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Cassidy's Plumbing Company

Address
710 Sedgefield Dr Newport News VA 23605
Phone
(757) 873-0331
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Average Rating
4.5
Total Reviews
(53)
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Business Hours

Status: Open

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Payment Methods

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  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit

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What the community has to say about Cassidy's Plumbing Company

Information about this business (2)

Community Involvement

WE SUPPORT THE VA DIAMONDS BASAEBALL TEAM,AMERICAN BREAST CANCER ASS.PLEASE GIVE ALL YOU CAN TO AMERICAS CHILDREN AND HEALTH,AND HELP TO FIGHT DISEASE

How We Got Started

I chose to work in this industry because LOVE THE WORK.

I love working in VIRGINIA because I GREW UP HERE.

We started in this industry in 1993.

We describe our business as Family owned and operated
...

We Treat Your Property Like It's Our Own
Our goal is complete customer satisfaction.We offer a professional repair service. We also do complete kitchen and bath remodeling. No job is too small or large. All work comes with a guarantee.

Areas of Expertise

* Faucets, Fixtures and Pipes - Repair or Replace
* Plumbing for a Home Addition or Remodel - Install
* Shower Install or Replace
* Water...

Reviews of this business (53) view all

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Rating distribution

5 stars
33
4 stars
13
3 stars
2
2 stars
2
1 star
3
No rating
0
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YellowBot member reviews (1)

Reviewed Business
Cassidy's Plumbing Company
Reviewer Name
Jen Webb
Review Date
August 30, 2015
Average Rating
1

Would give them zero stars if possible.

Hired them twice before and they were cheap but every time they left, my sinks would start leaking again after a few days. Last time we hired them (because they were affordable and did a good job on our neighbor's house...so we kept holding out hope...) we called them to find and fix a bathroom leak.

First day they showed up at 8pm and said it was too late in the day to fix the leak. **the leak leaking and making a big puddle in our bathroom floor** They left and LEFT the water leaking.

Second day they didn't show up. We called them and they told us they weren't supposed to come back till the following day. News to us! So leak continued leaking for THREE days while we waited.

They showed up third day and decided nothing in our bathroom was leaking despite big puddle in the center of the floor. We urged them to figure it out so they decided maybe the leak was coming from our refrigerator... some how flowing under the wall and ending up in the bathroom. Made no sense to us. But they pulled our refrigerator away from the wall, realized the water was not coming from there, left fridge pulled away from wall and went back to the bathroom. Figured the leak might be coming from the sink but by then it was so late in the afternoon they couldn't stay to fix it.
They left, we went to push the fridge back into place and found they'd RIPPED OUR BRAND NEW FLOOR.

We called, left message that they'd damaged our floor. No return call. Next day they showed back up. We pointed out the damage to the floor. They denied doing it. Blamed us. They called their boss who told them not to fix or touch anything, to leave immediately. He said he'd be there later in the day to look at damage to floor. They left, water was STILL LEAKING IN OUR FLOOR.

Boss never showed up or called to look at damage. We called A-1 American the next day. They showed up within hours and fixed problem. No leaks in our house now at all.

Been a month and we've never heard from Cassidy's. They don't answer the phone now when we call. Floor is still ripped.

Cassidy's sucks. They do NOT care if they damage your home and they obviously don't care about what kind of work they do once hired. DO NOT HIRE CASSIDY'S!!!!!!!

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Other reviews from the web (52) view all

Average Rating
100

They were very professional And they cleaned there work area up.
Yes I would hire them again.

Average Rating
100

redponded to inquiry quickly, made timely appointment showed up on time, called ahead. Would recommend.

Average Rating
100

Great people. Great guarantee. Quick, professional service.

Average Rating
100

I called Cassidy's about a pipe that was busted. They were out within the hour and had it fixed in no time. They were very professional and I will be calling back whenever I have a plumbing issue. There will not be any other plumbing company for me. Robert and Jay gave outstanding service and they deserve a raise!!!

Average Rating
100

Our 29 year water heater went out. Called them around 3:30 and by 6 pm they had new one installed! Highly recommend this company! The guys were great and service outstanding! Went with a regular water heater and am so happy with the service! Thank you!

Business description (7) view all

Cassidy Plumbing Company, Inc. can be found at Sedgefield Drive 710. The following is offered: Plumbing Contractors, Water Heater Services, Plumbing. The entry is present with us since May 23, 2014. In Newport News there are 13 other Plumbing Contractors. An overview can be found here.

Since 2010 the company has been providing Plumbing Contractors.

Cassidy's Plumbing Company provides Plumbing services in Newport News. Call them at 757-236-3179 for more details.

This is a family ran business, we have 4 full time employees
At this time.customer satisfaction has always been our goal.
We are a buy the book comp.we do no short cutting on any project we do. We are a fully licensed, bonded ,insured comp.
We are registered with dpor,here in the commonwealth.all of our estimates are free to angies list consumers.we do offer senior citizen discounts as well as...

Sewer & Drain Cleaning, Plumbing Repair Specialists, Full Kitchen & Bath Remodeling

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