Status: Closed
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Help us make it rightRecovering from septoplasty, turbinate reduction and uvula reduction. Happy with experience thus far. Dr. Pickens thoroughly explained procedure and has been great.
Dr. Pickens always takes the time to talk to you, explain every procedure and answer all of your questions. He is very thorough and seems to be a compassionate physician. Everything I would want in a doctor.
I was so very impressed with Dr. Pickens diagnostic skills. My quality of life had been suffering from numerous bouts of tonsillitis and multiple prescriptions for antibiotics to no avail.
Dr. Pickens suggested that I have a tonsillectomy.
He realized how concerned and might I add,
"frightened" I was to undergo this type of surgery at the age of 73.
He carefully went over the procedure and...
Q: Did this provider seem irritated to be working with you?
A: Not at all, they were glad to help me with anything I needed
Q: Were the restrooms clean at this provider's office?
A: Yes, I could tell they were cleaned regularly
Q: Did this provider seem up-to-date with the current advancements in their field?
A: Yes, they were informing me of new advancements that were extremely recent
Q:...
Q: Did a staff member acknowledge or greet you when you entered?
A: Yes, I was greeted when I walked in
Q: Were the staff members able to answer your questions?
A: Yes, they were able to answer my questions
Q: Did this provider answer all of your questions?
A: Yes
Q: Was this provider's office too cold?
A: No, it was fine
Q: Did you notice a foul odor when you arrived at this provider's...
John Pickens, MD practices as an ENT in Asheville, NC.John Pickens, MD graduated from E Tn State Univ J H Quillen Coll Of Med, Johnson City Tn 37614.
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