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Help us make it rightGreat company to do business with. Dixie D. had a great selection to choose from and a knowlegeable staff!!!!!!!!!!!!!!!!!!!!!!!
I was very pleased with the work performed by Dixie D. Floor-coverings. The salesperson was very knowledgeable and friendly . They called the day before to let me know my installer name and about what time he would be there. The installer arrived when they said he would and installed my carpet job,even moved some furniture that I thought I would have moved. I will be using them again!!!!!!!!!!!!!!!!!!!!!!!
Oh I also forgot they even bound a scrap piece of carpet I had left over free..
Pros
+ management
This company is a total joke and its not a funny one. They don't come when they say they will. They try to charge their installers for repairs or customer complaints so the installers only want to do the bare minimum and get out of your home so that they can afford to work for this company. The owner Dave came to do our quote and promised to fix sqeeky floor board as part of the pre install but never did. They ruined two external doors by cutting them down so much that I could put my hand under the front doors botom. Our back door was not much better. Rather than trim a closet door inside...
This company has predatory practices and is widely known throughout Hampton Roads being dishonest and unethical. Run like a cheesy used car dealership, the owner is a Portsmouth police officer who operates by using his law enforcement and court connections to intimidate his scam victims to avoid legal action.
Even the installation crews don't want to work for this company. BEWARE!!!
Cons
- Dishonest
The company quoted me one price to lure me in and then ""accidentally"" sold me another more expensive carpet. They failed to show up for the installation. The second appointment they showed up hours late causing the job to take an extra day..... But, on the second day they claimed they measured wrong (des[ite me providing an architectural drawing of the home signed by the architech) so I would have to wait another two weeks. They left me to walk on carpet tacks and padding during this time and did not even trim it so I could use my back door. When they finally came back to finish the...
Dixie D Carpet can be found at Poplar Hall Dr 5950. The following is offered: Carpets & Rugs. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Norfolk there are 14 other Carpets & Rugs. An overview can be found here.
Mannington Mills, Harris Tarkett, Adura
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