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Putman Tree Svc

Address
543 Central Dr # 250 Virginia Beach VA 23454
Phone
(757) 575-3737
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Average Rating
4.5
Total Reviews
(31)
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Business Hours

Status: Open

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Payment Methods

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What the community has to say about Putman Tree Svc

Information about this business (1)

Proudly Serving Virginia Beach, Chesapeake, Norfolk, Portsmouth and the Surrounding VA Area

Reviews of this business (34) view all

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Overall review sentiment

Score
83%

Top 3 sentiment words

work
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1
Score
100%
care
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1
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100%
job
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1
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Overall review sentiment

Score
83%

Rating distribution

5 stars
26
4 stars
2
3 stars
1
2 stars
0
1 star
2
No rating
3
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YellowBot member reviews (2)

Reviewed Business
Putman Tree Svc
Reviewer Name
eyehartewe
Review Date
April 17, 2014
Average Rating
1

Shady!

Be wary. Seemed like we were getting an amazing deal- by far the best pricing, and the owner seemed nice too. Went over everything about damages, insurance, what they'd need to do. (We had over 10 trees and multiple bushes removed)
This is a really hard review to write because the service was done quickly, and affordably. But, everything else was lacking. The crew showed without any type of uniform (not even a t-shirt with the company name) and that didn't bother me so much, but one of the workers came with old ripped sweatpants, a stained t-shirt, and reeking of marijuana. The workers were smoking and swearing while working, which isn't the end of the world but really isn't professional.
They "removed" our mailbox at some point, and my husband went out to see them and chat with them about it. The one worker literally argued with him over where the location of the box was. He insisted it was at the end of our driveway, when it was actually further over where they had their crane. They packed up and left, no issues. The next day we realized that they didn't remove the mailbox, they actually BROKE IT OFF and tossed it next to the house. We assumed something would be done about so we never said anything. They left that day, telling us someone would be back later that day to remove all of the tree trunks (there were many, all piled in front of my neighbor's house). The mailbox had been put back in place, and when my 4 year old went to check the mail the mailbox literally fell on him! They didn't fix it at all, and then it posed as a danger to my son. They also never got the lumber picked up.
The following day (Saturday) I called them back, and spoke to someone about it, who told me Kevin would call me back. They never called back.
We called them back Monday and finally got a hold of someone and again reported the issues. The woman sent out one of the men that came for the original job and also someone to pick up the wood. He showed me the issues and where it had been broken. I told him Ok, and that I'd show my husband. He got home and called the company back again about the mailbox... she gave him an e-mail address and asked for pictures of the damage. He sent the pictures immediately, and never got a response. It's now Thursday and he just got a reply from the company. They say they will NOT pay for the damages they acknowledge they caused.

This is probably the dumbest move I've ever seen a company make. Kevin knew 100% that we were going to be calling them back to do at least another $5000 worth of work in the future. He had our business without a doubt and we were even sharing his number with everyone in our neighborhood who showed interest in tree removal.

We could look past the lack of the professionalism of the crew, but the fact that they damaged personal property and refuse to pay for damages is enough for us to see what a shady company this is. We already had a limited budget, as Kevin knew, so replacing the entire mailbox (post and box) was most definitely not something we planned for! We currently have NO box now.

Don't give these people your business. They will promise to cover anything they break, and then will ignore your phone calls and emails and then deny covering anything.

No wonder he was so cheap- he told us that he was giving us a deal because "business was slow..." - business isn't slow, people just would rather deal with a professional HONEST company.

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Reviewed Business
Putman Tree Svc
Reviewer Name
Debbora
Review Date
April 15, 2013
Average Rating
5

Outstanding.

Putman Tree Service did an outstanding job in removing my tree. Kevin and crew arrived on time then quickly and safely cut down my tree and removed the stump. After they had finished they thoroughly cleaned up after themselves even more than was necessary. Putman Tree Service was very polite yet friendly and professional. I would highly recommend them and would use them again if I ever needed a tree removed or any other service they provide.

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Other reviews from the web (32) view all

Project: Trim Trees

Average Rating
93

Shopped around for other contractors and Putman had the equipment to handle the job of taking several large trees in the front, the side of our home and completely clearing our backyard efficiently and very affordable. We were in the house with our children and felt very safe while the contractors worked and that was a huge deal for me. I would definitely recommend Putnam!

Project: Trim Trees

Average Rating
90

On time, great service, worked with me when I wanted to make a change to the project. I have other projects I'm waiting on estimates from the construction side of their business, soon I hope.

Average Rating
20

Be wary. Seemed like we were getting an amazing deal- by far the best pricing, and the owner seemed nice too. Went over everything about damages, insurance,...

Project: Trim Trees

Average Rating
100

On time and cleaned up well.

Project: Remove Trees

Average Rating
100

Prompt, courteous, efficient, and professional. I will definitely use them again! Kathleen L.

Business description (3)

Payment Options: Cash, Visa, Master Card, American Express, Personal Checks

3 employees. Uses subs for labor. Cost is determined by the job. No travel charges. No extra charge for after hours service.

Your local remodeling and room addition contractor. We are certified building technicians and can customize any project, residential or commercial. Serving Virginia Beach, Chesapeake, Norfolk and the greater Hampton Roads area

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