Boonton Power Equipment INC

Years of bad serivce Kudzu

I have lived in the Boonton / Boonton Twp. area for over 14 years. In all that time they have NEVER been able to help me with a piece of power equipment. I have gone to them for parts to common equipment...

Posted by by BigPizan on June 05, 2011. Brought to you by openlist.

Poor Customer Service

Average Rating

20

i have to agree with Big PoppaKoop. I brought a mover in for Spring servicing and was told ""a week to 10 days"". this past saturday, after 2 weeks, they hadn't even looked at it, and mumbled about how backed up they were. when you come in to buy new equipment, they love you. but for servicing, they really don't seem to care, since they know there aren't many places near-by, and once they have your mover, what are you going to do!

Pros

+ Broad range of products

Cons

- Customer Service needs improvement

Posted by by robertr496 at Citysearch on April 19, 2010. Brought to you by Citysearch.

Strongly Disagree W/ Big Poopa

Average Rating

100

I have to vehemently disagree with the previous reviewer. I've been a customer at Boonton Power for many years. The employees have ALWAYS been cordial and attentive, to the point where I know each of their names and, in some cases, them mine. I've brought my power equipment to Boonton Power ever since I had a poor experience with Power Place (Rockaway). The pricing is fair, the parts are usually in stock or there promptly, and the mechanics' jobs are always done expediently and completely. I'm sure this guy above probably showed up asking for a tune up on a mower in the middle of the...

Posted by by PWC0590 at Citysearch on March 05, 2010. Brought to you by Citysearch.

Poor Business Practice

Average Rating

20

I recently went into Boonton Power to get an estimate on my mower. I had to wait 10 minutes at the counter while 3 employees carried on with other activities ignoring me. After talking to an employee, he told me that I would have to wait 2 WEEKS for just an estimate. I do not recommend this company to anybody and I think they need to work on how they treat there potential customers.

Cons

- Bad Service and Long Wait Times

Posted by by BigPoppaKoop at Citysearch on June 09, 2009. Brought to you by Citysearch.

STIHL - The Number one Selling Brand of Chain Saws Worldwide
STIHL is the trusted name for professionals and homeowners who demand power, dependability and longevity from their outdoor power equipment. For over 80 years, STIHL has led the industry through invention and innovation, developing technology that delivers performance, comfort and higher fuel efficiency. From our legendary chain...

Posted on December 12, 2014. Brought to you by localguides.

Stihl Lawn Maintenance

Posted on May 20, 2014. Brought to you by merchantcircle.