Status: Closed
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Help us make it rightGlass Masters located at 13379 Warwick Boulevard, # C in Newport News, VA services vehicles for Auto Glass Repair. Call (757) 220-2214 to book an appointment or to hear more about the services of Glass Masters.
The staffs were very helpful, kind and polite since another service was needed when car part regulator replaced. Part was ordered and installed in a timely manner.
I was employeed by G.M and was a technician in a shop. I would like to admit that from time to time (with the rush put on us by management, district managers, regional managers) that scratches would occure. If we could'nt doctor it up enough so you would'nt notice then we would tell you (the customer). Several tricks would be used. they'd smear primer on the scratch then clean it with a scrub...
I work for a glass company. So I know the reason for you to get the repair is to stop the cracks from spreading. If the repair is done correctly it will not run. Over time the substance they use to feel it in may wear away and it may run but definetely not 5 days after the repair.
I went to Glassmasters for a small crack in my windshield. Five days later the windshield cracked on both sides (larger than original crack).
They advertise a lifetime warranty, so I called them and they refused to fix it.
Now I have to take time out to contact a lawyer.
Terrible service all the way around.
Alan
Newport News, VirginiaVirgin Islands (U.S.)
Glass Masters can be found at Warwick Blvd 13379. The following is offered: Ornamental Glass, Metal, & Stone. The entry is present with us since Sep 8, 2010 and was last updated on Nov 12, 2013. In Newport News there are 7 other Ornamental Glass, Metal, & Stone. An overview can be found here.
Glass Masters is located at 13379 Warwick Blvd # C, Newport News, VA. This location is in the Jenkins neighborhood. This business specializes in Auto Glass.
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