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Auto Haus

Address
100 Greene Dr Yorktown VA 23692
Phone
(757) 898-1200
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Average Rating
4.5
Total Reviews
(55)
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Toll Free
(866) 544-0013
Fax
(757) 898-7063

Business Hours

Status: Closed

Sunday
Closed
Monday
7:30am-6:00pm
Tuesday
7:30am-6:00pm
Wednesday
7:30am-6:00pm
Thursday
7:30am-6:00pm
Friday
7:30am-6:00pm
Saturday
Closed

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Information about this business (7)

Find new Mercedes-Benz, BMW, Audi, Lexus, Toyota, Honda, Acura, Jaguar, Mini, Porsche, Infiniti, VW, Volvo cars at Auto Haus in Yorktown, VA. We also serve the Williamsburg, VA & Richmond, VA areas.

Auto Haus is located at the address 115 Greene Dr in Yorktown, Virginia 23692. They can be contacted via phone at (757) 898-7015 for pricing, hours and directions. Auto Haus specializes in Sedans, Diesel, Luxury.

Auto Haus has an annual sales volume of 501K - 999,999. .For more information contact Michael Kilgore,

Auto Haus provides Waxing, Dismantling, Estimates to it's customers. For maps...

Auto Haus deals in pre-owned luxury Mercedes, BMW, Volvo, Volkswagen and Audi vehicles. All its vehicles are put through a 127-point presales inspection and qualify for extended warranties. Auto Haus provides models that include the BMW 323, 325, 330, 525, 530, X3 and X5, Jeep Grand Cherokee and Mercedes-Benz C230, C240, C280, CLK320, E320, E430, E500, ML320, S350, S430, SL500 and SLK. It also...

Welcome to Auto Haus serving the greater Yorktown & Williamsburg VA areas. Auto Haus is a Mercedes-Benz, BMW, Audi, Lexus, Toyota, Honda, Acura, Jaguar, Mini, Porsche, Infiniti, VW, Volvo, Nissan, Land Rover Auto Dealer Our goal is to make your car buying experience the best possible. Auto Haus's virtual dealership offers a wide variety of used cars, incentives, service specials, and parts...

Auto Haus located at 101 Greene Drive in Yorktown, VA services vehicles for Oil Change and Lube, AC and Heating Repair, Alignment Repair, Auto Body Repair, Auto Repair, Brake Repair, Clutch Repair, Collision Repair, Engine Repair, Transmission Repair, Tune up, Used Car Dealers, Auto Dealers. Call (757) 898-1200 to book an appointment or to hear more about the services of Auto Haus.

Located in historic Yorktown, Virginia, we began operations 17 years ago as a small German car repair shop. Since those early years as a one-man operation, we have grown to a full-service independent dealership with over 40 employees offering luxury and performance car sales, ASE certified service, parts, paint, and collision repair of Mercedes, BMW, Audi, VW, Porsche, Volvo, Superformance and...

Volvo, BMW, Mercedes-Benz. German Car Specialist. Pre-owned sales. Perform Factory Scheduled Maintenance. If we don't have it, we'll find it. Paint and Collision center. We sell classics.We service what we sell and mechanics are all certified.All insurance welcome for collision center claim repairs.Free Estimates and Guaranteed color match.Certified body and frame technicians.Lifetime warranty...

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Reviews of this business (61)

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5 stars
43
4 stars
6
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6
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Other reviews from the web (61)

Average Rating
100

I brought my 2000 E55 AMG Mercedes to auto haus to get my headlights and radiator hoses replaced. I spoke with a gentleman by the name of Eric Altizer. Not only did they do an EXCELLENT job but I told Eric that I needed a loaner at the last mintue and he stayed and made a way so that I could have a car while they worked on mine. Tysinger who????? Auto haus will be the ONLY co.oany to work on my...

Average Rating
100

I have had the most pleasant car buying experience at Auto Haus in Yorktown. I heard about them from a friend and decided it was worth a shot. My husband and I were greeted promptly by Chai. He...

Average Rating
100

Keller provides excellent service and information, despite my sometime irrational ways.

Average Rating
100

good job, keep it up

Average Rating
100

Work was done in time as promised and the discount offered made it very cost effective as well. Great to be an Auto Haus customer

Average Rating
100

Nice,respectful,honest and terrific customer service!

Average Rating
100

Excellent service and had a great experience.

Average Rating
40

I have been taking my car to AutoHaus for the past seven years and had a good experience for the most part. However, I recently had to take it in for transmission issues. Turns out the slave cylinder was to blame. For my particular transmission, the slave cylinder and throw out bearing are one unit housed INSIDE the bell housing. One would think a competent technician would know better than to...

Average Rating
100

Everything was great. Looked great and smelled great. Two things my console in the middle was knocked out and I can't put it back on and the passenger side, need more detail on that floor other than that all was good to go. Thanks.

Average Rating
60

I've always been pleased with the service and staff. My last visit was the first time I felt disappointed in the 8 years I've been a customer.

Average Rating
100

excellent service kellum and eric are trustworthy and i feel comfortable with them i don't feel they are just trying to get over on me. the service was excellent and i will recommend them to everyone. the sales team are stuck up i would not recommend them to anyone they walk around as if they own autohaus.

Average Rating
100

As usual Eric done an outstanding job.

Average Rating
100

As usual, Eric Altiser and the mechanics did a great job.

Average Rating
100

Honest and fair and very respectful company!

Average Rating
100

All concerned were very nice and professional and told me what I needed to know regarding the recent routine maintenance and brake work. I knew I needed some routine maintenance but they also clued me in that although the warning light had not come on yet, that brakes were down to less than 20% -- given that I am going on a major road trip for Thanksgiving I was glad to know about that and got...

Average Rating
100

Friendly staff and explained my 40K service to allow me to decide on what services I needed.

Average Rating
100

Eric ,the Service Writer was very helpful and concerned about.my wife's carhe called and explained the problem and fixed it.The price was fair and the car is now running again.

Thanks Auto Has for Excellent,Clean,and on time.

Average Rating
100

It is refreshing to deal with a dealership that has integrity, honesty and devoted people. I drove to Yorktown from DC area to find a dealership like this.

I will do business with them again.

Average Rating
100

My experience was quite normal to me. Excellent, quick service. Very professional.

Average Rating
100

I was very pleased with the service on my 2003 SLK-230. The repair was prompt and thorough. They also washed and buffed, and swept my car so it looked great when I picked it up! Thanks for a great customer experience!

Average Rating
100

Helpful and courteous

Average Rating
100

The service rep was professional, courteous and informative

Average Rating
100

You can recommended by one of your employees, Taya Saunders. I just have to say I was glad that I was complaining to her one day about having to get my car serviced. She spoke right up and said I can take my car to you. When I came in to schedule my appointment, I was told up front of the cost and any "possible" costs if any extra service was needed. It was an incredibly easy, pleasant, and...

Average Rating
100

Great prices, great selection, great service, great people. Can't beat it!

Average Rating
100

Great Service by the Service Folks. Had the State Inspection done on my 2006 Porsche Cayman S. I also talked to a friend who had your guys work on his 69 Porsche 912 and he said it was running great now!

Average Rating
100

Once again, had a very good experience with service on my 2007 Mercedes through Clark and his team. Thank you

Average Rating
100

Very pleased with the routine service on my wife's Audi.Clark and the service crew did an excellent job in a very timely manner. Knowing service was going to take more time than I had anticipated,a shuttle was arranged to take me home and pick me up when the job was completed.I feel confident when we take our cars in for service that the job will be done right! Great service and personnel.

Average Rating
100

Clark was amazing, as always.

Average Rating
80

very polite and excellent service!

Average Rating
100

From the sales staff to the service group everyone makes you feel like you are part of the Auto Haus family. I would like to especially give a bigs thanks to Kellen in service for his thorough explanation of the service being performed & why it is needed. They are also very proud of there shop which they should be & are glad to show if off to anyone wanting to go back and take a look. Thanks...

Average Rating
80

Eric Altizer is great; very caring and supportive. But prices at Auto Haus are way too high, especially for routine service items like oil changes. Pricing structure should be re-examined and lowered to encourage more customers.

Average Rating
100

My husband and I recently had work done on my VW GTI at Auto Haus and I provided a bad review because the bill was about $1,000 more than we had expected. Needless to say, I was very upset. Shortly afterward, we were contacted by Auto Haus and told that they had reviewed the charges for our repairs and discovered that we were incorrectly billed. They issued a check for almost the full amount of...

Average Rating
20

Service department not very good, had to take my car there twice to get to gasolines my allowed a bit.

Average Rating
80

Good communication and got the car done on time. They would have forgotten to rotate the tires, which was due at this service, but their good communication in letting me know what had been done enabled them to rotate the tires while I was on the way to pick the car up. Very good to work with.

Average Rating
100

Great customer service.

Average Rating
100

Superior service, friendly & knowledgeable staff!

Average Rating
100

Excellent service. Work was completed on time and they are always professionals.

Average Rating
60

Once I arrived to pick-up my vehicle, it was unclear as to how and where you were supposed to close the invoice process and get my keys. The only available service coordinator was on the phone and people did not know who to approach. There is no designated service desk labelled accordingly. People came into the service area and cut in front of others who had been waiting for someone to approach...

Average Rating
100

Auto haus does good work more coupons should be sent out customers will have more work done on their cars if so.

Average Rating
100

I took my 5 series BMW for Oil change and recieved prompt on time service.

Average Rating
20

Excellent service and personnel . Wish it would be less expensive .......a retiree!

Average Rating
100

I brought my SL500 in for the 75,000 mile service, and during the service I was informed a strut need replacement. The service department was able to supply me with a vehicle, without charge, until my SL was repaired. During the repair I was informed that the connection to the high pressure line to the strut was frozen. This required replacement. The service department worked with me, and kept...

Average Rating
100

The Service Tech Rep Eric at Auto Haus Team provided exceptional customer service and assistance. Mechanics did a great job always. Kept us informed on all work and any growth required. We have been customers of Auto Haus Yorktown for over 9 years. Service and Professionalism always fabulous! ML 320 is running great. Thank you for a Job Well Done!!

Average Rating
100

Excellent professional service as always.

Average Rating
100

Eric in Mercedes service is the best!!! Always does his best and provides the ultimate customer service experience.

Average Rating
100

Kellen was a pleasure to work with.

Average Rating
100

Efficient. Friendly. Professional.

Average Rating
80

Good auto service.

Average Rating
100

Very good first service experience. Manager and technician gave me a thorough review of fluid reservoirs and other owner responsible items.

Average Rating
80

You guys have been great to work with. Can't tell you how professional Eric Altizer is and how much I appreciate his insight and thorough understanding of the repair process. Take good care of Eric.

Thanks again… Easley Johnson

Average Rating
100

Great work, great people

Average Rating
100

Professional as always. Quick to respond with the right solution the FIRST time

Saved me money

Average Rating
100

Took my range rover in for issue. They told me it might be a warrant item. They even called dealer to find out. It was. Not used to business saving me money instead of trying to get more of it. Phil R

Auto diagnostics

Average Rating
60

Good technical knowledge. A bit pricey and really don't listen to the customer on what is wrong. Use if you aren't in a hurry to get the work done.

regardless...

There is still no evidence the shop sabotaged your cooling system.You state in the the report that "HOwever after 3weeks  of driving it to church the thermostat needle shot

over to the red mark and no other indicaters was showing", and then you state in the last reply, "i indicated it was 3 wks before i notice the problem."So yes, there is some confusion. However, the temperature gauge worked...

mystery

i indicated it was 3 wks before i notice the problem. in actuallity it was when i got back off off vacation when i drove it again to church. I took it in on the 26th of Aug. 2010.ON the 27th i went on vacation,and left the car in the garage for a week.I got back on Sept.2nd. On Sept. 3rd i drove the car about 10 miles to the hospital to see my sister. when i drove it back home the fan would not...

Not that a third opinion is required...

...but I feel obligated.These mechanical issues are not at all related. There is no evidence whatsoever stated in this report to prove this shop tampered with the cooling system.It is a 15 year old Volvo for Petes sake.. there is not a bigger piece of crap on the road. You are lucky you got that much time out of it.Actually, this report concludes that they did nothing wrong. You state the...

What rip-off? You're clueless

You're blaming them for a entirely different problem on your car 3 weeks AFTER they re-worked your brakes? New brake pad squeal is very common after a brake job,but they did correct the issue and I assume at no charge since you never mentioned extra $$.  If auto/haus messed with the cars cooling system it would have shown problems way before 3 weeks!!  Let me guess; when your wipers stop...

I took my 1996 volvo(960) to auto/haus to service my brakes, it was making  a squeaking noise. Clark the asst. serv. manager contacted me on my cell. he said that my brakes needed to be replaced (front) then he said the rear brakes will need replacing in 2 months this is in June that i took the car in. i said go ahead and repalce both front and back brakes(he thought it was a good idea to do...

No Rip Off

Will is right.  There isn't a rip off here.  The overheating problem is unrelated to the brakes being fixed.  As with any vehicle, things do break or wear out and being a 1996 model it is not uncommon for a mechanical failure to occur.  Accusing the shop of causing the breakdown 3 weeks after repairing your brakes is just wrong.

Car dealership

Average Rating
80

Great place to purchase a used BMW or Mercedes. Was very pleased with the salesperson and her attention to detail. She waited for the perfect car to come in after our initial visit then called us. She did try to hound us for a sale, but…

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Business description (11)

Automobile - Repairs & Services
Engines Diesel Fuel Injection Service & Parts

Auto Haus Specializes in Mercedes, BMW, Audi, Volkswagon, Volvo, pre-owned vehicles sales, parts and service located in Yorktown, Virginia serving the Hampton Roads area, Williamsburg, Newport News, Norfolk, Yorktown, and Grafton.

Auto Haus can be found at Greene Dr 101. The following is offered: Used Car Dealers. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Yorktown there are 5 other Used Car Dealers. An overview can be found here.

Auto Haus can be found at Greene Dr 119. The following is offered: Auto Body Shops. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Yorktown there are 5 other Auto Body Shops. An overview can be found here.

Auto Haus deals in pre-owned luxury Mercedes, BMW, Volvo, Volkswagen and Audi vehicles. All its vehicles are put through a 127-point presales inspection and qualify for extended warranties. Auto Haus provides models that include the BMW 323, 325, 330, 525, 530, X3 and X5, Jeep Grand Cherokee and Mercedes-Benz C230, C240, C280, CLK320, E320, E430, E500, ML320, S350, S430, SL500 and SLK. It also...

AUTO HAUS of Yorktown 100/101 Greene Drive, VA 23692 / Phone: 757-898-1200 / Fax: 757-968-5026 AUTO HAUS of Williamsburg 212 Second Street / 757-585-7200

Towing Available, Spies/Hecker, Free Estimates, Automotive Finishes, Auto/Haus, All Models, All Makes, All Insurance Welcome

Tags

Engine Performance and Tune-Up
Alternators and Starters
Brake System Repair
Timing Belt Service
Electrical System Diagnosis and Repair
Muffler & Exhaust Repair
Collision Repair
Shock and Strut Replacement
Emissions System Diagnostic/Repair
Wheel Alignment
Fuel Injection Diagnosis and Repair
Radiator Repair
Oil Change Facility
Electrical Repair
Ignition Systems
Computer Diagnostic and...

Auto Haus - Your German Automotive Specialist for Mercedes, BMW, Audi, VW, Porsche, Land Rover, Jaguar, Volvo, Honda, Acura, and Lexus. Call 757-898-1200.

Auto Haus is located at 101 Greene Dr, Yorktown, VA. This business specializes in Used Car Dealers.

Auto Haus Virginia's Premier Independent "Import Automotive Specialist"

Located in historic Yorktown, Virginia, we began operations nearly 20 years ago as a small German car repair shop. Since those early years as a one-man operation, we have grown to a full-service dealership with over 40 employees offering luxury and performance car sales, ASE certified service, parts, paint, and collision...

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