Status: Closed
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Help us make it rightUnbelievably terrible customer service and outrageous prices. They are rude, unapologetic, uninterested in hearing your concerns...not to mention there are endless problems they cannot seem to detect or fix with my HVAC unit.
Owner knows exactly what to say to get you to buy. Used them three times and was sorely disappointed in their ability to stand behind their work and build a relationship for the future. They installed a ""commercial grade"" toilet for me because I did not want any future issues. I now have a toilet that will not stop running unless another water source is turned on. When I contacted them I was told it would be $110 fee to diagnose. I thought they would offer to come by and look at it and only charge me if it was somehow on my end. In all fairness, it was 10 months ago, but I don't...
Refused to fix problem..ac did not cool...charged $625 to fix....did not fix...employee came out and offered to fix on his own time for half price...did not fix...called president....he refused to help us further...refused to come out to see what was really wrong...a corrupt president and supporting a corrupt employee. Anothe company (modlothian ac) came out and correctly diagnosed our problem....
Sales & Service, Over 100 Years In Heating & Cooling Business, Independent Customer Care Dealers, American Standard Heat Pumps, American Standard Central Air Conditioning & Heating
Since 2004 the company has been providing Mechanical Contractor.
Marshall Mechanical, LLC provides Engineers services in Richmond. Call them at 804-323-0189 for more details.
Residential and Commercial Heating Air Conditioning and Plumbing company.
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