Color & Sound

Editorial review from Citysearch

The worse service I've ever had with a company. A couple of months after my husband and I purchased our TV, it started having problems. We called the store we bought it at, but because it was too big, it could not be fixed in store and we were set up with Color & Sound. The repairman was scheduled to come out early October. That morning, instead of showing up, he simply called and asked what was going on, like nobody had passed on the information to him. He told me what he thought it probably was and said they would be ordering a part and left it at that. Two weeks later, no updates, phone...

Posted by by ashlyeed at Citysearch on January 12, 2014. Brought to you by Citysearch.

Editorial review from Citysearch

hey i had problems with this so called shop also .they are a rip off .and i also had a few friends who said they did not.fix their item also and yet they paid for it to be fixed . and i find the staff to rude .and think they can talk to you any kind of way ..i would not carry a lite bulb to the jacka$$
place ..i know now to just go to norfolk and put in the shop on that side cause this one will just take your money and not
fix a thing

Posted by by kervinjoelv at Citysearch on June 27, 2013. Brought to you by Citysearch.

Color and Sound Rip Off and Scam! YP.com

I am a former technician that in good conscience, will NOT recommend this company for it quality of services! First off, If a customer brings their unit in for repair, expect a three to four week turn around. Second They repair said units with USED circuit boards, harvested from either customer declined estimates or from Shop Jimmy which sells used parts. Yes you heard me right! If you decline...

Posted by by YP.com user on December 11, 2011. Brought to you by openlist.

worst experience ever...

Average Rating

20

they removed my television from my home%3B never called to inform me what was going on nor brought the tv back. Poor customer service%21

Posted by pjose003 on June 15, 2011. Brought to you by localcom.

How do they keep business

Average Rating

20

I had an issue where my plasma tv lost picture completely, yet I still had sound. I called the manufacturer as the tv was only 6 months old. The manufacturer directed me to Color and Sound to schedule an appointment. I did so for several days later between 9am and 12pm.

At 1pm on the day of the appointment, my wife called me at work stating that they had not arrived. I called Color and Sound and they stated that they were unable to find my home on Mapquest and therefore, did not come. I had some choice words for them, but non-the-less, I rescheduled for several days later.

My wife...

Posted by by bfitzpatrick4 at Citysearch on March 14, 2011. Brought to you by Citysearch.

Camcorders, CD Players, DVDs, HDTV, In Most Cases, LCD, Microwaves, Plasma, Projection TV's, Same Day In-Home Service, Stereos, VCRs

Posted on July 07, 2015. Brought to you by merchantcircle.

Color And Sound Inc is located at 13665 Warwick Blvd in Newport News and has been in the business of Television Repair Shop since 1980.

Posted on May 27, 2015. Brought to you by dandb.