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Car Masters Automotive Llc (Reported Closed)

Address
528 Newtown Rd Virginia Beach VA 23462
Phone
(757) 456-2095
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Average Rating
4.5
Total Reviews
(57)
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  4. 4 Stars
  5. 5 Stars
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Business Hours

Status: Open

Sunday
Closed
Monday
7:30am-8:00pm
Tuesday
7:30am-8:00pm
Wednesday
7:30am-8:00pm
Thursday
7:30am-8:00pm
Friday
7:30am-8:00pm
Saturday
8:00am-6:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Debit

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Information about this business (4)

We were founded with the commitment of providing the best professional service while maintaining an honest, competitive cost.

Retired Military Owned Full Service Diagnostic, Repair, Maintenance, State Inspection, Alignment, Exhaust, Brakes, Computer Programming, Performance, Racing Scales (we race at Langley Speedway) and much more! Open late until 8pm M-F and 6pm SAT, Rental Cars on site

Carmasters Automotive LLC is a Royal Purple Stocking Dealer with Engine, Motorcycle, Gear, RACING, Break-in and Compressors oils as well as MAXFilm & MaxChain lubricants with more inventory to follow! Motorcycle K&N oil filters in Black and Chrome as well as air filters to go with our Royal Purple MaxCycle Oil.

Call to check availability. We will be receiving additional stock soon and can...

Customer Service - 2 Year/24,000 warranty, Free Rental/Loaner Cars by appointment, State Inspections, Alignments, Tires, Brakes, Computer Diaganostics Air Bag, SRS, Service/Check Engine, Maintenance, Towing, Computer Programming, Exhaust (including custom), Electrical Diagnostic and Repair, Welding, Retired Military Owned, Military/Law discounts

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Reviews of this business (58)

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Rating distribution

5 stars
44
4 stars
6
3 stars
1
2 stars
1
1 star
5
No rating
1
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Other reviews from the web (58)

Average Rating
20

Felt like I was getting ripped off. Would not recommend.

Average Rating
100

Even with it being the last day of the year the service was exceptional. I couldn't ask for more and will never take my car anywhere else

Average Rating
100

Honest and accommodating. I trust these guys.

Average Rating
100

courteous service and clean facility. Good communications.

Average Rating
80

Check engine light and gas cap light on. Had diagnostics done. Part replaced. Check engine light off so far. Haven't driven car much yet though. Fair price. Staff friendly.

Average Rating
100

I was pleased with the service. The staff were professional and polite and they were very honest!

Average Rating
100

Offered advice that was good for me and not just their bottom line. Performed the repair quickly and for a reasonable price.

Average Rating
100

Courteous, professional & efficient - had car inspection & mechanical work done. The leased car is a god sent

Average Rating
60

you charged me with a bulb that was brand new to start with.

Average Rating
100

All my service has been good, and their price is ok, in fact they take care of all my cars

Average Rating
100

Great people, fair prices, cool computer demos to explain stuff.

Average Rating
100

Always a pleasure to deal with. They give sound advice and allow you to make a decision for yourself

Average Rating
20

The people I dealt with were polite but took they're time to do anything. Recommendation: as soon as they get the key, move the car so it appears they're doing something.

Average Rating
100

Great, quick service!

Average Rating
100

Absolutely amazing! These guys were great! They really helped me out and got the job done! I've had no problems whatsoever with them!

Average Rating
100

Very friendly staff.

Average Rating
100

Friendly staff, reasonable prices, prompt service. Very knowledgeable staff. They won't make you get something done if you don't need it right away.

Glad to have found a place that I trust to do a good job.

Average Rating
100

Great service from very friendly folk. My 1st visit convinced me to go to them for everything I don't want to do myself, which I suspect will be more frequent since I found a reasonable & trustworthy repair center. Give them a try you will be happy, they are nice folks.

Average Rating
80

Good courteous service, delivered on time and completed satisfactorily. The price was a little high (my opinion).

However, I don't mind paying a little more when I trust that only what is needed is repaired and repaired properly.

I did have that trust in the repair process.

Average Rating
100

Ali took care of me speedily and at a reasonable price! Will definitely be coming back.

Average Rating
100

Excellent job. Very kind and competent garage.

Average Rating
100

Front office staff very friendly and professional. Prices for services rendered in line with other businesses. The mechanic thjat worked on my vehicle is the only mechanic who has worked on my vehicle and the only one I trust with it.

Average Rating
80

Service was prompt and friendly and they were really concerned about making sure the problems were addressed properly and diagnosed accurately.

Average Rating
100

Absolutely would return to this service center. I enjoyed the friendly staff and timely service on my car. They do a great job of explaining each component of work going into the service and attempt to save me money while doing so.

Average Rating
100

I was having problem with my suspension. After scheduling an appointment they took a look the same day. I had some questions about the price of some components and they happily sat me down and explained why they needed what they needed. Going so far as to show me the parts and how they interact, and the prices they have to pay. In the end they still managed to save me money due to their expert...

Average Rating
100

Everything was Great

Average Rating
40

All of the concerns that I expressed were not addressed. My vehicle still runs crappy, I was told by a technician that although I was experiencing a problem in my vehicles performance, the technicians could not drive it to determine the origin due to I needed inspection sticker. My dilemma is how do you solve a problem when you do not troubleshoot by driving the vehicle, my ride home was...

Average Rating
100

Staff was very helpful and communicative. Also service was completed quickly.

Average Rating
100

Becky (I think was her name) at the front desk was so nice and friendly! I also made an appt and unfortunately was running 10 mins late and they were so nice and understanding about it. I didn't have to wait for long and enjoyed some coffee as well. The technician that checked out my car even cleaned out all the trash that was under my passenger seat (embarrassing!) but so nice of him to do...

Average Rating
80

First time at this establishment. Great experience. In and out in a timely manner.

Average Rating
100

Excellent place, friendly staff, quick appointments!

Average Rating
100

CarMasters always does what is required, and never tries to force additional services on me, which I appreciate. They let me know what can wait until time in order to stay within my budget, and get the needed repairs done.

Average Rating
100

outstanding job, with trust

Average Rating
20

Never again smh take my advice go somewhere else waste of time and money

Average Rating
100

I brought my car in to have the transmission checked and have an oil change. Roy dealt with me and was very helpful in explaining the transmission and what needed to be done. I decided a flush of the transmission would be the first step...however once the mechanic drove my car he determined it wouldn't help the problem. I left with just the oil changed and a complete understanding of what needs...

Average Rating
80

I found the service at CarMasters to be friendly and extremely helpful. I had just moved to the area when my transmission went out and had to be towed into a shop. The woman helping me explained everything and answered my millions of questions. They also worked with me to help coordinate with my situation. I would highly recommend them.

CarMasters has Moved to 931 E Little Creek Rd. Norfolk, VA 23518

Average Rating
20

When we went to pick the car up after undergoing inspection and having a belt replaced, the car would not start. The mechanic tightened things up and replaced a bolt. We drove the car home and the next day it would not start. We will likely not be returning to Carmasters. Your new location is not convenient. I had convinced my husband to continue to go there since we have previously had good...

Average Rating
100

Reliable service

Average Rating
100

Great experience! Very honest

Average Rating
100

as always, a great job ! !!!!!!!!

Average Rating
100

always a great job

Average Rating
100

Service was great always!

Average Rating
100

My vehicle was completed in a timely manner and outstanding workmanship. Thanks for the excellent service.

Average Rating
100

The service personnel were outstanding and very helpful. They explained my vehicle problem in a very down to earth jargon that I could understand as a customer with very little repair knowledge. Thank you for your service and am looking forward to having you finished the repairs that are needed to be done. Lee

Average Rating
80

my suv is still doing the same thing, only it takes about two to three hours before it alarms

Average Rating
100

Friendly and fast service and very reasonable prices. I took my Sonata to them for state inspection in early April 2015 and had a great experience.

Average Rating
100

The shop opens at 7:30am. Becky allowed me in a little early so I could make it to work by 8:00am.

On top of that, Car Masters' vehicle loaners idea is phenomenal!

Customerservice is impeccable!

Average Rating
100

Inspection Excellent Customer Service. Car Inspection Was Thorough And Quick.

Average Rating
100

Service was prompt and courteous.

Average Rating
100

second time deal with the carMaster very satisfied very easy to talk to,they don`t talk to you like you are a mechanic too.Simple language so you can understand ...Thank you CarMasters.

Earnest L Coleman Jr.

Average Rating
100

Extremely professional, courteous, fair, and fast! I will most definitely be returning to CarMasters in the future.They offer highly competitive rates by shopping around for the best price on part...

Average Rating
100

I am always treated as a valued customer.I feel I get good service and will recommend the business to any of my friends and family.I feel Jim and his staff look out formy best interest.

Average Rating
100

Requested an "inspection buy" for a used vehicle I was thinking about purchasing. Thanks to CarMasters I saved myself from buying a lemon!

Average Rating
100

outstanding service, best service i have had in years, and not only that the employees actually know what they are talking about/are knowledgeable!!!!i got the bumper sticker on for the next time ...

Average Rating
100

We have been taking our cars here for over 2 years and have always received professional and courteous service. I never feel like they are trying to rip us off. The first time I went I must have l...

Average Rating
100

Absolutely the BEST. Very thorough! I have had less break downs since I started going to Car Masters over 10 years ago. I love the reminder phone calls and emails, they wont let me forget or let my car … Absolutely the BEST. Very thorough! I have had less break downs since I started going to Car Masters over 10 years ago. I love the reminder phone calls and emails, they wont let me forget or...

Average Rating
20

Rude people. Overpriced. Dirty shop. Dog always barking.

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Business description (5)

Retired Military Owned, Full Service Automotive Repair, Diagnostics, Maintenance, State Inspections, Alignments, Welding, Performance, Race Car Scales and much much more open late until 8pm M-F and 6pm SAT

CarMasters Automotive was founded with the commitment of providing the best professional service while maintaining an honest, competitive cost. We at CarMasters Automotive are ever determined to improve our Quality of Service and Parts while maintaining the Best Possible Pricing to ensure our customers of reasonably priced and reliable automotive car-care. In setting our high standards of...

Car Master's Automotive can be found at Newtown Rd 528. The following is offered: Auto Repairs. The entry is present with us since Sep 10, 2010 and was last updated on Nov 14, 2013. In Virginia Beach there are 115 other Auto Repairs. An overview can be found here.

Carmasters Automotive LLC was founded with the commitment of providing the best professional service while maintaining an honest, competitive cost. We at Carmasters Automotive LLC are ever determined to improve our Quality of Service and Parts while maintaining the Best Possible Pricing to ensure our customers of reasonably priced and reliable automotive car-care. In setting our high standards...

We are full service auto service shop. We were founded with the commitment of providing full auto service at the highest quality.

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