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ZERO STARS!!!!! THEY TOOK COINS FROM MY CHILDREN!!!! I had coins given to my children from my father stored in the attic near my A/C unit which are now gone. This company was THE ONLY ones up there. Easy to see why these thieves are out of business. BEWARE OF BRIAN DUVAL and anything he does!!!!!!!!
becarful. this company is trying to hid there bad reputation by changing there name to Pro Green Mech. and Contracting. same sorry owners same sorry tech staff. BEWARE
They were the only guys that could come out on such short notice...guess that was because all the smart people checked the reviews and bypassed these guys. Total waste of $410.00.
$85.00 to "diagnose" the system. Only hooked up gauge to discover the obvious, the system needed R22. No inspection of core, no inspection of other parts of unit, no maintenance...nothing else.
Technician advised it needed 5lbs of R22. My unit only holds 5lbs??? Apparently, even though its blowing cool air, it was empty.
Offered "EZ Seal" leak fix. They are charging
$165 for a 12oz can of EZ Seal!!! That's almost $14/oz!
Asked how much to do a leak test on the unit?
$275!!! Totally outrageous prices.
Do yourself a favor, go to the more reputable companies, this one is a TOTAL RIP OFF!!!
If I could give 0 stars, I would. They were called because my heater was no longer working. Whenever I asked the technician a question about what was wrong or what he was doing, he seemed to go around my question, not giving a clear answer. He claims to have replaced a pump, saying it was bad and that everything was good to go. The next day, I had the same problem. My landlord called another company. They spotted the problem right away, a bad pump (go figure). Duval stated that because I had the thermostat on "On" instead of "Auto", I burned it out. Why is that option on a thermostat if it cannot be used? Anyhow, I told the new technician how the previous technician said it was my fault for using that setting for a brief period of time. Here's the funny part: Before I even mentioned the other company's name, he flat out said, "That sounds like something Duval would say." I said, "OMG, Duval was indeed the one who said it." He then pulled out the "new" part that Duval replaced and showed it to me, placing a brand new one beside it. Duval either never replaced it or put in another burned out pump. As with the other reviews, you'd be wasting your time and money on Duval. They are so lame, cheap, and lazy (which I was told by other companies) and they were right!
Out of Business........
Filing bankruptcy. would not use
One of the worst experiences I have ever had. I had them come out to fix a problem from another ac company. When they came out they fixed that problem, but said something else was broken and went ahead and replaced it. Two weeks later that part burned out. The guy that came out to look at things told me that he could not fix it. And this did not seem like an issue to them even when it was...
My elderly aunt and uncle have been without heat since Jan 1st. This company has given them the run around about getting it fixed. First it was a part that needed to be ordered, then the tech that came out couldn't do the job and now the person that can do the job is on vacation. The lady told my uncle that there were other customers who had priorty over them. Really?! Other customers have been...
Horrible horrible horrible that's all I can say. Will never let these people on my property again. Read reviews on other sites and they were all bad but they are who my home warranty has. I had another problem and they assigned me these guys I told them hell no don't send these guys again. They thankfully gave me someone else. I now have Knicks and scratches in my wall from them because they...
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