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Mattress Firm

Address
12515 Jefferson Ave Newport News VA 23602
Phone
(757) 872-7340
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Average Rating
5
Total Reviews
(17)
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  1. 1 Star
  2. 2 Stars
  3. 3 Stars
  4. 4 Stars
  5. 5 Stars
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Contact Us

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Toll Free
(877) 384-2903

Business Hours

Status: Closed

Sunday
12:00pm-6:00pm
Monday
10:00am-8:00pm
Tuesday
10:00am-8:00pm
Wednesday
10:00am-8:00pm
Thursday
10:00am-8:00pm
Friday
10:00am-8:00pm
Saturday
10:00am-8:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit

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What the community has to say about Mattress Firm

Information about this business (5)

Mattress Firm has been tirelessly serving the Newport News community since 2011, where we’ve always been all about delivering the best brands, including Beautyrest, Serta Sleepy’s and more at the very best value. We call it being bed obsessed; you can call it unbeatable selection and choice. Mattress Firm carries more mattresses and bed accessories, such as adjustable beds and bed frames—both...

Mattress Firm features more than 55 different mattresses from top manufacturers such as Beautyrest, Serta, Simmons, The Dream Bed and more. We carry specialty mattresses and bedding products incorporating the latest sleep technology, including pressure relieving memory foam mattresses. Enjoy same-day or next-day mattress delivery nationwide and rest assured with our ​120 night sleep happy...

Mattress Firm features more than 55 different mattresses from top manufacturers such as Tempur-Pedic, Sealy, Serta and Simmons. We also carry specialty mattresses and bedding products incorporating the latest sleep technology, including pressure relieving memory foam mattresses. Enjoy same-day or next-day mattress delivery nationwide from any Mattress Firm location.

Reviews of this business (17) view all

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Rating distribution

5 stars
16
4 stars
0
3 stars
0
2 stars
0
1 star
1
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YellowBot member reviews (10) view all

Reviewed Business
Mattress Firm
Reviewer Name
Barry Sims
Review Date
March 15, 2015
Average Rating
5

Shopping for new mattress

Store was very clean,smelled nice with air fresheners just enough to notice, staff was excellent would refer them to anyone who is looking for new mattress

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Reviewed Business
Mattress Firm
Reviewer Name
Lisa Moore
Review Date
March 14, 2015
Average Rating
5

Positive experience

I recently purchased a mattress from this establishment. It wasn't my favourite thing to shop for because of all the preconceived notions that the salespeople hover over you and badger you until you leave the store empty handed and slightly frustrated. However, this was not the case in this store. As soon as I walked through the door, I was greeted by Seana. She was friendly, very knowledgeable about her products and quite content to let me browse around until I found the perfect mattress for me, all by myself. There was no hovering, no badgering, it was great! Any questions I had about any of the mattresses Seana answered them in a very professional manner. She made me feel quite comfortable in my choice of mattress. Seana is definitely the person you want to see if you are looking for a new mattress!

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Reviewed Business
Mattress Firm
Reviewer Name
LadyNavy
Review Date
March 11, 2015
Average Rating
5

I've referred two friends

I enjoy this Mattress Firm a lot, I have consistently referred my friends who have both left with purchases and are happy with their decisions. Seana is a wonderful and intelligent manager and she made the experience wonderful in that we weren't hovered over, we weren't pressured, and we weren't made to feel forced to buy something. I really recommend this place for your mattress needs.

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Reviewed Business
Mattress Firm
Reviewer Name
mssarahe
Review Date
March 11, 2015
Average Rating
5

Made my day!

Three of my friends and I ventured into MattressFirm today to help me find a new mattress since I'm moving to the area. We were greeted by Seana, the store manager, with a big smile. She helped me find exactly what I was looking for, and they had great evening delivery time options. The process was painless, and I walked out with a good price for a nice mattress!

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Other reviews from the web (7) view all

Average Rating
20

went to go look for a mattress but employees never helped us out... one of them was helping out someone which i totally understand, but the other guy had finished up and helped another person who...

Average Rating
100

Wow! Seana was awesome. She was very knowledgeable and had excellent above and beyond service. We just came in to see what was available and then planned to shop around. She mentioned the 100 day guarantee and showed is several mattresses that were in our budget. We decided to buy here because of Seana and her service! I highly recommend.

Average Rating
100

Excellent customer service, no pressure sales, on time & professional delivery, and a great mattress to top it off. I only wish I had more rooms to put more beds in, thanks for the great experience Seana!

Average Rating
100

We visited Mattress Firm because we noticed a sale sign in the window. When we entered the store we were immediately greeted. Seana was a great sales associate. We told her what we were looking for and she helped us find a mattress set to meet our needs. We were able to schedule a quick …

Average Rating
100

I am so excited for my new mattress to be delivered! Seana, the store manager, was amazing! She didn't hesitate to pull out mattresses from up against the wall for me to test out, and she had recommendations for every concern I had. I'd return to this store in a heartbeat, and I'd definitely recommend it to anyone.

Business description (3)

Mattress Firm features more than 55 different mattresses from top manufacturers such as Beautyrest, Serta, Simmons, The Dream Bed and more. We carry specialty mattresses and bedding products incorporating the latest sleep technology, including pressure relieving memory foam mattresses. Enjoy same-day or next-day mattress delivery nationwide and rest assured with our 120 night sleep happy...

Mattress Firm is a different kind of mattress store; focused on a unique shopping experience with a large selection of quality brand name mattresses, beds and bedding products, combined with competitive pricing and knowledgeable trained sales associates.

Mattress Firm Jefferson in Newport News, Virginia is set out to be a different kind of mattress store, focused on a unique shopping experience for the customer with a large selection of quality brand name mattresses, beds and bedding products, combined with competitive pricing and knowledgeable, well trained sales associates. We also continuously offer a variety of mattress sales and discounts...

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