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Help us make it rightBrandsMart USA was founded in 1977 by Robert Perlman with a single store in Miami, Florida. Since then, the business has expanded to six additional Florida stores stretching from South Miami to West Palm Beach and stores in Stockbridge, Doraville, Kennesaw and Gwinnett County Georgia. There is also a Clearance Center, conveniently located in South Broward County. His son, Michael Perlman,...
Worse customer service ever anywhere!!!!! I bought a kitchen aid (whirlpool) $2,500 refrigerator in november of 2011. It stopped working about a month ago, we immediately called brandsmart for repair as we bought a 60 month warranty. After 15 hours wasted with customer service trying to schedule techs to come out and take a look at the unit, and after 3 techs came out to say that it needed to...
Do not shop here! They have no customer service and after they have your "warranty" money - they forget that you were a customer. Shop anywhere else, even if you pay a few dollars more, it will be worth avoiding the hassle of this company. They outsource their warranty repairs and the warranty group has no communication with the servic department or customer service. It is an obscene mess...
The customer service team finally got it correct. After numerous emails and telephone calls Brandsmart finally arranged with the shipper to pick up the damaged product. Fortunately we were home when the shipper arrived with no advance notice. Customer service needs a serious review as the information provided by the Brandsmart reps varied widely and was often contradictory. It was not...
Dear BrandsMart U.S.A. Valued Customer,
My name is Eydie Bowe, and I am V.P. of Customer Operations for BrandsMart
U.S.A.
Customer Service is our #1 priority.
If you have any problems, questions, and or concerns, please direct these
inquiries to my personal attention.
Here is my direct line 954-797-4030, or nationwide 1-800-432-8579, ext.
4030.
Here is my email address...
Purchased a Bissell 86T3 carpet cleaner and it was received broken on 6/22/12. Contacted Brandsmart within an hour of receipt and was advised they would contact UPS and arrange return shipment. I was to receive instructions by 6/25 for UPS pickup. Called vendor today and was was advised that it is my responsibility to arrange return shipment at my cost even if the product received was...
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Onkyo Video, Monster Video, Mitsubishi Video, Sony, Frigidaire, Dyson
Since 2010 the company has been providing Nondurable Goods, Nec.
BrandsMart USA is one of the leading Consumer Electronics and Appliance Retailer in the Southeast and one of the largest Appliance Retailers in the country. With 11 retail stores in South Florida and the Atlanta area and growing ecommerce presence at BrandsMartUSA.com, BrandsMart USA continues its legacy of offering your favorite brands at low, low prices.
BrandsMart U.S.A. sells your favorite brands at low prices.
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