Status: Closed
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Help us make it rightCustomer Service is worse than your thoughts. I wasted 4 weeks with owner and he has been misleading me with different dates for delivery and prices. Horrible service. You have to follow up on every item and his attitude is like he is giving you something for free. PATHETIC !!!!! I ended up cancelling my order. Wish i had read these reviews before and stayed away from this place !!
Prior review has to be by a competitor. The prices are unbeatable, they have me a discount when I came in the store. I didn't realize it was an online service. So view furniture elsewhere then buy here. It is family owned & operated. Victor...
When we purchased a new home we needed tons of new furniture. The prices at Lucy Furniture seemed lower and I figured I'd use them. I had bought a bed from them last year and it took forever to get and was the WRONG one when I finally got it. But, being the optimist I am, I figured it was a one time mistake on their part. But I gave them another shot and the word nightmare hardly does justice...
I searched on-line and no prices compared to what Lucy's offered for the same item. I saved hundreds of dollars! I have to admit that this made me weary initially and wondered that there was a reason for that. I really wanted to purchase a higher quality leather sofa and love seat. They sold one of the well known brands that would be considered "higher quality" and were selling the model I...
DON'T BE FOOLED BY DISCOUNT PRICES. From the moment you pull up and walk in, you'll know what I mean. The place of "business" is disgustingly dirty, the man walks around with no shoes on and his nasty feet showing (really?) and customer service is NOT in their vocabulary. I ordered a full size box springs from them (thankfully I saw enough to only order this item, as I was ordering much more...
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