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Muffler and Brake King

1155 Lynnhaven Pkwy Virginia Beach VA 23452
(757) 468-0505
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Reviewed Business
Muffler and Brake King
Reviewer Name
Review Date
August 03, 2016
Average Rating

Stay away!!! Do not go to him!!!

This scumbag mechanic had my car since march and we've paid over $1200 between march and August and it still doesn't run. When we went to pick it up he said we owed another $100 and refused to let us take it. We called the cops and he told the police he's legally allowed to charge up to 10% more of what we already paid. We paid $950 in June for a brand new ECM! He tried to pull a bait and switch! Lindsay the girl who answers the phone said they were ordering us a brand new ECM, instead they tried to send my broken ECM out to have it refurbished, when they realized they couldn't do that that's when they purchased the new ECM and tried to make us pay the difference when we already paid for a brand new ECM in June!!! These people are crooks, thieves and I have no idea how they're still in business, but I am launching a full investigation with the State Corporation Commission. As far as the other reviews go, every time they get a bad review Michael and Lindsay write their own 5 star reviews. Its really pathetic!! Michael threatened my husband and kicked him off of his property because my husband asked for an itemized receipt with our signatures on it, but the owner Michael Fall refused to give him anything. He even refused to give it to the police officer. He lied to the officer and said he gave an itemized receipt to my father, then he told my father he gave an itemized receipt to my husband. The cop was a witness that he didn't give my husband a receipt showing any of the work he claims to have done. Or that he even purchased a new ECM. When I went back the next day to pay the $100 he claimed we owed, he raised the price to $160 claiming tax!!! Mind you he told the police officer the day prior that he was only allowed to charge 10% of the $940.86 which is only $94.08 and with 6% tax its $99.72. I wanted to get my car before he did any more damage to it, but he refused payment and still refused to give me my car so I called the police again and he told them I threatened him bc I filed those complaints with the State Corporation Commission, Attorney's General Office, called all of the news and radio stations and left bad reviews on his business, alerting other consumers to his illegal operations and immoral and unethical practices. The cops said he's not allowed to refuse payment and keep my car so he said he'd only take cash bc I threatened to cancel my payment which isn't true! If I was going to cancel my payment from June I would have done it already. Anyway, I paid and got my car back. But I still wanted an itemized receipt and the police officer made him give me one. Its all made up prices and part #'s anyway bc the part he has listed for the ECM isn't even in the Bosche parts catalog. Its been such a nightmare. Don't go to him!! Go to someone else!!

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