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JES Foundation Repair, Basement Waterproofing, & Crawl Space Repair

Address
569 Central Dr Ste 200 Virginia Beach VA 23454
Phone
(866) 370-4816
jeswork.com
Average Rating
4
Total Reviews
(42)
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Known Best For Being Better

Your trusted, local foundation repair, crawl space repair and basement waterproofing contractor, serving VA, DC, MD and N.E. NC. With Professional Engineers on staff, free inspections and estimates, and over 20,000 residential and commercial properties repaired since 1993, JES is "Known Best For Being Better" for a reason. You get the quote and proposal at the inspection: At the end of the inspection you'll have the estimate and proposal in hand – if your home needs repairs. It's important that you have the estimate in hand so that you can make an educated decision. You don't want to waste your time tracking down a contractor so you can get an estimate and proposal. We respect your time and don't want to waste it, so if your home needs repairs, we'll always provide you with the information you need. Your opinion matters! After your inspection we'll contact you to ask for your feedback. We want to make sure that you received the best service. And if you're not happy with the inspector, we want to know! This helps us improve our service and give you a better experience. We have several financing options: While repairing your foundation, basement or crawl space isn't fun, it's necessary. We'll work with you to create an economical option that works within your budget.

What the community has to say about JES Foundation Repair, Basement Waterproofing, & Crawl Space Repair

Information about this business (4)

Your trusted, local foundation repair, crawl space repair and basement waterproofing contractor, serving VA, DC, MD and N.E. NC. With Professional Engineers on staff, free inspections and estimates, and over 20,000 residential and commercial properties repaired since 1993, JES is "Known Best For Being Better" for a reason.

There's a good reason why we're known best for being better. And it...

Community Involvement

Recently JES was recognized in an issue of Inside Business for its involvement in a recent ABC TV’s Extreme Makeover; Home Edition, where several managers volunteered to help provide services to a family in Hurricane-devastated New Orleans. JES staff members are also serving on boards or volunteer for fund raiser for the EVMS Strelitz Diabetes Center, the Juvenile...

JES Foundation Repair was founded in 1993 by Professional Engineer, Jesse Waltz. JES proudly serves Virginia, Maryland, Washington DC, and North Carolina. We are the Mid-Atlantic’s leader in foundation repair, basement waterproofing, and crawl space moisture control. JES is a proud member of the basement systems network of over 300 dealers across the US, Canada, and the UK.

Reviews of this business (42) view all

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Overall review sentiment

Score
35%

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Overall review sentiment

Score
35%

Rating distribution

5 stars
27
4 stars
1
3 stars
2
2 stars
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1 star
11
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Find.HamptonRoads.com member reviews (5) view all

Find.HamptonRoads.com User
Reviewed Business
JES Foundation Repair, Basement Waterproofing, & Crawl Space Repair
Reviewer Name
Jim Young
Review Date
December 24, 2014
Reviewer Location
Yorktown Virginia
Average Rating
1

Liars and cheats

This company is one of the most deserving of a negative ten stars. They did a good job on getting the mess under my house cleaned up and I was impressed for years. Then the problems started. They had put two pumps and a humidifier under the house, and it worked well for several years. Then last year I noticed that the pump was not pumping any water out the the drain at the street that I had rigged up.

I called them to come check it and hey said everything was workings. Then they checked for the mold smell under the house and found Black mold under the house. They had assured me this would not happen and that the humidity under the house would be OK. Not So. They had charged me $16,000 to do the work, and gave me a life time guarantee. Then they told me they could spray for mold and it would cost me $3,000 more dollars.

After I got off the floor, I called another company to crawl under the house and check it out. Yes the mold was there, but also discovered that they had no GRI installed and they had just jury-rigged the electrical wires under the house, with some orange extension cords. What an idiot I was for trusting them. They had no system set up to tell me if the pumps were working and the dehumidifier. They told me after the inspection which I paid $200 for that one pump was not working so they just unplugged it.

No explanation to fix it or replace it. Then the company I had go under the house, told me that under the bay window, they had not wrapped the house or enclosed with plastic like they said they did. Standing water was still under there. What a smelly mess.

Even though their "inspector" told me everything was OK. What a crock.

Now I have a sign in my yard telling this story. JES did work for me. JES lied to me. JES did not honor contract. I would not hire them again. I will leave it there till they fix this mess.

I could tell you a lot more, but if you are thinking about hiring this company, please do no do it.

My wife is so mad at me, and I deserve it. I have been a state registered contractor since 1971 and have never seen a more disreputable company.

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Find.HamptonRoads.com User
Reviewed Business
JES Foundation Repair, Basement Waterproofing, & Crawl Space Repair
Reviewer Name
collieart
Review Date
January 10, 2013
Reviewer Location
USA
Average Rating
5

quality

Welcome to JES Construction Inc. We are a family owned and operated business dedicated to exceeding our customer's expectations. Give us a call and we will provide you with a reasonable estimate in a timely fashion. We have proudly served most of Virginia and Maryland since 1991. JES Construction means quality! site

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Find.HamptonRoads.com User
Reviewed Business
JES Foundation Repair, Basement Waterproofing, & Crawl Space Repair
Reviewer Name
Sandra Byrum
Review Date
June 22, 2012
Average Rating
2

Poor

It took them over 6 month (past contract date) to complete crawl space enclosure job. Always excuses, poor customer service, said they would call back we'd wait sometimes up to 2 weeks then we would call them. Not until I informed them of the contract promise finish date did they get on the ball and complete the job. Then they tried to charge us 2 twice for one portion of the job. They billed and bugged us for final payment through-out the whole process. Would not recommend to anyone. Seems like all they are concerned with is getting paid. We've kept a detailed log of our contact and calls, who knows what's next.

Business Response

Ms. Byrum, I'm sorry to hear that your experience with us has been less than satisfactory. It's important to JES that we receive all customer feedback so that we can find areas that need to improve and implement the appropriate solutions. Please contact me at your earliest convenience so that we can discuss. Respectfully, Scott Davis | VP 757-558-9909

Owner replied on August 17, 2012

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Find.HamptonRoads.com User
Reviewed Business
JES Foundation Repair, Basement Waterproofing, & Crawl Space Repair
Reviewer Name
Feedback
Review Date
May 24, 2012
Average Rating
1

Forget About You Quickly

Used them several years ago in chesterfield,va. Spent over $20k on foundation piers in shrink swell soil. Got even more cracks after that. JES says too bad, nothing they can do about it without charging me more money!

Business Response

I'm sorry to hear that you've had a less that satisfactory experience with us. We certainly strive to provide the best solutions for your home. Please feel free to call me so that we can discuss further. Respectfully, Scott Davis 757-558-9909

Owner replied on August 17, 2012

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Other reviews from the web (37) view all

Average Rating
20

1 star

Average Rating
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Business description (10) view all

JES Foundation Repair provides Additions and Remodels services in Virginia Beach. Call them at 866-370-4816 for more details.

Jes Basement Systems provides Additions and Remodels services in Virginia Beach. Call them at 800-677-5773 for more details.

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