Status: Closed
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Help us make it rightAt Kool Automotive our customers are the most important visitors on our premises. They are not dedendent on us - we are dependent on them. They are not an interruption of our work - they are the purpose for it. They are not outsiders in our business - they are a part of it. We are not doing them a favor by serving them - they are doing us a favor by giving us the opportunity to do so. Kool...
I took my vehicle to Kool Automotive to be repaired after being rear-ended. It was assessed as needing the bumper replaced. After I was notified that the repair was complete I went to the auto...
This place is horrible.... Which is an understatement. I took my car in at 9am on a weekday and i called twice to check up on it and it still wasn't even looked at until 230pm when i was coming to pick it up at 330pm. When i got their noithing was fixed. I was having trouble with my running boards on my navigator coming in and out at the wrong times. I personally shut them off. However when i returned they just switched them back on. When i opened the door they were doing the same thing as when i dropped it off. However, the manager assured me when he parked it , it was working...
We have purchased 3 vehicles from this dealership and like the service we get. They are not pushy at always willing to negotiate. Management has always been available if they are needed. We like that it is a family owned business and they…
Since 1984 the company has been providing Retail - Automobiles, New And Used.
Kool Automotive is located at 1313 High St., Portsmouth, VA. This business specializes in Used Car Dealers, Truck Dealers and Auto Repairs.
At Kool Automotive our customers are the most important visitors on our premises. They are not dedendent on us - we are dependent on them. They are not an interruption of our work - they are the purpose for it. They are not outsiders in our business - they are a part of it. We are not doing them a favor by serving them - they are doing us a favor by giving us the opportunity to do so. Kool...
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