Fontaine Log Cabin Rentals

what a nightmare

Average Rating

20

I have never been treated so poorly by an establishment in my life. A reservation was made over the phone 4 hrs pryer to ariving. After ariving at the cabin, we walked in and found it to be full of bugs, only one bedroom for 4 people, and the phone was ringing. We told them we wanted 2 bedrooms but they never asked how many people we had. We answered the phone and they told us we had to...

Posted by Brad on December 11, 2011. Brought to you by yahootravel.

Company closed and owner(s) under investigation

Average Rating

20

I would give them a Zero-star rating at this point if I could.
Beware. This company has closed it's door abruptly supposed due to health issues. While it is assumed some renters may have been contacted by the owners (Libby and Robert Vick) for alternate arrangements, it would appear that most have no insight as to what is going on with the owners, the business, or the renters' deposits, etc.
As...

Posted by A Yahoo Contributor on July 12, 2010. Brought to you by yahootravel.

THIS COMPANY IS CLOSED

Average Rating

20

This company closed the doors June 16, 2010 with no notification to people who rented their cabins and sent Fontaine deposit money. The cabin owners found out in a letter 3 days later. They will not respond to emails, answer the phone or return phone messages. Many people have lost their deposit money. Be glad if you are not one of them.

Posted by Bebe on July 02, 2010. Brought to you by yahootravel.

Dirty and Poor Customer Care

Average Rating

20

Very nice cabin, too bad they did not clean the bathroom or floors!! Cigarette butts were left on balcony, lots of them!! Was told a cleaning lady would be up, but they never called us back. When we did call they stated they decided they weren't coming up. We will never stay there again and would not recomend it to anyone!

Posted by A Yahoo Contributor on June 18, 2010. Brought to you by yahootravel.

Fontaine Log Cabin Rentals was founded in 1996, and is located at 4301 E Parkway 321 in Gatlinburg. It employs 13 employees and is generating approximately $390,000.00 in annual revenue.

Posted on April 29, 2016. Brought to you by dandb.

Fontaine Log Cabin Rentals is located at 4301 E Parkway, Gatlinburg, TN. This business specializes in Hotels & Motels.

Posted on April 01, 2015. Brought to you by merchantcircle.