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Ms Perfection

Address
6371 Center Dr # 204 Norfolk VA 23502
Phone
(757) 353-3872
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Average Rating
2
Total Reviews
(4)
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Fax
(757) 761-6382

Business Hours

Weekly

Payment Methods

  • Check

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Information about this business (2)

Ms. Perfection Cleaning Service performs one-time, weekly, bi-weekly and monthly cleaning of commercial and residential properties. We serve customers throughout Norfolk, VA and the surrounding areas.127340ATTR:COMMERCIALRESIDENTIALWINDOW CLEANING

"THE NAME SAYS IT ALL"

Open 8:00am - 6:00pm Monday Thru Saturday. Sunday's by appointment only.

Ms. Perfection Cleaning Service is a family-owned business founded by Ms. Perfection herself, Brenda Vaughan, in 2004. She strives for perfection and guarantees satisfaction with employees who understand that she is loyal to her business. Ms. Perfection offers the best quality service for...

Reviews of this business (4)

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YellowBot member reviews (3)

Reviewed Business
Ms Perfection
Reviewer Name
SAWasher
Review Date
January 21, 2016
Average Rating
5

Angels!

Has been cleaning my house routinely for more than one year. The owner is flexible, kind, honest, pleasant and extremely professional. She takes great pride in her business and demonstrates it by the final product. She has always stayed in contact with me and let me know what time they would be at my home. She has gone above and beyond working around my difficult schedule. And she has truly helped me get my house back into a comfortable home with her professional house cleaning services. She started at my house after three years of cleaning neglect while caring for my terminally ill husband. I was embarrassed to have anyone come into my home to help but neither she nor her staff ever made me feel uncomfortable. And now I am comfortable and proud of my house. Thank you Brenda and staff! I recommend Ms Perfection without hesitation!

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Reviewed Business
Ms Perfection
Reviewer Name
rogersca700
Review Date
March 26, 2012
Average Rating
1

Ineffective and Unreliable! Don't Waste Your Money!

Cleaners from "Ms. Perfection" were scheduled to show up at 8:00 am. I called to confirm the previous day as well. At 8:15am, I called to ask where they were. The Manager told me, "They are supposed to show up between 8:00-8:30am," which is not what she told me last week when I scheduled. At 8:45am, I called back as the cleaners had still not arrived. The Manager said she had called them and that they are running late. Why am I, the customer, having to call her to ask where her people are? Shouldn't it be the other way around?

At 9:15am (one hour and 15 minutes later), they finally show up at the house except I'm already out the door and running late for work. The cleaners told me that they weren't even scheduled to clean my house today and that they JUST got a phone call from their Manager to be at the house at 0900! Mind you, they just showed up at 9:15am, so they're even late for that "appointment," too!

Unless you constantly call her advertised number, the Manager for "Ms Perfection" rarely will return any phone calls; she only texts. She told me she left a vmail last week to confirm the time for today. I have no voicemail on my phone. When I do finally get her on the phone, she tells me to text my name, number, and address to her cleaner. What? Why should I have to do that? Do I get paid to manage her employers? I followed up with a phone call and as expected, I received no confirmation from her cleaners.

Apparently, it looks like I just got the run-around as did several other people who wrote reviews on this same company. They advertise "Effective and Reliable Services You Can Trust". More like: "Ineffective and Unreliable Services You CANNOT Trust!" This company advertises on Groupon, Living Social, and Troopswap. Don't be fooled by their advertising.

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Reviewed Business
Ms Perfection
Reviewer Name
Julie
Review Date
July 21, 2011
Average Rating
1

Don't bother

I purchased a groupon for the cleaning service. It wasn't even worth the money I paid for it (which was only HALF of what they usually charge). I called and spoke to a representative who apologized and said they would come back the next day. I never heard from them again. Save yourself the money and stear clear of this company!

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Other reviews from the web (1)

Unreliable & Untrustworthy!

Average Rating
20

Cleaners from "Ms. Perfection" were scheduled to show up at 8:00 am. I called to confirm the previous day as well. At 8:15am, I called to ask where they were. The Manager told me, "They are supposed to show up between 8:00-8:30am," which...

Business description (6) view all

Ms Perfection can be found at Center Dr 6371. The following is offered: House Cleaning. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Norfolk there are 11 other House Cleaning. An overview can be found here.

Ms Perfection's Cleaning Services is a growing commercial and residential cleaning company, servicing customers in the Hampton Roads Area. Ms. Perfection offers skilled and trained professionals offering the following services:

Ms. Perfection Cleaning Service is a family-owned business founded by Ms. Perfection herself, Brenda Vaughan, in 2004.

She strives for perfection and guarantees satisfaction with employees who understand that she is loyal to her business. Ms. Perfection offers the best quality service for residential and commercial clients, so take advantage, she is here for you.

* Take advantage of our new...

'The Name Says It All!' Ms. Perfection Cleaning Service continues to portray an A+ rating from the BBB. We are licensed, bonded, and insured for your protection. Our services are guaranteed!!!! Give us a call today at 757-353-3872 for a free quote and specials, no strings attached.
A member of the Better Business Bureau (BBB) with an A+ rating, Ms. Perfection Cleaning Service provides complete...

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