Floor & Decor

Average Rating

20

Terrible return policy. We had a wood flooring project, and in the middle of it, we discovered several boxes were damaged from the straps used to hold them to the pallets in the store. The store...

Posted by Alison H. on October 13, 2018. Brought to you by yahoolocal.

Average Rating

100

I've been in 3 different stores (2 in NJ) but I'm giving this store 5 stars because of the exceptional customer service I received from Terry. We were immediately greeted, he was patient,...

Posted by Kim M. on July 21, 2018. Brought to you by yahoolocal.

Average Rating

100

We were at the store for more than two hours trying to figure out how to design our master bathroom. Tony was helping us and he was so kind and had so many wonderful ideas. We never felt rushed and he always had a positive attitude. Because of Tony, we will make this our permanent store for all our floor …

Posted by Kimberly D. from Yelp on October 01, 2016. Brought to you by binglocal.

Average Rating

100

I had a wonderful experience with Floor and Decor. I just wanted to express my appreciation and gratitude for the excellent customer service I recently received from Lionel Squires. His efforts and skills were Stellar! His willingness to spend extra time with me, set a very positive example of excellent team work. …

Posted by DonnaMarie N. from Yelp on September 28, 2016. Brought to you by binglocal.

Average Rating

20

Went in looking for things to remodel my bathroom. Asked for help from 3 people and they couldn't help at all. Found out they had a designer so I called and scheduled an appointment for a week later. I showed up for my scheduled appointment on time. The designer started with the next customer that was scheduled for 45 minutes later and did not help me and wanted me to wait around. What's the...

Posted by DeAnna Grant on June 12, 2016. Brought to you by facebook.

Floor & Decor is a hard surface flooring store with an incredible selection and everyday low prices. You will find a wide range of quality, in-stock flooring, and installation products to fit any of your project needs. Beautiful tile, gorgeous wood, and elegant stone are among the amazing products available. We buy direct from the source worldwide, which means you’ll get exactly what you need at everyday low prices. We offer free design services, and for professionals, we have a dedicated PRO services team.

Posted on January 06, 2024.