Status: Open
Know more about this business than we do? Cool! Please submit any corrections or missing details you may have.
Help us make it right
I'm not really sure who would bother to look up a cleaners reviews, because i didn't, but will in the future. I brought in 1 curtain panel to split into 2 and hem the height. Simple sun blocking curtain that cost me $10. They were nice and reviewed my sizing requests and said they could do it in 1 day. Nice. Before I left they said it would be $30. I was half walking out the door so there was no turning back. I thought "wow that's way more expensive than the item itself is worth" but ok i'll suck it up if that's the price.
The next day i picked it and paid the expensive price. When i hung it up it was 5-6 inches longer in height than i asked for, and tiny scratches in the sun blocking back part making the sun highlight these holes.
Needless to say, I was kindof mad for paying that much and having it not what I asked for. I mean fine, the scratch holes in the back were probably an accident (which i patched up with white tape) but if I ask for the length to be 45" and you make it 51" - I don't understand.
When hung they look ok now even with the extra inches nobody would care the difference at the bottom with plenty of room. But, it's driving me nuts - what's wrong with me right lol! But, I can't get over the fact that an exact request was made for an expensive price and it wasn't fulfilled.
I think i'm going to go this morning and talk to them about it, just because. And see there reaction. Will follow up. Maybe i'll change my 2 star review depending on what happens.
I started going to this location one year ago because my fiance is from the area and it is the cleaners his family had used. They can clean clothes, but what cleaners can't? I had dropped off a pair of pants that my fiancé ripped and was told they would be done in 3 days. He went to pick them up and alas the old woman "forgot." Fine everyone makes mistakes. They said come back in another few days. He goes to pick up his pants and she "didn't get to it." Come back in another few days. I went to pick them up and she again "forgot." It took four times to get the pants fixed!! I overlooked this one time incident.
I am getting married in a few weeks, and I bring my sister to get her dress altered because again, its the only place I really know in the area. The old woman (the seamstress) has her try the dress on only to tell her come back when the "other guy" is here. Between 6-6:30pm Monday through Thursday or Saturday at 7am. Those are the only times he is there. Why did the "seamstress" have her try the dress on and waste our time if she couldn't handle it?? I call to confirm he will be there, my sister shows up and alas, he "had an emergency." Again giving these people the benefit of the doubt she goes back another day and he pins her. She needs a simple hem. She picks up her dress and they charge her $70 for a hem!!! To top it off I call and ask them to justify this price and the OWNER curses me out and tells me no matter what I tell people he will still kick the competition's a**, and that I am F*** crazy and then hung up on me. Fantastic customer service after he sneakily overcharged us.
Find a cleaners that will also tailor your clothes for a reasonable price so you don't end up taken advantage of and yelled at!
If you don't see your business listed on YellowBot, please add your business listing.
YellowBot wants to get your input! If you have a comment, find a bug or think of something neat we should do, let us know.
© 2007-2024 Solfo, Inc. – All rights reserved