Status: Closed
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Help us make it rightOur Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Computer setup and services, plus home theater, and appliance. Schedule a time to drop-off or pick-up your repair at our website.
Go Ahead. Use Us.
We know technology. From any make and model PC to home theaters, cameras, car technology and more, we can fix it - no matter where you bought it. We're here day and night, serving and protecting you by phone, in-store or on site. We're Agents for a reason and we have the highwaters to prove it. Our Guarantee We want to delight and surprise our customers, in a good way. So if...
In Short
The Best Buy-based Geek Squad's expertise is wide-ranging: Trained representatives can handle everything from setting up a new sysem, installing software or creating a wireless...
Poor customer service especially connecting to Geek Squad via the phone. My wait time was at least 20 minutes. Customer Service did not hel...
Front end manager is rude and stole my $25 gift card. I came to buy iTunes gift card with the promotion they currently have Buy $25 iTunes c...
The only way I got anything done was to talk to Edward at the Falls Church location (Seven Corners area).?? I ordered a dishwasher over a mo...
The only way I got anything done was to talk to Edward at the Falls Church location (Seven Corners area).A?A?A?A I ordered a dishwasher over a month ago and it is still not delivered.A?A?A?A The store kept...
I purchased my computer from Best buy 2 years ago and the salesman convinced to buy the 2 year extended warranty for another $200. When I to...
Computer setup and services, plus home theater, and appliance. Schedule a time to drop-off or pick-up your repair at our website.
Geek Squad is the IT support service provided by Best Buy. The self-dubbed "computer support task force" does repair and service. Customers can bring in their computer or the Geek Squad can do a house call. For emergency situations, 24-hour telephone support is offered.
Sorry Mac-ophiles, the Geek Squad only serves PCs.
All tasks prepriced at a flat rate--no by-the-hour billing or nasty surprises when it's time to pay.
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