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Best Western Plus Sandcastle Beachfront Hotel

Address
1307 Atlantic Ave Virginia Beach VA 23451
Phone
(757) 428-2828
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Average Rating
4
Total Reviews
(69)
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Contact Us

Toll Free
(877) 722-3422
Fax
(757) 422-3184

Business Hours

Status: Open

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Payment Methods

  • Visa
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  • American Express
  • Discover

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Information about this business (4)

At the Best Western Plus Sandcastle Beachfront Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Sandcastle Beachfront Hotel will stand out among other hotels in Virginia Beach,VA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat...

Stay With People Who Care. Book now at bestwestern.com

Our Virginia Beach Hotel Is Located Directly On The World Famous Virginia Beach Boardwalk. Guest Will Enjoy A Great Location With Easy Access To The Beach, And Amazing Views Of The Atlantic Ocean. Our Virginia Beach Oceanfront Hotel Is Conveniently Located Steps From The Water, Ensuring A Romantic Or Exciting Vacation. This Virginia Beach...

Our Virginia Beach hotel is located directly on the world famous Virginia Beach boardwalk. Guest will enjoy a great location with easy access to the beach, and amazing views of the Atlantic Ocean. Our Virginia Beach oceanfront hotel is conveniently located steps from the water, ensuring a romantic or exciting vacation. This Virginia Beach hotel is popular for weddings and vacation escapes; we...

Come and visit us here at The Sandcastle Oceanfront Resort. Stay in style - Enjoy the luxury and comfort of our spacious, well-designed rooms. King bed & queen bedrooms with free unlimited local calls, 25 inch TV with DVD player & major cable channels. Featuring seasonal second floor enclosed heated pool and sun deck add comfort to your lodging, It's just another way we're striving to give you...

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Reviews of this business (64)

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Rating distribution

5 stars
32
4 stars
19
3 stars
8
2 stars
3
1 star
2
No rating
0
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Other reviews from the web (64)

Great location, nice rooms, fabulous view, crappy breakfast

Average Rating
60

We in March and got an ocean front room. Fabulous views and very comfortable room. It was not the most clean place. The hallways were VERY narrow and the carpeting was disgusting. The elevators rarely worked and were often "held" at upper floors. Check in took about 15 min. (which staff said was unusual). The indoor pool area was not...

Great Stay

Average Rating
100

I absolutely loved this hotel! The staff was very friendly and helpful. I think we most enjoyed the indoor pool, especially the kiddie pool. Most hotels we have stayed in recently did not have a kiddie pool so this was a great treat for the kids! It was also heated very nicely. The location of the hotel is also very...

Very Accomadating

Average Rating
80

Really nice stay of the price!
Apparently I booked a partial view room and the hotel staff graciously upgraded me to a full ocean front room upon checkin.
The breakfast to me was a bonus, I knew it wouldn't be top quality but great for kids. My son really enjoyed it. Please be sure to have cash and leave a...

Average Rating
100

From the moment we checked in until our check out, my wife and I were completely blown away with the level of excellence and attention to detail during our trip. To be honest, I booked this hotel because it was a little cheaper than some others, so my expectations weren't high at all.
I was wrong! The hotel (including common...

An excellent hotel worthy of money

Average Rating
100

It was my fourth time to stay in this hotel. I love the beautiful hallway decoration and spacious oceanfront view room. The bedding are comfortable, but it seems to need thicker comforter for winter time. I enjoyed the fitness center. My family also liked the hot breakfast with a variety of choices. The hotel staff was very helpful when the...

Not as good as the last visit

Average Rating
40

Our first visit to Va Beach and stay at Best western Sandcastle was exceptional! Had a blast! Unfortunately our second stay wasnt as pleasant. We made arrangements a month in advance and requested the same room from our previous stay; however, were given a similar room 2 floors down - not happy.
The room was extremely musty, it was constant...

A nice hotel

Average Rating
60

We enjoyed the hotel. But HATED the parking garage. We had a regular size truck and we had a rough time fitting! We also did not like that the tables at the restaurant for breakfast were very dirty and none clean when we went down to get breakfast so the first morning we never got breakfast. :( but we LOVED...

Great Location

Average Rating
100

Had a great stay. Hotel is oceanfront and very close to shops on Atlantic Ave. We stayed on 2nd floor where laundry, pool, fitness center and breakfast are located. Balcony was great. Room at fridge and microwave.

Absolutely top notch

Average Rating
100

I'm a pilot and stay at my share of hotels, and this is by far one of the best best western hotels I've stayed at the staff was 5 star! Betty and Olivia of customer was absolutely stellar, I could only wish more hotels had the two! Rooms were immaculate and cleaning staff did a fantastic job! I will be...

Rude nasty and smelly

Average Rating
20

I just don't have anything nice to say. Screwed up my reservation, lobby smelled, employees were rude and arrogant, room smelled, internet sucked. I tried resolving issues and staff could care less. If I could've I would have walked out and went to a different hotel. This is my first and last time I will ever stay in a Best...

Spring Break Getaway

Average Rating
100

My husband and I had a very enjoyable 2 night stay at the Sandcastle during spring break. Olivia, Betty and all the staff were quite friendly. Veronica did a great job cleaning our room and making sure we had everything we needed. The breakfast was nice. My favorite breakfast foods are grits and pancakes. So I felt right at home....

Good Experience

Average Rating
80

We were on a family vacation getaway during Easter weekend. Had a great time! We booked oceanfront room with a beautiful view. Our room was very clean. Staff was very nice. We enjoyed the indoor pool and free coffee in the lobby. Overall a nice stay.

Resurrection Weekend

Average Rating
60

This weekend was about Easter and the Resurrection of our Christ. From day one of our stay to our departure, the staff at Sandcastle made us feel at home. It was truly an enlightening experience! Accommodations were delightful and more than worth the price.

Wedding

Average Rating
100

Very nice layout for bridal shower and wedding reception. Very accommodating with usage of the facility and staff was very pleasant/helpful. My family and I were able to get a great room to stay at the last minute for the wedding. The managers were very pleasant and made sure everything was great. The food buffet for breakfast was good and...

Amazing customer service

Average Rating
100

I'm going to keep this brief but I happened to stay at 2 different Best Western hotels with 2 VERY different experiences. I will leave the negative comments with the hotel review. The customer service was amazing! The front desk clerk Yolanda went above and beyond to help resolve the issues. I booked a room via Agoda.com (referral site from...

Average Rating
80

Everything was great with the exception of the breakfast for the first two days we stayed. The family that prepared it did a poor job, but by the time we checked out, the hotel had opened a new location and hired new cooks. Hotel is beautiful, clean, and comfortable. I can't wait to return for my next visit.

Cheer Competition with Padua Academy

Average Rating
100

I stay here with my daughter and her cheer team for a competition weekend.
The room and service was great! The staff was also very accommodating.
The hotel is in a great location and central to many restaurants and shops.
I would recommend the Best Western Plus Sandcastle.

Truly wonderful experience

Average Rating
100

Stayed one night and the room was attractive, clean and roomy. The staff was very welcoming and helpful, even helping us find a great nearby restaurant when we arrived at 9 pm. The breakfast was good, and waiters filled our drinks and cleaned up our place, unlike may other free breakfasts. The view is spectacular, access to the beach and...

It was great

Average Rating
100

The hotel was nice and the staff was great.They had coffee twenty four hours a day Walk to the beach shopping etc.The room very clean.very nice view of the ocean.The parking was easy.Nice garage very clean and dry.

Good

Average Rating
100

On, Friday there was lady who got arrested and was drunk in the lobby and my children had to see that, but other wise. It was a good stay. Everyone enjoyed their stay but thought there was a hot tub, but it was a kiddie pool. But everyone still had a great time. The beds were very comfortable. The lady...

Weekend get away

Average Rating
80

We had a really nice time staying at the Best Western Plus Sandcastle. The room was clean, loved having the parking garage so close to the room. Would definitely stay there again and recommend it to our friends!

Never stay anywhere else

Average Rating
100

You cant beat this welcoming enviornment. We are never dissapointed and in all the years it has only gotten better. Enjoy their complimentary breakfast in the morning then work out with a full view of the beach. You can chose to chill out in their indoor pool with a sun bathing deck or you can soak up the rays on...

Good value - great location

Average Rating
80

We had stayed at the Best Western down the other end of the beach and thought that's where we made our reservation - so we had a surprise when we arrived! The room we were put in on the 9th floor was gorgeous - obviously just freshly remodeled and the bathroom was a treat - much more modern than the...

Ups and downs

Average Rating
60

My stay wasn't completely disappointing although my room didn't get cleaned by the house maid on the 8th floor and had to be cleaned by the floorman later that evening. The service from Yolanda, James, and Phyllis was superb. You all made out stay memorable. Thank you for doing everything you could to make sure that we enjoyed our stay...

Average Rating
100

I absolutely loved this hotel! The staff was very friendly and helpful much love to Christy and Betty. We were there for a softball tournament. It was cold outside in April, but the view of the ocean was breath taking from the room. We enjoyed the indoor pool because it was cold outside and it was heated. The location of...

Girls Weekend

Average Rating
100

The staff were amazing! As soon as you walked in you felt like you were at home. We were greeted by Betty with a warm smile! They got us checked in early, answered of our questions and provided us with nothing but great customer service! The hotel is nice with a great view! We have already booked another stay for...

No hot tub and lounge

Average Rating
60

The experience overall was great except their website is misleading. There was not a lounge to order dinner and drinks, as stated and there is not a hot tub or heated pool. Everyone in the pool complained. Other than that, it was an okay stay.

Spring break

Average Rating
40

The best hotel ever, lovely staff, clean rooms, the staff accomadated all our needs to the fullest!!#Free hot breakfast every morning, nice laundry room, and the ocean view is the best to wake up to, with a balcony and sitting space to enjoy your vacation even more!!

Family Vacation

Average Rating
100

I first stayed at this hotel in the summer of 2013. I have three kids and the room facing the ocean provided plenty of space. The room came with a refrigerator and sink, along with a fold out couch. The free breakfast every morning and free parking were icing on the cake. I will not be staying at any other...

5 Star Customer Service

Average Rating
100

Overall experience here was awesome. Hotels are hotels. All have good points as well as not so good. Maybe the room wasn't cleaned to perfection, or some scuffs here and there. Overlooked. Every single employee we passed, spoke and welcomed us. Front desk, cleaning staff, maintenance, and all inquired if every thing was satisfactory.
Yolanda and Betty, at front desk,...

We had a wonderful time

Average Rating
80

Our room was very clean, easy access to the pool, ice machine, elevators, the pier, board walk, food places, etc. The breakfast was very convenient and overall the hotel was very kid and family friendly.

Customer service was ok but the quality and condition considering the fee was very disappointing

Average Rating
60

I arrived late in the evening due to bad weather and poor road conditions. When I was checking in, my card was charged double the rate I was meant to be charged for the night - luckily I knew better to review the receipt before walking away from the counter. The manager refunded me the 'accidental' overcharge - apparently the...

Great stay

Average Rating
80

Room was very clean also with great view of the ocean from balcony. Beach was clean and enjoyed walking in the morning.Only disappointment was the fishing pier was closed would have liked to walk out and see view from there.Will go back next year.

Enjoyed my visit

Average Rating
100

My husband and I recently stayed with this Best Western and the room and service was great! The staff, Betty and Alivia were excellent in helping with our booking and information on the area. The room was clean and comfortable. The breakfast buffet was included with the room and was hot and offered a variety of items. We plan to...

Excellent place

Average Rating
100

It's was a very good place to stay in. It was very comfortable, clean and nice.
It had a perfect view to the sea.
Staff was very polite.
Breakfast was good, it had enough variety of food and very fresh and delicious.
I will definitely recommend it.

Disappointed to say the least

Average Rating
40

We were so excited to be at the beach for the first time in many years....
The hotel is pretty in the lobby and the room was nice at first glance. The restroom door doesn't latch and it's so tiny that there is no room to turn around. The drop ceiling is in pretty bad shape. The breakfast bar is...

Bestwestern

Average Rating
80

Staff was very nice, Room was clean. I had a hard time getting the internet to work in the room, but it worked fine in the lobby. They had a nice bagged breakfast for the Shamrock runners, which was a nice surprise.

Amazing!!! Perfect weekend getaway

Average Rating
80

The people at the service desk were so welcoming and very helpful ( Yolanda and Betty were awesome). Also the room that we stayed in had an amazing view. The cleaning staff was also very accommodating and friendly. It was absolutely perfect for a weekend getaway with my significant other!

Very accommodating

Average Rating
100

Looking for a one night get away at the oceanfront. We needed a room to go to after a night of drinking and Brittani was super accommodating. She gave us a rooftop room for a great price. Also informed us of late check out at 1pm which was perfect after a night of drinking. The free breakfast also hit the...

A quick trip

Average Rating
80

The room was nice and the few is great, We were unaware that after a certain time the doors in the garage on the 5th locked which was where our room was so we ended up makeing a trip to the front desk thinking our key had stopped working but, besides that the stay was well.

Love the hotel, love the customer service! We'll be back

Average Rating
100

We love this place so much that we extended our stay twice! Yolanda and Betty have been an amazing daytime team and accommodated us to the fullest - smiles and friendly folk. Amazing view and elegant room on the top floor, facing the beach.

Sooo disapppointed this trip that we may never return

Average Rating
20

My husband and I have been here for three vacations and decided to take an early trip this year. My daughter had just fought 10 months with stage 4 cancer and we needed a break... Being that we cannot swim in the ocean this year we were disappointed to find out the pool was closed, and during reservations wasn't told...

Cheer leading Competition

Average Rating
100

The location is great for the competition and the hotel was very accommodating. We had dinners and lunch delivered to us and served in a conference room which was great for our group. It is within walking distance to the Convention Center and Church. This is our 2nd year at this hotel and will stay again next year if the...

Our first family vacation

Average Rating
100

I would recommend staying at this Best Western Plus to anyone. The staff is extremely accommodating, the rooms are well kept, and the view from our balcony was breathtaking. I went to sleep every night listening to the waves crash onto the shore and woke up every morning to see a beautiful sunrise on the ocean.

Very Satisfied With Our Visit

Average Rating
100

We enjoyed our stay at Sandcastle Beachfront Hotel very much. The staff were extremely friendly and anxious to accommodate any and all requests. The breakfast was very good, plenty of food and a large seating area. The rooms were large and very clean. We were very pleased and will gladly stay there again.

good time

Average Rating
100

I had a nice time staying on the oceanfront and the hotel was definitely nice. I will be going back. I enjoyed the comfort of the room and the amenities that were in the room were on hand and available.

Location and Substance On the Beach

Average Rating
80

Near the fishing pier and on the water the location is perfect. Indoor parking with direct access to your floor makes for security as well as convenience. Breakfast is better than at most inclusive motels. Our oomph was spacious and the refrigerator and TV were new. All in all, you can do a lot worse and spend more.

Just to get away

Average Rating
80

The room was very nice, clean and spacious. Ocean view with balcony. Plenty of clean towels, shampoo and body wash. There was facial quality soap and body lotion on the sink. I found nothing wrong as everything was in order for a nice get away. Also there was a large flat screen TV. The attendant Yolanda at the front desk...

Loved My Getaway Week

Average Rating
100

I was highly satisfied with my stay at Best Western Plus. I wanted a week of leisure and even though I went during the off season, I got the same service as if I was there during the summer. I was on the 9th floor and had an oceanfront view. I would recommend not getting a room by the elevator...

AMAZING VIEW

Average Rating
100

OMG!!! Had the most amazing stay here. View from my room was breath taking was able to have coffee on my balcony and watch the sunrise and set and listening to the ocean so peaceful. Will definitely stay again :) The Staff were amazing and very friendly and helpful. Alivia, Betty, Antwan,the new housekeeper on the 5th floor (keep up...

Average Rating
100

The hotel was very nice and updated, comfortable rooms and great accommodations.Loved the restaurant and shops located at the hotel and the balcony has great views.Staff very friendly.Other than t...

Average Rating
80

We enjoyed our stay at this hotel.The view from the balcony was awesome.The room was clean, spaceous, and well equiped.The WiFi was good.Beds were comfortable.The hotel has a "funky" contemporary ...

Average Rating
80

Quiet and good location for a fun family vacation.Good beach and near the wonderful Acquarium.We will return and will recommend to friends.Breakfast buffet at the restaurant next door was a good idea.

Average Rating
60

This hotel provided a room with a bath, a breakfast buffet, a pool, and a fitness center. However, none of it was particularly outstanding. It was all very adequate. I did like the parking garage ...

Average Rating
80

I love Best Western but sometimes they charge more money due to holidays and this is unfair doubling the price just because it is a Memorial Day.I have stayed in Best Western Resort at Fort Lauder...

Average Rating
100

great stay! we were there with cheerleader nationals. first time at best westernplace was awesome. clean and friendly the balcony was so nice, right on the beach the hotel was best part of trip. t...

Average Rating
60

I would not recommend this hotel to stay at the rooms need updating to match the lavish lobby but definately eat at the hotel restaurant the foodwas great and restaurant staff were helpful and fri...

Average Rating
80

Stayed at this hotel to participate int he Shamrock Marathon weekend activities.I will stay here again!The Staff was extremely helpful and accommodating.The room was very nice and faced the ocean ...

Average Rating
80

Hotel has been remodeled and it looks great.The staff was very helpful during our check in and checkout.Staff provided a van driver who drove us to the starting point for the half marathon.Swimmin...

Average Rating
80

We arrived on a Friday evening.We parked on the 4th floor of the garage.Doors to inside hotel was very convenient. Went to room with luggage and room was clean and very pretty.Smelled good.The foo...

Love it!!!

Average Rating
100

We come to Virginia Beach every February for a weekend. We started doing it 4 years ago. It just seemed like a nice getaway. We reserved online with Sandcastle because it was the cheapest and I of course was looking econo. We got there the first year and I fell in love. The staff is wonderful. The rooms are always clean and I'm tell you what the first time you sit out on the balcony and...

Average Rating
80

I could not get any wireless internet in the lobby which is the only area that was suppose to be available. ...

Average Rating
100

This hotel is great to stay at. It is right on the beach. When you go out the back doors you just have to walk across the boardwalk to rea...

Average Rating
100

I love going to Virginia Beach and staying at the Sandcastle Oceanfront Resort Hotel. The desk staff is always pleseant and the rates are o...

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Business description (6)

Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. the guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. The hotel offers you amazing views from 146 rooms with...

Sandcastle Oceanfront Resort Hotel can be found at St & Atlantic Ave 14th. The following is offered: Hotels & Motels. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Virginia Beach there are 104 other Hotels & Motels. An overview can be found here.

Come and visit us here at The Sandcastle Oceanfront Resort.

Stay in style - Enjoy the luxury and comfort of our spacious, well-designed rooms.

King bed & queen bedrooms with free unlimited local calls, 25 inch TV with DVD player & major cable channels. Featuring seasonal second floor enclosed heated pool and sun deck add comfort to your lodging, It's just another way we're...

Our Virginia Beach hotel is located directly on the world famous Virginia Beach boardwalk. Guest will enjoy a great location with easy access to the beach, and amazing views of the Atlantic Ocean.

Our Virginia Beach oceanfront hotel is conveniently located steps from the water, ensuring a romantic or exciting vacation. This Virginia Beach hotel is popular for weddings and vacation...

Stay in style - Enjoy the luxury and comfort of our spacious, well-designed rooms. King Bed & Queen Bedrooms with free unlimited Local calls, 25 Inch TV with DVD player & major cable channels. The Sandcastle features a seasonal Indoor Heated Pool and Sun Deck to add comfort and relaxation to your stay in Virginia Beach, It’s just another way we’re striving to give you the most amenities &...

Located in Virginia Beach, Va., Sandcastle Oceanfront Resort is one-half mile from the fishing pier, five miles from Ocean Breeze Water Park and 10 miles from the airport. The Sandcastle Resort provides professional service, a relaxing atmosphere and gracious hospitality. Guests can bask in the sun on the sundeck, take a refreshing dip in the ocean or enjoy a swim in the indoor pool. The...

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