Status: Closed
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Help us make it rightAre zero stars possible? Guess not, but that may be too high...
Used to be a reliable honest company. Oh how things have changed. Was referred word of mouth a few years back for a separate laptop with great results. That was when it was ""Richmond Computer Guy."" Where did he go? What is there now cannot even give a straight answer after a month. Still don't have the computer back and not sure I ever will.
2 things to remember...add a few weeks (months) to the time they say, and NEVER pay upfront! You've been warned!
I hate to discredit any business, but we were not at all happy with the services rendered. Cloud had the computer for almost three weeks and charged the proverbial arm and a leg. When the computer finally was available for pickup it came back almost as a different computer (and not in a good way.)
They removed Microsoft Word and replaced it with another word processing program. Other programs were deleted or rendered unusable and had to be reinstalled or replaced. To try to straighten out what had been ""fixed"" my husband had to purchase an additional registry fix program to try to correct...
I have had multiple issues with our computers and they put us on their cloud service. Anytime we have an issue we smply call them and they remotely fix it. I had never heard of a service like this but it is the best thing ever, it is totally worth it and the staff are always so friendly and professional.
Cloud Managed Services Group (Cloud Computers) offers a wide variety of Managed IT solutions; including maintenance and repair of Desktops and Laptops, data backup solutions, virus removal as well as a 60 day free membership to our Cloud Protection which not only helps you answer questions once you get your newly repaired computer home but we can also remote in to assist you with issues. It is...
Cloud Managed Services Group offers a wide variety of managed IT solutions, including maintenance and repair, data backup, business continuity and disaster recovery planning, as well as a wide variety of cloud-based computing products. It is not limited to the size of a business or even residential computers - Cloud allows any of its members to take advantage of:
* Reduced and stable costs
*...
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