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Rent-A-Wreck

Address
2500 Burnet Ave Syracuse NY 13206
Phone
(315) 432-0241
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Average Rating
1
Total Reviews
(3)
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  1. 1 Star
  2. 2 Stars
  3. 3 Stars
  4. 4 Stars
  5. 5 Stars
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Contact Us

Email the business

Toll Free
(800) 832-0692
Fax
(315) 432-0243

Business Hours

Status: Open

Sunday
Closed
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
8:00am-5:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover

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What the community has to say about Rent-A-Wreck

Information about this business (5)

Syracuse's Smart Alternative in Rental Vehicles

Car Rental in the United States

The oldest and largest used car rental company in the world! We may affectionately refer to our cars as wrecks, but our fleet of clean, well maintained and safety inspected vehicles has kept our customers happy and safe for over 40 years. We care about our customers and offer the best value available, and we always drive the cars we rent to make sure they are in good shape. The key to our...

Reviews of this business (5)

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Overall review sentiment

Score
62%

Top 3 sentiment words

price
Count
1
Score
100%

Overall review sentiment

Score
62%

Rating distribution

5 stars
0
4 stars
0
3 stars
0
2 stars
0
1 star
3
No rating
2
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YellowBot member reviews (2) view all

Reviewed Business
Rent-A-Wreck
Reviewer Name
Sabrina Smith
Review Date
October 17, 2015
Average Rating
1

Clown Show

I wish that it was possible to give this place ZERO STARS! What a clown show. We reserved a 24' moving truck a on a Monday, on Friday took the train down to Syracuse (~$60), only to walk in to this hell hole Saturday morning 8am, just like it said on the reservation--that we made 6 days ago--to be told, "Oops, it seems no one called you. You don't actually have a truck--no truck at all, as a matter of fact! NOTHING is available. BUT, to compensate you for your woes, we can give you a "substantial" (the actual word used) discount....of 13% off!" What?? are these people serious? An international cooperation belileves that 13% is a substantial discount? Do they know that when a person reserves a 24' truck it's because they have a lot of s@!t to move? As in, you call your friends, and make sure people are available and coordinate and.....wait! hold on! just kidding! no one cares and no one can help you! Haha! Joke is on you, silly person, Budget "Reservation only guarantees the rate quoted and shows a customer's preferences for a pickup location, dropoff location, time of rental, date of rental and equipment type." And it is apparently impossible when you do get some one on the phone with you at Budget to explain how despite the use of the word "guarantee" NOTHING is promised to you, or held for you. They frankly don't even promise to be professional. BOO BUDGET! BOO RENT-A-WRECK! YOU ARE A S@!T SHOW! DO NOT RENT FROM THESE PEOPLE! Now we get to spend another $60 (you do the math! we're out $120!) to take the train home and because they promise you nothing, YOU are responsible for THEIR failed reservation and THEIR failure to call you and inform you if this fact.

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Reviewed Business
Rent-A-Wreck
Reviewer Name
Dave7722
Review Date
August 05, 2014
Average Rating
1

Avoid! Very unporfessional.

I made a reservation for a truck 2 weeks in advance and gave a credit card to hold it. The day of pick up I got a message on my voicemail at 8 am asking me confirm my reservation (I was supposed to pick the truck up at noon). I got another message at about 11 am letting me know my truck had been sold and they have nothing available. I'm moving in 2 days and now I have no truck. This place is very unprofessional. Luckily I got on the phone with penske and got a truck for a decent price. It was slightly more expensive (5%) but it was worth in after the jam that that rent-a-wreck put me in. I would avoid this place and make your reservation somewhere else becaue clearly a reservation means nothing to them.

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Other reviews from the web (3)

Average Rating
20

I wish that it was possible to give this place ZERO STARS! What a clown show. We reserved a 24' moving truck a on a Monday, on Friday took the train down to Syracuse (~$60), only to walk in to this hell hole Saturday morning 8am, just like it said on the reservation-\-\that we made 6 days ago-\-\to be told, "Oops, it seems no one called you. You don't actually have a truck-\-
o truck at all, as...

I made a reservation for a truck 2 weeks in advance and gave a credit card to hold it. The day of pick up I got a message on my voicemail at 8 am asking me confirm my reservation (I was supposed to pick the truck up at noon). I got another message at about 11 am letting me know my truck had been sold and they have nothing available. I'm moving in 2 days and now I have no truck. This place is very unprofessional. Luckily I got on the phone with penske and got a truck for a decent price. It was slightly more expensive (5%) but it was worth in after the jam that that rent-a-wreck put me...

I made a reservation for a truck 2 weeks in advance and gave a credit card to hold it.The day of pick up I got a message at about 11 am saying they sold my truck.Now I'm in a big jam.

Business description (1)

The oldest and largest used car rental company in the world! We may affectionately refer to our cars as wrecks, but our fleet of clean, well maintained and safety inspected vehicles has kept our customers happy and safe for over 40 years. We care about our customers and offer the best value available, and we always drive the cars we rent to make sure they are in good shape. The key to our...

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