Empire Today

I was originally impressed with Empire, and their reputation is still intact with me.  The issue we had was simply a mistake by the salesperson, and Empire made right on their mistake. They refunded my credit card payment and allowed for the carpet to be set up on no interest financing as was originally agreed. I am happy with their customer service and the outcome.

Posted by chrisroe77 on December 05, 2013. Brought to you by ripoffreport.

I was contacted by an Empire Associate and told that my original credit application is being sent to the corporate office, and that the charge on my credit card (in full) will not be processed. I will update this a final time once payment does NOT post to my credit card and the 12 month financing is in place.

Posted by chrisroe77 on October 29, 2013. Brought to you by ripoffreport.

Chris, thank you for bringing this issue to our attention. It’s great that your installation went well, but we always want our customers to be satisfied with all aspects of their experience. We regret any confusion that occurred regarding the financing of your order, and we will be following up with you shortly to discuss the situation in more detail. You can also reach us at 888-588-2315 x3555...

Posted by Business Response on October 28, 2013. Brought to you by ripoffreport.

I had an Empire salesman come out and give a free quote. I felt a bit pressured to sign an installation agreement, but the guy wasn't overbearing. He gave a clear document noting my right to cancel the install for no payments or penalties. The pricing was also based on square footage and included everything (materials, installation, removal of old carpet, taxes, etc.). I signed up for 12 mo....

Posted by Chris on October 28, 2013. Brought to you by ripoffreport.

THE BETTER BUSINESS BUREAU IS A JOKE

I am a 36 year veteran of the floor covering industry. There are a lot of slimy companies in my market place, Dallas Tx, that have as many as 30 complaints on record. These companies all have satisfactory records with the BBB because they answer the initial BBB letter. When I owned my own floor covering business in San Diego some years ago, the local BBB representative attempted to sign me...

Posted by Michael on June 25, 2009. Brought to you by ripoffreport.

Empire Today® also commonly known as Empire Carpet® and Empire Flooring® and for its famous 800-588-2300® jingle, has been a leading provider of installed home improvements and home furnishings for more than 60 years. Empire® serves residential and business customers with a wide selection of quality, name-brand products including carpet, hardwood flooring, laminate flooring, tile, vinyl flooring, and blinds and shades. Empire’s customers enjoy shop-at-home convenience, next-day professional installation on many products, great prices, and world-class service in about 75 of the largest metropolitan areas in the United States. With more than 3 million satisfied customers, Empire is dedicated to being the easiest way to get new floors.

Posted on June 16, 2023.

Since 2007, Empire Today has been providing Wholesale - Carpets from Nashville.

Posted on November 08, 2015. Brought to you by dandb.

Empire Today® has been a provider of installed home improvement and home furnishings for over 50 years. Additional contact name - Bridget Moscatello, Vice President-Customer Operations. Additional DBA - Empire Today LLC.

Posted on January 09, 2015. Brought to you by angieslist.

Licensure information available at www.empiretoday.com. Empire Today® is a leading provider of carpet, laminate and hardwood flooring, tile, and window treatments for the Nashville Tennessee area.

Posted on August 25, 2014. Brought to you by yellowise.

Empire Today® has been a leading provider of installed home furnishings for over 50-years. Offering carpet, laminate, ceramic, hardwood & vinyl flooring products and window treatments.

Posted on September 03, 2011. Brought to you by discoverourtown.