they do good work
I had a wonderful experience with them, can't even compare to other services I've tried. They come right on time, both for pickup and delivery, they're extremely courteous, and they did an amazing job with the laundry, which came back really clean and well folded, and I liked the fact that they used a large paper bag for the clean laundry, with my bag (that they picked it up in) folded and wrapped in tissue paper. I really liked it, it's like something I would do, because you don't want your clean laundry back in the bag where the dirty laundry was - it just feels better, even when there's no discernible dirt.