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Auto Experts

Address
1808 George Washington Mem Hwy Yorktown VA 23693
Phone
(757) 873-2886
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Average Rating
4.5
Total Reviews
(50)
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  1. 1 Star
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  4. 4 Stars
  5. 5 Stars
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Business Hours

Status: Open

Sunday
8:00am-2:00pm
Monday
7:00am-5:30pm
Tuesday
7:00am-5:30pm
Wednesday
7:00am-5:30pm
Thursday
7:00am-5:30pm
Friday
7:00am-5:30pm
Saturday
7:00am-5:30pm

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Information about this business (1)

full service Auto and repair shop.

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Reviews of this business (60)

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Overall review sentiment

Score
%

Top 3 sentiment words

Overall review sentiment

Score
%

Rating distribution

5 stars
36
4 stars
9
3 stars
1
2 stars
3
1 star
1
No rating
10
See more reputation details

Other reviews from the web (60)

Average Rating
100

Maurice said they fixed everything correctly and they told him what other repairs he would need.

Average Rating
100

David said this business did a good job. He has already recommended them to others.

Average Rating
100

Joe said the service at this business is extremely good and he intends to go back to this business in the future. He is very pleased with them.

Average Rating
40

Kevin said the service was great, but repairs took a month longer than he expected. The business told him the delay was caused by waiting on parts to be delivered.

Average Rating
100

James said he really appreciates how every thing was explained to him and the vehicle seems to be fine.

Average Rating
100

Larry said this business has good service, is accurate, and gets the work done in a reasonable amount of time.

Average Rating
100

Robin said she enjoyed her visit to this business. They were knowledgeable, fair, and quick. Their prices were reasonable. Her technician had a good attitude. If she has a problem with her vehicle in the future she will go back to this business.

Average Rating
100

David said this business provided services to his vehicle, which included the water pump, thermostat, and serpentine belt. He mentioned the serpentine belt is squeaking a little bit. If the belt is still squeaking in a couple days he is going to bring the vehicle back. He mentioned the representatives at this facility were excellent. They were polite, gave him a ride home and picked him up when...

Average Rating
60

Christan said this business always takes good care of his vehicle. During his last visit, he was not kept informed about the status of his vehicle. They did not inform him that they were keeping his vehicle overnight. He had to contact them three times the next day and each time they told him the vehicle would be ready at a different time, until he got his vehicle at 5:30 pm. The personnel are...

Average Rating
100

Casey said the service was prompt.

Average Rating
100

Elizabeth said she was satisfied with her overall experience.

Excellent and prompt service!

Average Rating
100

The mechanics there are very knowledgeable of their craft and were able to solve my car's issues in a timely fashion. I will definitely continue to do business with them.

Average Rating
100

Dun said this business did a real good job. He added that the staff was very friendly.

Average Rating
100

Kimberly said this business did a great job on her vehicle. She also stated her vehicle was done really fast.

Average Rating
80

Tari said that the waiting room could be larger and they need more women magazines.

Average Rating
100

Rolando said he likes the personal customer service.

Average Rating
80

Brahim said they did a great job.

Trustworthy

Average Rating
100

Hardworking, honest mechanics! They are truly dedicated to providing quality work and customer service.

Average Rating
100

Jason said he really appreciates how nice and friendly and helpful they were. They also did everything they said they were going to do.

Average Rating
100

Michelle said the service was quick, fast and good.

Average Rating
80

Ning said they told her after the work was done there was an additional fee, which she didn't expect.

Friendly, honest and knowledgeble

Average Rating
80

Manny is very honest and know cars. Also good to support a local business

Quality of service

Average Rating
80

The service was prompt, thorough, and was done without a lot of additional requests for approving additional work

Fast and nice.

Average Rating
100

They were very nice, fast, and didn't try to take your money.

Average Rating
40

David said they had his vehicle for a month and they didn't do anything to it. The business didn't put his battery in his vehicle and noted the owner took the battery home with him. The owner said he was afraid of break ins. The business wanted David to look for the parts and gave him phone numbers to call. He stated they gave him everything to do and further noted if he was going to look for...

Average Rating
100

Jason said they are doing a great job and he might come in for a future paint job.

Average Rating
100

Emily said the service with this business has been really good.

Average Rating
100

Alex said the business has good prices and does good work.

Average Rating
100

Jason said this business has friendly and courteous employees and their prices are fair.

Auto Service

Average Rating
100

Manny is the most pleasant, courteous, and honest auto repair person that we have ever done business with. The auto service has been excellent and we will continue to have him service our vehicles. Thanks much!

Best Auto Experience Ever!

Average Rating
100

I was there for service just yesterday. The owner Manny, is so personal and professional. He always remembers me when I come in. They picked me up from work & dropped me off while they worked on my car on another visit. That type of service is something I would expect from a bigger company like a dealership so I thought it was great that they would do this being a small business. I love...

Average Rating
100

Rene said the staff was very polite.

SHADY SHOP! STAY AWAY!

Average Rating
20

I took my car in for four new tires at 9am. They told me the previous day I'd be in and out in an hour. They put my car on the lift, took my old tires off, and then told me they needed to keep my car overnight because the new tires wern't coming in. I told them to find some other tires, and I didn't get out of there until 2:30 pm. When i got home I found out that they damaged all four of my...

Average Rating
100

Eric said they had good customer service.

Average Rating
40

Albert said he was not satisfied because he came in for an oil change and they did not have any oil in stock. They had to go out and buy some more. He said he wouldn't recommend the business based on this experience.

Average Rating
100

John said this business did a good job and took good care of his show vehicle. He has already recommended this business.

Average Rating
100

Jasmine said the business was friendly and fast.

Average Rating
100

Bjorn said he thought the services this business performed would take days but it only took less than a day.

Average Rating
100

Bjorn said his vehicle runs perfectly since he brought it into this business for service.

Average Rating
100

Terrence said pretty good service was provided and he was kept up to date.

Average Rating
100

Kayan said this is a great business. The atmosphere is good and the people are honest.

Average Rating
100

Gale said the business completed the repairs quickly, the prices were good, and she would especially recommend the business' representative, Manny.

Average Rating
100

Kathy said they were very informative and courteous. They did a good job. She was happy with everything and will continue to do business there.

Average Rating
80

Mike said the business did a good job, but there was a minor problem at the end that was explained to him.

Average Rating
100

Brandon said this business is awesome. Manny worked around his schedule in getting the vehicle in. He was very accommodating.

Average Rating
100

Fred said he likes the job they performed on his vehicle.

Average Rating
100

Spoke with Brenda. She said the business is trustworthy and they do great work.

Average Rating
80

Jarod said this business is awesome, but they were extremely busy when he came in. He was told that the office manager was out for the week for personal issues, but the personnel seemed very flustered. He will definitely be coming back to this business soon.

Average Rating
80

Spoke with Elizabeth. She said she is satisfied with the work.

Average Rating
80

Marlon said that everything was great.

Convenience & Reliability Citysearch

Auto Expert repairs and auto maintenance are outstanding. I have been a customer for a couple of years now, and I have always received outstanding service. I am also pleased with the cost. I recommend Auto...

SERVICE Citysearch

I was from nc and desperate to get home. Manny lopez was wonderful.

He worked saturday night and all day sunday so this would happen.

SHADY SHOP! STAY AWAY! Citysearch

I came in for new tires at 9 am. They said it would only take an hour. After they had already put my car on the lift and taken my old tires off, they told me that the new tires weren't coming in . They said...

Great work Citysearch

Maney and Brian always do great work on all of my cars, they always have good prices and you get the quality job that you expect. definatly recomend!

customer care Citysearch

never tries to cheat the customer, really check out the problems, finds real problems that other auto places don't, Manny makes it his business to know your name, great, great, great!!!

Great Work Citysearch

My car had to have a lot of work done. They did a great job.

Manny Lopez understands my car is my baby, and needs to be handled with care !!! Citysearch

I Love this place !!!!

Good Service Citysearch

The owner was very nice and down to earth.

Banging service!! Citysearch

A+

Great Service Citysearch

Manny and his team do great work and are sure to tell you what is the best thing to do within your budget. They are even willing to send you to someone that can give you better bang for your buck when certain...

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Business description (1)

Automobile - Repairs & Services

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