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Help us make it rightThis place is nasty! The bed sheets were obviously not changed when we checked in. There was only one towel in the room. To top it off we found a COCKROACH! When we took it to the front deck they got VERY RUDE with us instead of being apologetic.The customer service at this place is the worst I have ever...
We had little choice but to stay here on Labor Day weekend since we had a dog. The night was young but the castle was rockin with drunks everywhere in the early afternoon. As nightfall came the situation drew worse and was a little scary especially for my wife and pup.
At check in the owner was cooking sausages outside...
when we arrived to Va beach we figurd there would be blocks and blocks of hotels! to our suprise there is a main block of hotels and then only a handful of hotels a block away! we went to about 15 hotels who wanted waaaayyyyy tooooo much money for 4 nights so we saw the castle and decided to try...
they kick out people that pay always ontime to raise the rates and upgrade so they said but still lets the crack dealers stay and deal in the parking lot and out of rooms all night.
my wife and 2 kids stayed in Castle the name I never ever foget.I paid $204 a day to get me and my family sick,
it was dirty and smelling everywhere
the room had alot Raoches, No trash can/no towels no toilet paper either, I never ever coming back even a free stay.
Castle Motel is located at 2700 Pacific Ave, Virginia Beach, VA. This location is in the Northeast Virginia Beach neighborhood. This business specializes in Hotels & Motels.
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