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Help us make it rightPinewood Gardens is undergoing a makeover! Our apartment homes are being upgraded to include granite counter tops, stunning custom cabinetry, brushed nickel fixtures, double sinks, glass tile back splashes, pass through windows in the kitchen and much more! A state-of-the-art fitness center has…
Quietly nestled among mature trees, yet conveniently located in the center of suburbs. Norfolk is where you'll find Pinewood Gardens. Live within minutes of Little Creek Amphibious Base, Norfolk Navel Base and Air Station, shopping, dining and schools with the ability to get away from it all in our beautifully landscaped setting. The apartments feature comfortable energy-efficient gas, and hot...
Pinewood Gardens has apartments for rent in Norfolk, VA.APARTMENT
There is good and bad, but the bad deserves the first word in this case. We were swayed into moving in under false pretenses that the location would be in the front, Electric was the only utility we were paying, and our apartment was being renovated to match their "Classic" style immediately. When we returned to close the deal February 28th, the location of our apartment changed. From the beginning the apartment complex hadn't gotten our apartment ready in time for our planned move in date we disclosed to them over a month before February 28th. Instead they moved us from our planned residence from a building in the front of the apartment complex to a building in the far back of the complex. We specifically identified location as important in the initial discussion about the apartment. That was just the beginning of the surprises.
We accepted despite the location change, and this is when we signed the lease. The leasing office gave us a paper to list all discrepancies with the apartment for their maintenance team to fix ASAP. We did a walk through, and found the bedroom closet had a black smudge in the corner of the floor, One of our closets had a broken door, the blinds were dirty, our bathtub was permanently stained, the medicine cabinet was bent and dirty looking, the drain in the bathtub was old and rusty, and there is a metal hamper from the 1960's literally, built into the bathroom wall that is rusted, and chipping when it's touched messing up our bathroom floor, and adding danger of getting cut if it's brushed up against. Additional to these new found issues, the cabinets and counter tops were supposed to be replaced before we moved in.
Now that was when we moved in, now it's Saturday April 27th and everything is still not renovated. The counter tops were done near the end of march, the closet door was replaced, the bathtub drain was replaced and the tub is clean now, the black smudge in the bedroom closet was taken care of, and that's it. Now the leasing office claims they never offered new cabinets, just knobs on the handles to open the cabinets, and that still hasn't been installed, the metal hamper that's rusted an chipping is still there, the medicine cabinet is still wobbly, and dirty looking. It's been two months tomorrow, and everything that was supposed to be done when we moved in isn't even done. But it doesn't end there.
We (Me and my girl) were originally told the Rent would be free for one month, our rent is 830/month. We were told we could spread the rent credit out across our 13 month lease (one extra month to get one free). We chose to have a washer and dryer for an additional 30$/month.
830+30/m = $860.00 + Electric was our ORIGINAL AGREEMENT with ONE MONTH FREE @ 830.00$ Split across the 13 months. So we moved in on February 28th, 2013.
Being Pro-activate, we decided to pay the entire rent ($830.00) for a few months so that we could save the credit for later. As we prepared to pay the full amount this month as well, we called to see how much of that credit was left. We were told only 660.00 was left. We hadn't payed the washer/dryer fee (30$) x 2 Months, but that didn't add up.
830.00
-660.00
-------------
170.00 - How did we use 170.00$ of the credit in 2 months? We went to the rental office and spoke with the agent we signed the lease with, and she and the rest of the leasing office staff proceeded to show us the $4.60 Admin fee we were paying, and that we were paying Gas for heating[AC], and other various fees that added up to this $170.00.
I'm requesting a copy of the fees, and I'm pretty sure an apartment lease agreement is a contract of adhesion, but I'm going to have a legal representative look into the lease agreement to prove its ambiguity, and if there is any lack thereof I'll be taking these people to court. I highly recommend you stay away from this play unless you're prepared for a lot of undisclosed fees, inexperienced staff, and a slow responding maintenance team.
Moral of the story is when apartment hunting, start 6 months in advance to read through the lease agreements prior to move-in, especially if you're looking at 10+ difference choices in a densely populated area like this. I WISH WE WENT TO LATITUDES I hear great things about them!
The staff here at Pinewood Gardens Apartment is OUTSTANDING!!!! The maintenance team is AWESOME!!!! Everyone that works here makes you feel very welcomed here. The neighborhood is very quite and peaceful and we have 24 hour security who is EXCELLENT as well!!!! T.Johnson
I've been living at Pinewood Gardens for over a year now. My initial intent was to just try out the place but after getting settled in I've grown to love the environment. The office staff is always courteous (thanks Melissa) and maintenance is always on point. I'd recommend this facility to anyone seeking a quiet and peaceful living.
KBurns
The over all apartment isn't the best. If you are downstairs you hear everything. It's infested with bugs. Good things about it is management and the floor plans are spacious
They are by far the worst complex and company known to man they let us move in knowing the apartment had bed bugs. We've had to throw out over $9000 worth of stuff and the staff is so rude and unprofessional. They constantly harass me and every time I call or have them come "fix" something they are so rude. I say "fix" because a monkey could do a better job and the wiring is illegal they still...
My experience at pinewood gardens has been pleasant for the most part;a little stressful in the beginning but the office staff helped me with my concerns and now I am enjoying my stay. The apartment complex seems to be in a quiet neighborhood and it is well maintained inside and out.
New and Improved!!! Pinewood Gardens is undergoing a makeover! Our apartment homes are being upgraded and include granite counter tops, stunning custom cabinetry, brushed nickel fixtures, double sinks, glass tile back splashes, pass through bars in the kitchen and much more! A state-of-the-art fitness center is also underway. This spacious exercise facility will feature free weights and plenty...
Pinewood Gardens Apartments can be found at E Little Creek Rd 1731. The following is offered: Apartments. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Norfolk there are 70 other Apartments. An overview can be found here.
Ceiling Fans, Private Patios and Balconies, Pets Allowed, Dishwasher and Refrigerator, Air Conditioning, Gas Heat for Cooking, Heat and Hot Water, Cable and Internet Access, Spacious Floor Plans, Swimming Pool, Seperate Dining Room, Energy Efficient Heati
Pinewood Gardens is a convenient and affordable apartment community in the center of suburban Norfolk. Pinewood offers beautifully finished one bedroom, two bedroom, and three bedroom floor plans with unique details in each apartment home. If you want to enjoy quality living, then Pinewood Gardens is the choice for you. Pinewood is convenient to downtown Norfolk, the Navy Credit Union, Little...
Pinewood Gardens offers nicely appointed one, two, and three bedroom floor plans. The spacious floor plans include ceiling fans, separate dining area, abundant closet space and private balcony or patio area. Many floor plans are newly renovated with beautiful kitchen cabinetry, upgraded vanities, and modern lighting. Mature trees and shrubs enhance the beauty of the landscaping at Pinewood...
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