Status: Opens in 38 minutes
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Help us make it rightI ordered an arrangement with soft, pink orchids and short, broad leafs to compliment. But the arrangement delivered was completely different! Tall bladed leaves and sharp, pointy, orange flowers that look kind of like pincushion protea. Jeff's Flowers said the flowers I ordered were no longer in stock; so they sent a different arrangement in its place. I can't believe they completely changed the order without my permission! If they substituted flowers were similar in color and style I would have been ok with it, but these were totally different. You cannot expect the substituted flowers to go in the same room as the original flowers. These flowers were a big thank you to dear friends and meant for display in their waiting room for show to guests. Now they have a hideous, freaky-looking plant sitting there. I think they should throw it out. The worst part is Jeff's Flowers did not see this as a problem and would do nothing to remedy the situation. I don't really care for a refund. I just want my friends to get the flowers they wanted. I am extremely displeased with the service. Pros: Flowers did get delivered. Cons: They will change your order out from under you. Poor customer service.
I called to have a dozen red roses delivered to a restaurant to make a wedding proposal. The arrangement that was waiting on the table was one of the best arrangements I have ever seen. The staff when I called was professional and helpful. I couldn't have pictured a more perfect effect for the roses that were waiting for us.
Jeff's Flowers of Course is located at 4655 Monticello Ave in Williamsburg, Virginia. I loved using this place. I called them to order some flowers to be delivered in the area. Within minutes my order was completed. Since I had never used ...
Jeff's Flowers is a fabulous florist. The arrangements I have received from him have always been unique; they are more than a few roses in a vase. The flowers are fresh and long lasting. They are super easy to work with a budget and make...
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