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Larry's Appliance Inc

Address
Williamsburg VA 23185
Phone
(757) 871-3237
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Average Rating
3
Total Reviews
(6)
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  1. 1 Star
  2. 2 Stars
  3. 3 Stars
  4. 4 Stars
  5. 5 Stars
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Contact Us

Fax
(757) 898-2918

Business Hours

Status: Closed

Sunday
Closed
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
Closed

Payment Methods

  • Visa
  • MasterCard

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What the community has to say about Larry's Appliance Inc

Information about this business (2)

Larry’s Appliance is a local family-owned appliance service company serving customers throughout the Williamsburg, Virginia, area. Our knowledgeable and experienced technicians are trained on all appliance brands and are dedicated to prompt and professional service for every client. They are committed to diagnostic testing and troubleshooting on a variety of brands and models. Larry’s Appliance...

Larry’s Appliance is a family-owned appliance service company serving customers throughout the Yorktown, Virginia, area. Our knowledgeable and experienced technicians are trained on all appliance brands and are dedicated to prompt and professional service for every client. They are committed to diagnostic testing and troubleshooting on a variety of brands and models. Larry’s Appliance is...

Reviews of this business (6) view all

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Overall review sentiment

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100%

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rates
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YellowBot member reviews (2)

Reviewed Business
Larry's Appliance Inc
Reviewer Name
Lynn Hosegood
Review Date
November 06, 2019
Average Rating
1

No idea about customer service

This person was sent by Home Warranty Service. Spent most of his time reading a manual. Ignored all questions, said he had run out of time, left us with a leaking disposal and wanted $295. Gave him 95 and asked him to leave - 4 times and he ignored me until I called the police. Beware of them and the Warranty Service

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Reviewed Business
Larry's Appliance Inc
Reviewer Name
jzl89
Review Date
August 31, 2016
Average Rating
1

Miserable business in every sense of the word

This business is apparently run by some guy named Jason and his mother who are two of the most unreasonable people I have ever dealt with. I ordered a fridge part from them and the part was late so I asked when it would arrive, the customer service lady told me "she is neither UPS or Postal Service", and started yelling at me basically for asking about the part. Not wanting to write them a blank check on the time frame considering I need my fridge, I asked for what the cancellation policy was and the woman immediately cancelled my order without my confirmation and charged me an extremely unreasonable restocking fee. She then hung up on me and when I called back a few seconds later her son told me it was already cancelled and since I'm no longer their customer they don't have to talk to me and hung up the phone. It was pretty clear the part was never going to be in on time or near on time, so they just took my restocking fee and ran with it, what a miserable company. Now I'm wondering if they will even refund me the rest of the order, avoid like the plague.

UPDATE: It has been well over a week since the unprompted cancellation and the refund (less absurd restocking fees) never arrived in the mail. Running into these people honestly feels exactly like stepping on dog excrement... hard to blame the dog for not knowing societal rules. Avoid dealing with them unless you find rationality in expecting our canine friends to stand up and politely shake your hand instead of chasing its own tail.

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Other reviews from the web (4)

Average Rating
100

Great service fair prices

Average Rating
40

Next day service but charged $220 for a $20 part (RCO410) and 25 minutes of work. Only reason they get 2 stars and not one is the next day service.

Average Rating
100

Fast response, great service (on a Saturday), fair pricing

Average Rating
100

Great business with great rates Sheila and Jason are both very nice people I highly recommend them!!

Business description (8) view all

Payment Options: Visa, Master Card, American Express, Discover, Personal Checks

Larry’s Appliance is a local family-owned appliance service company serving customers throughout the Williamsburg, Virginia, area. Our knowledgeable and experienced technicians are trained on all appliance brands and are dedicated to prompt and professional service for every client. They are committed to diagnostic testing and troubleshooting on a variety of brands and models.
Larry’s Appliance...

Since 1985, Larrys Appliance has been providing Retail - Electric Household Appliances from Yorktown. Larrys Appliance is incorporated in Virginia. Larrys Appliance has estimated annual revenues of $182,000.00 and also employs an estimated 2 employees.

Larry's Appliances can be found at Oriana Rd 1405. The following is offered: Air Conditioning. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Newport News there are 49 other Air Conditioning. An overview can be found here.

Family business, est. 1985, service is payable by credit cards, cash, or check. Work on all major household appliances, washers, dryers, freezers, refrigerators, stoves ect. All makes and models

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