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Arbor Trace

Address
624 Suhtai Court Virginia Beach VA 23451
Phone
(757) 425-5588
arbortrace-apts.com
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Average Rating
3
Total Reviews
(19)
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  1. 1 Star
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  3. 3 Stars
  4. 4 Stars
  5. 5 Stars
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Toll Free
(866) 854-2649
Fax
(757) 425-5366

Business Hours

Status: Open

Sunday
Closed
Monday
9:00am-6:00pm
Tuesday
9:00am-6:00pm
Wednesday
9:00am-6:00pm
Thursday
9:00am-6:00pm
Friday
9:00am-6:00pm
Saturday
10:00am-5:00pm

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Information about this business (2)

WELCOME HOME TO ARBOR TRACE, 2001 NATIONAL AWARD WINNER-CUSTOMER SERVICE. Convenience is what apartment living is all about and you will find it at Arbor Trace. Our charming community is located just around the corner from the spectacular shopping of Hilltop, I-264, Oceana NAS, and Dam Neck, and the serene waters of the Virginia Beach oceanfront. You will have the luxury of a city life while...

Arbor Trace Apartments is located at the address 624 Suhtai Ct in Virginia Beach, Virginia 23451. They can be contacted via phone at (757) 425-5588 for pricing, hours and directions. Arbor Trace Apartments specializes in Waterfront Property, Estates, Houses.

Arbor Trace Apartments has an annual sales volume of 501K - 999,999. .For more information contact Renee Chapoton, Manager or go to...

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Reviews of this business (25)

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Overall review sentiment

Score
56%

Top 3 sentiment words

people
Count
1
Score
100%
customer service
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1
Score
100%
place
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2
Score
50%

Overall review sentiment

Score
56%

Rating distribution

5 stars
7
4 stars
0
3 stars
3
2 stars
1
1 star
8
No rating
6
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Find.HamptonRoads.com member reviews (1)

Find.HamptonRoads.com User
Reviewed Business
Arbor Trace
Reviewer Name
feduptotallyfedup
Review Date
September 19, 2016
Average Rating
3

.....................................

I would love to rate it 5 stars because the staff is really nice and professional but unfortunately the issues are not the staff. It's the apartment's. (Edited September 23, 2016)

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Other reviews from the web (24)

Average Rating
100

Rachel Vano is such a boss. She is really turning things around here at Abor Trace. Keep up the good work!!!

Average Rating
100

Arbor Trace has made many changes since the new owners took place! They are working diligently to make Arbor Trace a top-notch apartment complex. The new, much larger dog park has new ornamental fencing, dog training and play equipment, benches for dog owners, a shade tree, even a fire hydrant! Our dogs LOVE it!!! The new office and clubhouse are to be envied with the new furnishings. It has...

Average Rating
100

Awesome new dog park. Love taking my two dog there to play!

Average Rating
100

Community is making great changes under new ownership. I am so excited about the improvements to the clubhouse and fitness center that will be completed this month. Also one of the best dog parks in Virginia Beach. Love all the improvements. So exciting!!!

Great place

Average Rating
60

Only issues I have are parking (tons of people who do not live in the apartment complex park where there is controlled decal parking). Also issues with no updates to the apartments.

Other than these issues the complex is fine and usually a quiet area. Right within walking distance of stores and food. Also right next to a nice school.

Arbor Trace Apartments

Average Rating
100

Awesome apartment, amazing team in the rental office. Location near oceanfront and multiple restaurants and stores.

Average Rating
20

I am a current resident and this place is disgusting. 4 days after moving in I found out about the roaches that I was promised did not have residency here. My toilet is crooked because it's not sealed to the floor properly, I have contacted code enforcement whom after inspecting, issued citations for my windows being sealed and unable to open and multiple water leaks in the master bedroom. The...

Average Rating
100

Love the management staff. Always very helpful. Had few issues with ac and dishwasher, that were fixed immediately. One of the best places I've ever lived.

Average Rating
20

By far the most HORRIBLE place I have ever lived , I wouldnt recommend it to my worst enemy! I could go on forever about how backwards this place is. Simply put just dont move here. Rude office and maintenance staff ( they literally have an excuse for everything ) Neighbors are exceptionally rude with noise this also includes coming in and out of the buildings ( which by the way are never clean...

Average Rating
100

Prime location less than 5 minutes from both the oceanfront and premier shopping at Hilltop. It's also a quiet, safe and pet friendly nook, perfectly positioned for easy access to Laskin and First Colonial roads and I-264, and the staff is caring and efficient.

Average Rating
40

Not a fan of the new team. They are unoraganized and it's hard to get a hold of them. The worst part is when the matenance guy came to fix the ice maker he made my sick kid (tween) leave for an hour! She was home sick and he kicked her out!!!

Average Rating
20

This place was all messed up. Fired all matience men my bathroom was destroyed for 6 months never fixed. I dont recommend this place to anyone until i see a change and my kitchen was messed too for 6 MONTHS! But most importantly my bathroom floor was destroyed toilet was never mounted on so leaning crooked.... no love from me sorry

Picking up lil cuzo

If u comin to visit take off ya shoes and sit up straight because my moms is the cops in here

Dropping off my sis

Not a good place to rent but if you gotta pit well if you live in va beach you know few apmnts allow pits.

Average Rating
60

I just signed another lease.It is expensive for what you get but the customer service is good and they seem to care. Plus, this is the only place where you can have a large pet. They fine people if you get … I just signed another lease.It is expensive for what you get but the customer service is good and they seem to care. Plus, this is the only place where you can have a large pet. They fine...

Average Rating
20

Terrible, thank goodness they do have a new office manager, the last one Sarah, was horrible, confrontational, and never had anything taken care of. Although the model they show is an older one, it is very nice, we chose to pay extra a month to have the 'updated' one...Do not let them fool you, it is not that much nicer, the work and trim and fixing and carpet are HORRIBLE. We waited 4 days to...

Average Rating
20

These are the worse apartments i ever lived in. They told me i would be paying 812 for staying after my lease which i had to because of a 60 day notice, and then charged me the month to month rent. total rent … These are the worse apartments i ever lived in. They told me i would be paying 812 for staying after my lease which i had to because of a 60 day notice, and then charged me the month to...

Average Rating
20

The worst place Ive lived by far. Noise complaints arent taken serious. The apartments are so small even for a single family. People do not clean up after pets. Kitchens are very outdated.Paying too much for … The worst place Ive lived by far. Noise complaints arent taken serious. The apartments are so small even for a single family. People do not clean up after pets. Kitchens are very...

TERRIBLE APARTMENT COMPLEX

Average Rating
20

I do not reccomend these apartments to anyone. There is no respect for noise here. People never have there dogs on leases or clean up the mess like they are suppose to. Visitors have to park all the way by the front before you enter. If you have a complaint it never gets taken care of. There is always something wrong with the apartments and they are put together very sloppy. Do your self a favor and find a better place to live that if family friendly.

TERRIBLE APARTMENT COMPLEX – I do not reccomend these apartments to anyone. There is no respect for noise here. People never have there dogs on leases or clean up the mess like they are suppose to. Visitors have to park all the way by the front before you enter. If you have a complaint it never gets taken care of. There is always something wrong with the apartments and they are put together very sloppy. Do your self a favor and find a better place to live that if family friendly.

Don't waste your time or money

Average Rating
20

This apartment complex is awful. There is mold in most of the apartments along with a lot of other problems. When something is wrong the property manager could care less. If you are lucky enough for someone to come and fix something they never do the job correctly. Do yourself a favor and don't waste your time or hard earned money with this dump.

Cons

- Property manager

Don't waste your time or money – This apartment complex is awful. There is mold in most of the apartments along with a lot of other problems. When something is wrong the property manager could care less. If you are lucky enough for someone to come and fix something they never do the job correctly. Do yourself a favor and don't waste your time or hard earned money with this dump.

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Business description (4)

You have heard the saying, Life is better at the beach. At Arbor Trace Apartments in Virginia Beach nothing could be more true! We offer spacious 2-bedroom apartment homes just 3 miles from the beach. Located within minutes of the areas most progressive employers and convenient to shopping and dining, Arbor Trace has something for everyone. Enjoy a stroll on The Boardwalk, brunch at Citrus or...

Arbor Trace Apartments in Virginia Beach, VA is a pet-friendly community with two bedroom ...

Located in quiet cul-de-sac, Pet friendly community! Restrictions apply, Gourmet kitchens, Bathrooms include ceramic tile surround, Clubhouse features fitness ctr & tanning salon!, Free cappuccino/espresso bar, Swimming pool w/ expansive sundeck, Picnice area w/ grills, 24-hr emergency maintenance, Optional storage units, Doggy playground, Military RPP welcome!

Apartments, Apartment Community,...

Arbor Trace is located at 624 Suhtai Court, Virginia Beach, VA. This business specializes in Rental Agencies.

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