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Help us make it rightTo all my Hampton Roads friends, beware when buying a Montage service agreement for your furniture from Grand Discount Furniture. They advertise it as nation wide until you actually have to use it. I purchased furniture there last year and it needs replace due to the fact the wood dried and cracked. However, I have lef...t the area and Montage cannot order replacement parts because Grand no...
I'd rather give it a minus 1 star. I bought a leather sofa last July. They delivered itand on first inspection seemed ok but on closer look there were staples sticking out all along the edges on each side and their was a little tear close…
The credit dept for Grand Furniture is a joke. A very bad joke. The reps are rude, unprofessional, and utterly incompetent. I called today to ask questions about my account and the rep actually hung up on me simply because she didn't want…
I just want to say that I have had VERY good customer service here at Grand Furniture. My son's room, daughter's room, and dinning room all have furniture from this establishment. We are VERY pleased with the furniture. We will be going…
I just wanted to take moment to say a few words about this establishment. I have NOT purchased anything from them to date, but have been into another, nearby location multiple times, and have experienced nothing but outstanding customer…
Tags
Retail Sales
Retail Sales, Retail Sales, Catnapper Furniture
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