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Jeff's Flowers of Course

Address
4 Coliseum Xing Hampton VA 23666
Phone
(757) 827-6900
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Average Rating
2.5
Total Reviews
(9)
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Overall review sentiment

Score
42%

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Overall review sentiment

Score
42%

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Find.HamptonRoads.com member reviews (1)

Find.HamptonRoads.com User
Reviewed Business
Jeff's Flowers of Course
Reviewer Name
cfjohnson5
Review Date
April 16, 2012
Average Rating
2

Avoid Jeff's Flowers

I ordered an arrangement with soft, pink orchids and short, broad leafs to compliment. But the arrangement delivered was completely different! Tall bladed leaves and sharp, pointy, orange flowers that look kind of like pincushion protea. Jeff's Flowers said the flowers I ordered were no longer in stock; so they sent a different arrangement in its place. I can't believe they completely changed the order without my permission! If they substituted flowers were similar in color and style I would have been ok with it, but these were totally different. You cannot expect the substituted flowers to go in the same room as the original flowers. These flowers were a big thank you to dear friends and meant for display in their waiting room for show to guests. Now they have a hideous, freaky-looking plant sitting there. I think they should throw it out. The worst part is Jeff's Flowers did not see this as a problem and would do nothing to remedy the situation. I don't really care for a refund. I just want my friends to get the flowers they wanted. I am extremely displeased with the service. Pros: Flowers did get delivered. Cons: They will change your order out from under you. Poor customer service.

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Other reviews from the web (8) view all

Avoid Jeff's Flowers.

Average Rating
40

I ordered an arrangement with soft, pink orchids and short, broad leafs to compliment. But the arrangement delivered was completely different! Tall bladed leaves and sharp, pointy, orange flowers that look kind of like pincushion protea. Jeff's Flowers said the flowers I ordered were no longer in stock; so they sent a different arrangement in its place. I can't believe they completely changed the order without my permission! If they substituted flowers were similar in color and style I would have been ok with it, but these were totally different. You cannot expect the substituted flowers to...

Unreliable

Average Rating
20

Unfortunately, I did not have a good experience ordering from Jeff's Flowers, Of Course. They did not deliver a plant on time for a funeral and while they were quick with the excuses (and a couple of untruths), they never once bothered to apologize for their mistake. Furthermore, they expected the grieving family to go to the funeral home and pick up the plant that they delivered a day late. Simply unacceptable in my book. I would NOT recommend using this florist.

Cons

- Unreliable

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