Status: Open
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Help us make it rightWheel Alignment, Transmission Service, Tires, Tire Balancing, Suspension System Check, Shock's & Struts, Oil Changes, Fuel System Check, Brake's, Batteries, Alignments
i used to work at NTB, in plano texas and i was working there for about a month. So at first i found it weird that i got a interview and that i had the job right away. i do have experience in auto mechanics, so i knew what i was doing. But i had signed or filled out no W2 form, so i got issued a blue data card and they said "oh there will be money on it next pay time". I had put in alot of over...
This was my fourth trip to this store. The first three trips were professional, courteous and in and out in 45 minutes. This fourth trip was opposite. They had a girl up front that had know idea what was going on. She needed more training than she was given. She was a distraction up front and in the garage where the guys are. The guys in the back where timely and professional. I got and...
While they may offer all of the services under the sun, the customer service aspect is non-existent. Not only did I not feel as though I was getting straight forward service, I felt like I was being spoken down to. Also, after leaving the store, I found the tires for almost $20.00 less per tire at Discount Tire Co.
I found the Gentelmen working very knowledge able and very helpful. their prices were right in tune with Discount tire and they offer more services :)
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