrysler Jeep World

Address
8355 Hercules Street La Mesa CA 91942
Phone
(619) 462-9321
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Average Rating
4
Total Reviews
(59)
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  4. 4 Stars
  5. 5 Stars
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Contact Us

Email the business

Toll Free
(888) 281-0531
Fax
(619) 463-6347

Business Hours

Status: Open

Sunday
10:00am-8:00pm
Monday
8:30am-9:00pm
Tuesday
8:30am-9:00pm
Wednesday
8:30am-9:00pm
Thursday
8:30am-9:00pm
Friday
8:30am-9:00pm
Saturday
8:30am-9:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Diners Club
  • Check
  • Debit

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Information about this business (4)

Call For Updated Sales, Service & Parts Specials!

Carl Burger Dodge Chrysler Jeep Ram World have a commitment to the La Mesa and Carlsbad communities, we pride ourselves as a leader in customer satisfaction. Many of our staff have been employed for over 15 years, some employees have certifications for over 28 years. This speaks volumes about the quality of service you will receive here at Carl Burgers Dodge Chrysler Jeep RAM! We’re happy to...

Go to carlburger.com for our latest Sales, Service and Parts Specials!

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Carl Burger's Chrysler Jeep Dodge Ram is your full-service Chrysler, Dodge, Jeep, Ram San Diego Dodge dealership located in San Diego Dodge, providing new, and preowned Chrysler, Dodge, Jeep, Ram cars, trucks, and sport utility vehicles. Our Chrysler, Dodge, Jeep, Ram factory-trained service technicians have the latest information to keep your Chrysler, Dodge, Jeep, Ram vehicle running at peak...

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Reviews of this business (101)

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Overall review sentiment

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Rating distribution

5 stars
43
4 stars
4
3 stars
0
2 stars
5
1 star
7
No rating
42
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Other reviews from the web (101)

Amazing experience! Purchased a brand new car and I am 100% satisifed. Julio Leon was my sales representative. He was very professional, informative and knowledgeable. He answered all of my concerns in a prompt and courteous manner. I would most definitely recommend this location for your car buying needs.

I really bought in to them. Carl Burgers Chrysler Jeep does what is best for you and future. While opening new opportunity doors

Average Rating
40

This dealerships’ Sales Department goes by the motto “tell them what they need to hear to make the sale.” The Service Departments motto should be “promise to fix it, then pass the buck to the manufacturer” when they don’t/won’t fix it. Without going into the excruciating detail, mostly with the lack of accountability in the Service Department (the Salespeople are harmless hucksters with a...

Breen is the man to see at Carl Burger! Seems new to the business but makes the experience perfect. Very knowledgable and seems to do his homework! Would send friends to him always!

Editorial review from Citysearch

Purchased a 2013 Dodge Dart GT. It was probably one of the easiest and better experiences I have had at a dealership. I mean, I always hate the negotiating part, but they worked with me and never acted as if I were crazy in my expectations. They also treated me as a valued customer that they were glad to have. Steve was great. Glad I purchased my car from here.

Editorial review from Citysearch

Worst, experience, ever, buying a used car.
I would Never. Buy a car from this company again. EVER.

Complete: FAIL in ALL regards.

Even if it was the lowest priced car anywhere.

I could write a book, about what they did wrong.

I'm not going to get into the details, because, as I mentioned-it would take a book!

I thought long and hard, about this review, because I don't believe, I've ever given a one star rating to anyone, EVER.

But. If there is a company that deserves a 1 star rating-You've just found it.

As a whole- over the last 5 days whilst I've been dealing with these people,...

Poor customer service

Average Rating
20

I wish I could leave a better review but can't. Brought the vehicle in for air conditioning issues and oil leak...3 quarts low to be exact. Four days later they sent me away saying they couldn't find a significant oil leak but gave me a wri...

Never again!

Average Rating
20

Took my car in again for an oil change, as I had done 3 months prior, and some minor work, the place is convenient and shuttle service prompt. I had started to have suspicions about some of the work and some of their recommendations.

I never expected them to call and tell me the threads on the oil pan were stripped and a new oil pan would cost $800. I reminded them their shop was the one who had done the previous oil change. The explanation was that as the oil pan heats and expands, then cools and contracts it wears on the bolt and threads.

If Chrysler engineers have not taken...

Never again! – Took my car in again for an oil change, as I had done 3 months prior, and some minor work, the place is convenient and shuttle service prompt. I had started to have suspicions about some of the work and some of their recommendations.

I never expected them to call and tell me the threads on the oil pan were stripped and a new oil pan would cost $800. I reminded them their shop was the one who had done the previous oil change. The explanation was that as the oil pan heats and expands, then cools and contracts it wears on the bolt and threads.

If Chrysler engineers have...

Great Asset

Average Rating
100

Dave Garcia has handled my service calls on several occasions and is an asset to Carl Burger Dodge.

Outstanding

Average Rating
100

Always a great experience.

Great

Average Rating
100

Thanks for the prompt shuttle and nice employees.

Great – Thanks for the prompt shuttle and nice employees.

Impressive

Average Rating
100

Completed work and called me before promised. A first in my dealings with any dealership.

Impressive – Completed work and called me before promised. A first in my dealings with any dealership.

Great experience

Average Rating
100

Well satisfied with all the people.

Outstanding

Average Rating
100

I received great service and advice from David Garcia.

Great experience – Well satisfied with all the people.

Great Customer Service

Average Rating
100

David was polite, well versed, and when I haggled with him, he gave me a great break. Thanks David.

Impressive

Average Rating
100

The technician was pleasant and kept everyone informed and was helpful to your needs. Wasn't trying to sell something you didn't want.

Great Customer Service – David was polite, well versed, and when I haggled with him, he gave me a great break. Thanks David.

Trustworthy

Average Rating
100

Chuck had excellent customer service and he was very accommodating. He is also trustworthy, which I think is very important in a repair shop.\r

Job gets done right the first time!

Average Rating
100

Service advisor, Mandi, is great! Her customer service is second to none. I drive an extra ten miles to Carl Burger rather than Rancho because the job gets done right the first time.

Trustworthy – Chuck had excellent customer service and he was very accommodating. He is also trustworthy, which I think is very important in a repair shop.

Certainly Recommend

Average Rating
100

Excellent service. Will certainly recommend your service to other Chrysler product owners.\r

Great!

Average Rating
100

Mandi was an awesome service advisor!

Certainly Recommend – Excellent service. Will certainly recommend your service to other Chrysler product owners.

The best!

Average Rating
100

I believe Carl Burger Dodge has one of the best service departments in the country, if not the best.

Very helpful

Average Rating
100

Each time I have been in, Luke was very helpful in assisting me and making recommendations for further needed services.

The best! – I believe Carl Burger Dodge has one of the best service departments in the country, if not the best.

Good Job!

Average Rating
100

Sean Gray did a good job helping me get my car serviced and repaired.

Above & Beyond

Average Rating
100

Sean Gray came out to help me as soon as I pulled into the driveway. He and the rest of the staff were very friendly. I will definitely bring back my Nitro as well as my second dodge.

Good Job! – Sean Gray did a good job helping me get my car serviced and repaired.

Helpful & Courteous

Average Rating
100

Mandie in service was very helpful and courteous. I will make it a point to deal with Mandie each time I come in for service.\r

Wonderful assistance

Average Rating
100

Many thanks to advisor Sean Gray who was great in helping me!

Helpful & Courteous – Mandie in service was very helpful and courteous. I will make it a point to deal with Mandie each time I come in for service.

Helpful staff

Average Rating
100

David was very accommodating and friendly.\r

Very friendly staff

Average Rating
100

Ray was helpful as usual. I enjoy dealing with him. He and the rest of the staff were very friendly.

Helpful staff – David was very accommodating and friendly.

Excellent Job

Average Rating
100

Ray Andrews did an excellent job. I also appreciate the coupons which are mailed to me.\r

Helpful as Usual

Average Rating
100

Ray was helpful as usual. I enjoy dealing with him.

Excellent Job – Ray Andrews did an excellent job. I also appreciate the coupons which are mailed to me.

Feel Ripped Off and Disappointed

Average Rating
20

We bought a certified hemi Charger from this dealership in April and paid a very pretty penny for it. Within the first month the brakes were squeaking and check fluid levels light was on. Now 6 months later that car needs new tires and the driver side window works when it wants to. Doesn't sound like a certified vehicle to me. The topper is that we still haven't received that car manual that we have been waiting for!
Unfortunately, we had a friend that was in sales at the dealership so we trusted we were being taken care of. I guess all sales men are the same...

Feel Ripped Off and Disappointed – We bought a certified hemi Charger from this dealership in April and paid a very pretty penny for it. Within the first month the brakes were squeaking and check fluid levels light was on. Now 6 months later that car needs new tires and the driver side window works when it wants to. Doesn't sound like a certified vehicle to me. The topper is that we still haven't received that car manual that we have been waiting for!
Unfortunately, we had a friend that was in sales at the dealership so we trusted we were being taken care of. I guess all sales men are the...

Quick Service

Average Rating
100

Service advisor David Garcia went out of his way to make sure our service was handled immediately.

Outstanding

Average Rating
100

My advisor was very helpful and professional.

Phenomenal

Average Rating
100

Big thanks to Ray. Funny, friendly, and helpful soul.

Very professional

Average Rating
100

Your agent was very professional and went out of his way to meet my needs.

Phenomenal – Big thanks to Ray. Funny, friendly, and helpful soul.

Positive experience

Average Rating
100

I have returned to your service department because I have had a positive experience with the Service Advisor, David Garcia, who I find very helpful.

Number one

Average Rating
100

Very helpful with everything at your dealership. Number one service for my jeep.

Positive experience – I have returned to your service department because I have had a positive experience with the Service Advisor, David Garcia, who I find very helpful.

Very good!

Average Rating
100

Ray Andrews was great! He made things happen for us. Very good!\r

Best and most courteous customer service

Average Rating
100

Everyone here has always given me the best and most courteous customer service. I recommend Carl Burger to my friends.

Ray Andrews was great! He made things happen for us. Very good!

Fantastic

Average Rating
100

Mandie is very helpful and got me in and out quickly.

Prompt & pleasant

Average Rating
100

Always very satisfied with staff and service- Prompt and pleasant to work with. Thanks!!!

Great staff

Average Rating
100

Chuck was very helpful and communicative about the status of the car.

Prompt & pleasant – Always very satisfied with staff and service- Prompt and pleasant to work with. Thanks!!!

Runs like when i first got it

Average Rating
100

Truck now runs like it did when I first got it. Thank you for finding the issues I listed and correcting them.

runs like when it did when i first got it – Truck now runs like it did when I first got it. Thank you for finding the issues I listed and correcting them.

Great

Average Rating
100

In and out in less than 40 minutes!!! GREAT!!!

Great – In and out in less than 40 minutes!!! GREAT!!!

Prompt

Average Rating
100

Prompt service

Helpful

Average Rating
100

Very helpful

Helpful – Very helpful

Excellent

Average Rating
100

Excellent professional-customer relationship

Thanks for helping me out

Average Rating
100

I want to thank Chuck and the rest of dodge for helping me out, The jeep side didn’t have anyone who could wash my filthy car that day so chuck helped me out. Also ted was very courteous and friendly shuttle driver

Thanks for helping me out

Average Rating
100

I want to thank Chuck and the rest of the employees for helping me out, The jeep side didn’t have anyone who could wash my filthy car that day so chuck helped me out. Also ted was very courteous and friendly shuttle driver

Thanks for helping me out – I want to thank Chuck and the rest of dodge for helping me out, The jeep side didn’t have anyone who could wash my filthy car that day so chuck helped me out. Also ted was very courteous and friendly shuttle driver

Fastest repair ever

Average Rating
100

Fastest water pump repair I have ever had!

Always tries to accomodate me – My service rep has been a great help. He always tries to accommodate me and find and fix the problem

Very courteous – Everyone very courteous. Travis is excellent in helping me. Informed on progress of vehicle

Great department – Great service department

Always satisfied – I always come here and I'm always satisfied

Quick turn around – Nice quick turn around for an oil change thanks…..

Friendly – Everyone is friendly and great customer service from service rep to cashier.

Plesant – Very pleasant

Good – They made it good!

Keep it up – Keep up the good work!

Outstanding Service – Outstanding service on a busy day

Very satisfied with service – I have been very satisfied with the service I have received from Carl Burger.

Pleasure to deal with – David G. in the service dept. is a true asset to your organization and a pleasure to deal with.

thank you – Thank you for calling to arrange and remind us of a routine check up on our car we really appreciate your service

Polite and Professional – As usual everyone was polite and professional. Thank you

worked in timely manner – Since I waited while the work was done I appreiciated it being done in a timely manner.

knowledgeable and professional – very good customer service, knowledgeable, and professional

Average Rating
20

I hate this place they are horrible I bought a 03 Saturn Ion there I was moving in a few months and need a cheep car to get me to Texas they...

Average Rating
20

I took my car to be repaired at Carol Burger Dodge. They lied to me and replaced parts that were not broken. What a joke. They admitted neve...

Average Rating
40

I was in accident and had my vehicle repaired at Carl Burgers Collision Center. The employee's a the collision center were too busy to assis...

Average Rating
40

I recently bought a 2005 Nissan from Carl Burger Dodge. They gave me a 30 day warranty. I found just a few things that were broken so be...

Average Rating
80

I had to replace a burnt out bulb in the fog lights on my older Jeep, and they were able to help me find the right bulb and replace it in a ...

Average Rating
80

With the economy the way it is you can't get anything for free anymore, except at Carl Burger Dodge Chrysler Jeep in La Mesa. They are stil...

Average Rating
100

I have purchased 2 cars and have had multiple freinds shop here. When you buy new you get on full year of oil changes FREE! Service is goo...

Average Rating
40

this is my experience on 8/31/08. I verbally agreed to a purchase price of 16685 on an 08 Jeep Wrangler. I live a considerable distance away...

Average Rating
100

i have bought 2 cars from them in the last year and i see that some people had a bad experiance but i coundn`t disagree more. they beat the ...

Average Rating
40

Same boat as their lot neighbor. Carl Burger BLOWS. Carl Burger needs a staff overhaul... some serious business ethics training. Everyone h...

Average Rating
20

BUYER BEWARE!

The Sales Management tean will promise you any deal in order to get you to take the car home. However, come the next day t...

Average Rating
20

My jeep was brand new and it had a recall on a part. The manager lied to me and said it would be done in the afternoon, when it fact he coul...

Average Rating
80

Our truck has been serviced at Carl Burger Dodge several times. They are friendly, call us in a timely fashion and do the work that they pr...

Average Rating
80

This dealership has been in this location for years. Although I've never actually bought a vehicle from them, I have shopped for cars here. ...

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Business description (2)

Carl Burgers Chrysler Jeep World is located at Po Box 3687, la Mesa, CA. This business specializes in Auto Dealers, Clothing and Auto Repair & Service.

Carl Burgers Chrysler Jeep World located at 8355 Hercules St in La Mesa, CA services vehicles for Auto Repair. Call (619) 462-9321 to book an appointment or to hear more about the services of Carl Burgers Chrysler Jeep World.

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