Air Conditioning Specialists

Excellent in sales and service

Average Rating

100

Very professional In all respects they ha ve kept my two systems running at peak. I have bought two sysrems from them and in both cases it was a best value purchase.

RESPONSE FROM Air Conditioning Specialists:
We appreciate your kind words and will continue to maintain the level of service you've learned to expect. We're truly grateful for the opportunity!

Posted by Lou W on March 15, 2017. Brought to you by CustomerLobby.

Responsive and Caring

Average Rating

100

I have been using Air Conditioning specialists for ten years and have always been satisfied with their service. I have never had an emergency as I did yesterday. From the first phone call to Stephanie Smith Service Coordinator I felt that someone cared about my problem. She did everything she could to find a serviceman that could help and by mid day Tim Trickler was at my door. Having to work...

Posted by Elizabeth M on July 15, 2016. Brought to you by CustomerLobby.

Impressive AC maintenance check-up

Average Rating

100

My technicians Tim T and Josh C did a super job on my summer maintenance check-up. They thoroughly cleaned the entire unit, even waxing the outside. Very polite and competent - a nice experience!

Posted by Linda H on July 09, 2016. Brought to you by CustomerLobby.

New HAVC System

Average Rating

100

I would like to let you know that I am very pleased with my purchase from yesterday. Yes a little more than I wanted to spend but a good investment. Chuck was very honest and forthcoming. I did not feel as if I was being pressured into purchasing this unit. I would like to tell you that your installers were the best. They were very professional and knowledgeable. They worked very hard and...

Posted by Jennifer R on June 02, 2016. Brought to you by CustomerLobby.

As I stated above

Average Rating

100

Working with Rob and his team of professional installers gave me the peace of mind and security that I needed to make the correct decision. All my questions and concerns were satisfied. I look forward to continuing our relationship moving forward with A C S when the time comes to have my system serviced.

Posted by T C on March 31, 2016. Brought to you by CustomerLobby.

30 min cost $310.. installed $ 40.00 part

Average Rating

30

On sat Dec 19 2015 called ACS Inc, my Trane Hp package had quit blowing heat but unit was running, Tech Chuck answered & said he would be at the house in 20 min, he was less than 5 miles away.. He told me service call would $100.00, I asked, does that include installing the part, his answer, Yes. Showed up in 15min, I explained what unit was doing, he went out to the unit and was back in...

Posted by Jerry D on January 01, 2016. Brought to you by CustomerLobby.

Average Rating

100

After calling a local company for an estimate on replacement of my HVAC and likely duct work as well, I never received a call back or visit from this company. When I called AC Specialists, I spoke with the scheduler immediately and the consultant came out the next day. The installation of the new HVAC unit and duct work went very smoothly and was completed in one day as promised even though it...

Posted by Susan Williams on August 12, 2015. Brought to you by facebook.

Average Rating

100

I have to let people know how happy I am with this experience.First off, AC Specialists made us a priority. We had been without AC since Saturday. We made one phone call at 9:30 a.m. Thursday...

Posted by Star T. on July 09, 2015. Brought to you by yahoolocal.

Average Rating

100

5 star

Posted by Briana D Gibson on June 25, 2015. Brought to you by facebook.

Average Rating

20

1 star

Posted by David Styron on June 16, 2015. Brought to you by facebook.

Average Rating

100

5 star

Posted by Kenny Daniels Jr. on May 30, 2015. Brought to you by facebook.

Average Rating

100

5 star

Posted by Arrik Gibson on May 30, 2015. Brought to you by facebook.

Average Rating

100

5 star

Posted by Regina Culpepper on May 17, 2015. Brought to you by facebook.

Average Rating

20

Our AC stopped working on a hot day. Here are the issues we had with Air Conditioning Specialists:
-Tech was 30 minutes late after having a 2 hour window
-Tech called the wrong number to say he was going to be late
-Since I didn't know he was going to be late I called the company's number, which on the website it says it's a 24 hour emergency line they answer immediately...no one answered and I...

Posted by Laura Daywalt Tyler on May 06, 2015. Brought to you by facebook.

Late service tech and no answer to "emergency" phone number

Average Rating

20

We had an appointment for between 6-8pm. I knew my husband wasn't going to be able to be home or answer his phone so I gave them my number and said to call me, not him. The tech arrived at 8:30, did not say sorry for being late. When I spoke with my husband, it was 7:45 and he said the tech had called him to say he was going to be late! Horrible communication! Also, when 8:00 came and no one...

Posted by Laura T on May 06, 2015. Brought to you by CustomerLobby.

Average Rating

100

5 star

Posted by Lamont A. Ferguson on April 01, 2015. Brought to you by facebook.

Average Rating

100

5 star

Posted by Stephanie Smith on January 10, 2015. Brought to you by facebook.

Average Rating

100

These guys did an awesome job. They were very professional and down to earth. I would recommend them to anyone. Thanks a lot. It was much appreciated.

Posted by Luke Hebert on January 02, 2015. Brought to you by facebook.

Average Rating

100

What an amazing and efficient company that provides a level of customer service I have never experienced. I can't thank you enough for coming to my rescue on such short notice, your team brought their own door mat, put booties on, found my problem fixed it in under 30 minutes! THANK YOU!!!! Highly recommended!

Posted by Annalisa Previte Schwarten on June 12, 2014. Brought to you by facebook.

Average Rating

100

5 star

Posted by Justine Dawn on April 16, 2014. Brought to you by facebook.

Everyone I met from this company is amazing and the workmanship exceeded my expectations.

Average Rating

100

I had a flooding problem under my house, and they got all my new ductwork up to the joists where it will never get wet again. The young men were very professional and knowlegable, and paid attention to every detail of my problems both quickly and competently. I am elated that it was so well done and it was well worth the cost. Totally totally recommend them!!!

RESPONSE FROM Air...

Posted by by Linda H at Customer Lobby on March 15, 2014. Brought to you by Customer Lobby.

Average Rating

20

1 star

Posted by Tanya Ogden on December 28, 2013. Brought to you by facebook.

Average Rating

100

5 star

Posted by Ruth Neuman Johnson on November 27, 2013. Brought to you by facebook.

Average Rating

100

5 star

Posted by Sean Rhodes on October 16, 2013. Brought to you by facebook.

Average Rating

100

5 star

Posted by Tj Damron on October 08, 2013. Brought to you by facebook.

Average Rating

40

2 star

Posted by Holly Gee on September 26, 2013. Brought to you by facebook.

Average Rating

100

5 star

Posted by Diane Cox Graham on July 30, 2013. Brought to you by facebook.

Misdiagnostic

Average Rating

20

Company charged me $69 to come out and do a diagnostic on my HVAC unit. What they told me was wrong was not the issue. I was told by the repair technician that my compressor was stuck and needed to be replaced. I was quoted $1288 in labor to repair this and that my parts on the unit was still under warranty until November so they would be covered. The following day I had another HVAC company...

Posted by by Jamie T at Customer Lobby on July 25, 2013. Brought to you by Customer Lobby.

Average Rating

100

I had a new heat pump installed in 2011 by AC Specialists.I was happy with the knowledge of the representative. After getting three quotes, I went with AC Specialists. The installation went well and their instructions on operating the new unit and thermostat were helpful. Their service technicians …

Posted by Kevin P. from Yelp on July 18, 2013. Brought to you by binglocal.

Average Rating

100

5 star

Posted by Jennifer Ward-Williams on April 30, 2013. Brought to you by facebook.

FANTASTIC!!!!!

Average Rating

100

I cannot say enough about this company. They were absolutely fantastic. They were on time, they worked hard, they were very nice and professional. Both young men were an asset to this company. If you have to have your unit fixed or replaced, this is the company you should have do the job. I highly recommend them.

RESPONSE FROM Air Conditioning Specialists:
We appreciate your taking...

Posted by by Kathy G at Customer Lobby on April 29, 2013. Brought to you by Customer Lobby.

Average Rating

80

4 star

Posted by Allyson Moush Armstrong on March 31, 2013. Brought to you by facebook.

Average Rating

100

5 star

Posted by Karen Parker Sells on March 18, 2013. Brought to you by facebook.

Average Rating

100

5 star

Posted by Karen Waddell on February 28, 2013. Brought to you by facebook.

Average Rating

100

We had a package heating and air unit installed within hours after our request for service. Although not in stock, AC Specialists management made the necessary arrangements with the manufacturer (TRANE) and insured that its qualified?

Posted on February 14, 2013. Brought to you by ziplocal.

I think this is one of the finest companies I have ever had do service and installation.

Average Rating

100

I think this is one of the finest companies I have ever had do service and installation. Their employees are polite and knowledgeable. They are on time and they leave your home as they found it. Great company!

Posted by by n t at Customer Lobby on January 03, 2013. Brought to you by Customer Lobby.

Most professional installation ever. Highest quality workmanship

Average Rating

100

This Company delivers professionalism at every level. From the sales consultant, right up to the installers, you can't ask for better. The quality of the workmanship is superior to any I have ever experienced. They give the reassurance that they care about your needs, and strive to deliver the highest quality of customer service. Look no further for your heating and cooling needs.

Posted by by Martin S at Customer Lobby on October 04, 2011. Brought to you by Customer Lobby.

Fabulous company and workmanship

Average Rating

100

Impressive professionals! I just love my new heating and cooling system! Total indoor comfort throughout the house! SWEET!

Posted by by patrice r at Customer Lobby on April 22, 2011. Brought to you by Customer Lobby.

A very professional organization to deal with.

Average Rating

100

We had a package heating and air unit installed within 24 hours after our request for service. Although not in stock, AC Specialists management made the necessary arrangements with the manufacturer (TRANE) and insured that its qualified technicians would be available for installation the next day.

Posted by by Richard K at Customer Lobby on September 20, 2010. Brought to you by Customer Lobby.

On time, courteous and extremely knowledgable

Average Rating

100

The professionalism is outstanding. From scheduling an appointment, to the reminder call, to the professional service techs with clean uniforms and then the follow up call after the appointment. I was very impressed.

Posted by by Mandy at Customer Lobby on September 15, 2010. Brought to you by Customer Lobby.

First-class, friendly, quality work. A great company.

Average Rating

100

They are very professional and clean at Air Conditioning Specialists. The installation guys are great, and everybody is really friendly. They have never had an attitude about working all day. They have probably installed 8 units between the 4 houses in the last 4 or 5 years.

I have had no problems with them, everything has been good. They have not had to come back to fix anything. They...

Posted by by Marvin H at Customer Lobby on September 13, 2010. Brought to you by Customer Lobby.

Good Choice!

Average Rating

100

Great company and great product!

Posted by by Danielle at Customer Lobby on September 10, 2010. Brought to you by Customer Lobby.

Average Rating

40

While they were very nice and showed up on time, a while after I had the cleaning done very old rat remains and feces were found in my ducts as well as tears. If their cleaning work is this poor I'd hate to see what their maintenance is like.

Posted by gaeliclotus on July 20, 2010. Brought to you by localguides.

Average Rating

100

We purchased a Trane heat pump and air conditioning unit in the Fall of 2009 from this company. We were very happy with the professionalism and work ethic of the entire team - from the salesman who helped ensure we got all of the tax refunds and upgrades, to the installers who worked late to be sure everything was perfect (to include a thorough clean up). The system has worked just like...

Posted by vabeach42 on April 19, 2010. Brought to you by localguides.

Headquartered in Portsmouth, Virginia, Air Conditioning Specialists was established in 1997 and is a fully licensed, insured and experienced heating and cooling company. We strive to provide our customers with the quickest, most efficient HVAC service and installation. Our workmanship, along with the highest quality of home and business products available, ensures the dependable performance of your HVAC system and your family’s comfort year after year. Our staff welcomes the opportunity to serve you, and looks forward to building a long-term relationship. Our success is dependent upon 100% customer satisfaction and the referrals we receive from our many satisfied customers.

Posted on February 03, 2024.

Your Comfort. Our Promise.

Posted on August 20, 2015. Brought to you by facebook.

Since 1997, we have built an incredible reputation for providing premier HVAC service. You can expect the very best with Air Conditioning Specialists. We are committed to delivering the perfect HVAC system with outstanding quality products and superior customer service. We provide an excellent experience from start to finish and are determined not only to satisfy each one of our clients, but to...

Posted on May 28, 2015. Brought to you by cylexusa.

Air Conditioning Specialists, headquartered in Portsmouth, Virginia is proud to serve Hampton Roads with fast affordable HVAC service. We service all makes and models of air conditioning and heating systems. We are also an independent Trane Comfort Specialist Dealer. Our service area includes the cities of Portsmouth, Suffolk, Chesapeake, Norfolk, Virginia Beach, and surrounding areas. All HVAC...

Posted on January 19, 2013. Brought to you by merchantcircle.

We serve the Southside of Hampton Roads & are committed to providing the best service. We sell, service & install heating, cooling & indoor a

Posted on August 30, 2012. Brought to you by customerlobby.