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Help us make it rightI am only giving a one star because this site makes you otherwise it would be zero stars. The worst experience I have had at a shooting range. The employees are very rude and yell at you. How unprofessional and slightly intimidating . I was never advised of the rules but was yelled at and referred to as a stupid for not knowing. Was charged for ammo in advance but was unable to use. They...
i have been to allot of gun stores but every one i talk to has this rock star attitude and it drives me nuts. i went to a and p arms about a week ago and was amazed with the service. they where kind and professional and quick to get to me and everyone seemed down to earth. i know i will be doing the rest of my shopping at a and p.
I have been around guns all my life. Growing up on the farm, serving 20 years in the military, having a husband and son who love to shoot. I don't shoot as often as they do - but I am not too shabby and can handle my own when it comes to guns. Recently my husband bought me a new .38 revolver and we decided to go to the range to shoot it. Boy was that a mistake. Never have I been met with...
For my first experience with them everything was just great. I went there to shoot my new Kel Tec KSG and upon arrival I thought ""Man this place is really strict"", but then I right away realized it was all about safety of the staff and people shooting there. Which in my eyes, the safer the better. I even had problems caused by the original lubrication on my KSG, Curtis (one of the staff...
Purchased a pistol tonight from Kurt. Though near closing time he was patient and courteous with each of our many questions and showed us other options as well. He showed us how to take apart and clean the gun, went over all safety measures, watched us handle the gun and made appropriate and needed suggestions. He assured us we would always be well taken care of in the shop and range at A&P....
Just a novice shooter who asks alot of questions. I've bought a range pass last mar. A grt investment because i shoot twice per week! I have always rec'd excellent service from all the staff. They all seem to have an good grasp of each gun they sell. They always seem to help each customer and ans all the necessary ques. They seem to run a good shooting range. It's clean, well managed,...
I'm not one for writing a review good or bad so this is a first for me. I've been taking my wife to A & P for the last several months to get acquainted with shooting a pistol. Finally comfortable in her ability to safely handle a gun we decided to make a purchase. Not knowing much about guns, Curtis (6'10"" can't miss him), was extremely helpful in helping us make a decision. He not only took...
I'm sorry to be negative....normally I see the good in everything. But I have made it a point to make an account here just to tell everyone how rude, and arrogant these people are. First off they act like they are doing you a favor by you spending your hard earned money there. I was about to spend a little over a thousand dollars today. I do not ever expect to have a red carpet treatment or...
One of the best places i have ever been. I have been to bob's in norfolk and found fault, there is no rifle range. I have been to superior in virginia beach, they're just too bland. A&P has great employees. Every single one of them has a basic knowledge of each gun type and more than one specialty (revolver, pistol, bolt action rifle, &more). I cannot say that all employees are so great but...
The customer service is a joke. After leaving the shooting range, I stood at the counter for at least 20 minutes with out anyone trying to help me. I've been here before, I knew that most of the employees are dicks. So I wasn't too surprised that nothing changed. The only person that was helpful was the Asian guy running the shooting bays. The 7 foot black dude still sucks. He walked by...
We dropped by to look for a gun for my husband and had such a good experience that we came back for one for me the next day. The staff members were all very helpful in directing us to what would be the best product for us. I was even able to try their rental version of the gun I liked before I bought it. We were also looking for an item they did not have and they referred us to a local store...
Having been stationed overseas for the majority of my military career, it has been impossible to purchase any firearms and learn the regulations governing each individual state to keep oneself from mistakenly breaking the law. I finally came across A & P Arms when a friend told me about their shooting range. The staff answered every single question I had concerning gear, guns, laws and trust...
As a new shopper in the Virginia Beach location while on deployment I have had a difficult time finding a quality gun shop and shooting range in the area. I visited all of the other players and found a lack of selection, crazy prices and a generally poor attitude. I visited A&P Arms in Virginia Beach for the first time this weekend and was blown away by the great service and attitiude of the...
As an active duty military member living in the Tidewater area for more than twelve years, I have utilized the range at A&P Arms countless times. Never have I been met with anything less than professionalism in my experience until today. Customer service was nonexistant as my spouse and I attempted to renew my range safety card, acquire one for my spouse and access the lanes. The young lady...
I was aware that they had bad service, but I figured that I would try them anyway. I ordered a rifle and the guy told me it would be there in a week. A week came then he BS'd me and said he called the company and it was on the way. 2 months later I called them to get my money back andf they said they had a box in the back and it is it. It was the wrong gun. I missed 2 gun shows and 3...
I first walked in a bit timid; I had never been to this place before. The experience itself was new to me, I was there to rent a handgun and shoot on the range. Didn't take long for me to feel like I was welcome though, Curtis was very helpful and nice. I've talked personally to four other staff members, and they've all been helpful as well. One even came in with me and shot in the lane next to...
I've been to the range at A & P serveral times and everytime i get great service. Yeah i know i'm a girl and all but these guys are great at everything, yes they can be a little rough around the edges sometimes but who wouldn't when your dealing with guns...i mean com'on... people gotta be careful! this is a great place to go and take your fustrations out...Way to go guys and keep up the good...
1st time purchase, went to 4 other shops on the peninsula and southside on a sunday where I recieved horrible customer service or no service whatsoever. went to a&p on a crowded sunday minutes before closing and got the best service I've ever had at a firearms shop. Curtis was very knowledgeable and curtious, funny guy (can't miss 'em... he's 9ft tall!) handled all of my newbie questions and...
I've read the reviews. Honestly, I had just the oposite experiance. I recently purchased a Glock 17 and have nothing but good things to say. Curtis was helpful and curtious. The other counter personnel were busy but helpful. The wait wasn't because the staff was out smoking. It was because of the high volume of people all wanting to look at or buy a firearm. They still managed to get...
These guys have very unpredictable service levels...Some of the managers seem to really try, but then again they sort of allow their employees to go on about their OFP. Have dealt with some extremely rude and useless folks. Not particularly well organized. Lost my name/number for special order several times, and never called when parts came in like they said they would. Then, whenever I call to...
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