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Ocean Air Auto Repair

Address
3249 Dam Neck Road Virginia Beach VA 23453
Phone
(757) 340-9675
oceanairauto.com
Average Rating
4.5
Total Reviews
(71)
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Fax
(757) 689-8132

Business Hours

Status: Closed

Sunday
Closed
Monday
7:30am-6:00pm
Tuesday
7:30am-6:00pm
Wednesday
7:30am-6:00pm
Thursday
7:30am-6:00pm
Friday
7:30am-6:00pm
Saturday
7:00am-5:00pm

Payment Methods

  • Visa
  • MasterCard
  • Discover
  • Cash
  • ATM
  • Finance Plan

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We Are Focused on You

Ocean Air Auto Repair is a family owned and operated Virginia Beach Tire and Service Center with more than 20 years serving the Tidewater area. We offer complete automotive service for all makes and models using the latest, state-of-the art diagnostic and repair equipment. In addition, our team of ASE-certified technicians and service advisors have hundreds of years combined experience in the automotive industry.

What the community has to say about Ocean Air Auto Repair

Information about this business (8)

Chains
Engine Repair & Replacement
Factory Schedule Maintenance
Suspension
Computerized Alignments
Cv Axies
Computer Diagnostics
Heating & Air Conditioning Repairs
Tune- UPS
Timing Belts/Chains
Nationwide Warranty Coverage
Expert Auto Service
Virginia State Inspections
Computer Alignment
Steering/Suspension
Factory Scheduled Maintenance
Transmission Repair & Replacement
Foreign & Domestic...

Use current promo text

Ocean Air Auto Repair located at 3249 Dam Neck Rd in Virginia Beach, VA services vehicles for Oil Change and Lube, Auto Repair and Retail Tire. Call (757) 340-9675 to book an appointment or to hear more about the services of Ocean Air Auto Repair.

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Reviews of this business (77) view all

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Overall review sentiment

Score
67%

Top 3 sentiment words

service
Count
7
Score
100%
job
Count
4
Score
100%
customer service
Count
4
Score
100%

Overall review sentiment

Score
67%

Rating distribution

5 stars
56
4 stars
5
3 stars
3
2 stars
1
1 star
6
No rating
6
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Find.HamptonRoads.com member reviews (2) view all

Find.HamptonRoads.com User
Reviewed Business
Ocean Air Auto Repair
Reviewer Name
Marry0918
Review Date
September 22, 2013
Average Rating
1

Worst mechanic in Hampton roads

The only reason I went here was all the deceitful reviews. My father a retired mechanic said the inspection he had there wasn't bad because he told them what he used to do for a living! My father was also out of town during this "fix" they performed on my vehicle. I dropped off my car to get a high idle fixed. I waited 5 days to pick it up. Immediately after I picked up my car and began to exit there parking lot I noticed my 2 month old breaks were squeaky and worked horribly! Luckily I was in a hurry so I couldn't take the car back to get looked at by those thieves that day. My father was gracious enough to look at what the issue was after he returned home. After I dropped off the car my father said they installed the break pads so the pads were facing away from the rotor! He also said it was recently done because there was ware on the pads! The conversation ended with him saying I'm glad I caught this because the way they put in the breaks they were about to literally fall out!! It looks like that's there way to get returning customers!! Fix one thing and break another. While putting my family's life in danger through the process!!! I'm still trying to figure out why they were even looking at my breaks when the issue was my idle? Also knowing my father being the previous owner of the car he would never install breaks with the pads facing away from the rotors! I explained my issue to one of the guys working behind the counter and he laughed!? I asked him if he thought it was funny putting my family in danger, he replied with hanging up the phone. I called him back and asked to speak with the manager or owner. He said he was the only supervisor there,and when I asked for his name he hung up the phone again? I called two days later and I got a girl to answer the phone I asked to speak to the owner or manager when I explained it to him he said prove it!! Great way to run a business guys !

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Find.HamptonRoads.com User
Reviewed Business
Ocean Air Auto Repair
Reviewer Name
Randolph
Review Date
December 02, 2010
Reviewer Location
Virginia Beach
Average Rating
5

Impressed

Decided to try this repair shop since in was close to home and easy to get in and out of. I was very impressed! It has to be the cleanest, largest, nicest independent auto repair place I ever been to. All I got was an oil change & tire rotation, but the service was really good, was completed fairly quick, price was average, and they told me about some things my car was going to need - but did not try to push it on me (which I hate!). I recommend this place and will be returning to get my antifreeze changed and serpentine belt replaced.

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Randolph
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Other reviews from the web (75) view all

Average Rating
100

Great Customer Service as always and everything was done with top quality

Average Rating
100

Ocean Air has treated us like family every visit. They maintain all three of my vehicles and I have never had a complaint.

Business description (9) view all

Family owned and operated for over 23 years!

In 1971, Tire Pros opened their first store with a simple goal--to create the best tire company anywhere. Similarly, in 1990, Ocean Air Auto Repair opened our first location with a goal to be the best auto repair shop in the area. In 2009, realizing their common goals, Ocean Air Auto Repair and Tire Pros joined forces with the renewed goal of becoming the premiere tire and service center in...

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