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Best Friends Pet Care Inc

Address
2617 Shady Grove Rd Durham NC 27703
Phone
(919) 596-0235
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Average Rating
4
Total Reviews
(15)
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  4. 4 Stars
  5. 5 Stars
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Contact Us

Email the business

Toll Free
(800) 367-7387
Fax
(919) 596-9400

Business Hours

Status: Closed

Sunday
3:00pm-6:00pm
Monday
8:00am-6:00pm
Tuesday
8:00am-6:00pm
Wednesday
8:00am-6:00pm
Thursday
8:00am-6:00pm
Friday
8:00am-6:00pm
Saturday
8:00am-5:00pm

Additional Info

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What the community has to say about Best Friends Pet Care Inc

Information about this business (5)

Best Friends Pet Hotel is the leader of the pack when it comes to the absolute best care for your dog or cat. We specialize in boarding, grooming, Doggy Day Camp and grooming. We offer a fully customizable boarding stay for dogs, cats and other pets - with either individualized or group play. We also offer Doggy Day camp every day, with full and half-day packages available. We interview every...

170100attr:grooming salonboardingpet kennelspet services

Whether your pet loves group play or prefers individual attention, we'll design a vacation package that's right for him. Canines can enjoy active play with other dogs, or a walk or fitness session with a pet-loving associate, before a nap in all-suite Doggy Village. Felines can relax in multi-story condos in the sanctuary of Kitty City, away from the sight and sound of dogs. Add a bit of extra...

Reviews of this business (15) view all

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Overall review sentiment

Score
90%

Top 3 sentiment words

place
Count
2
Score
100%
feeling
Count
1
Score
100%
ruthie
Count
1
Score
100%

Overall review sentiment

Score
90%

Rating distribution

5 stars
8
4 stars
3
3 stars
0
2 stars
0
1 star
2
No rating
3
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Editorial reviews from the web (1)

Editorial Review

Offers boarding, grooming and training for your pooch, plus extras like cuddle time and ice cream treats.

Other reviews from the web (15) view all

Average Rating
100

Our dog only stays at Best Friends and he'll never stay anywhere else!! Best Friends has the most wonderful staff and takes amazing care of our dog Schroeder when he stays for boarding overnight...

Average Rating
80

Solid place to board your dogs. Enjoy both the indoor / outdoor options as well as group or individual boarding. Staff are friendly but sometimes a bit disorganized. The front office is a little...

Won't bring my dog back there again. I'm not pleased with the service. Extremely over priced. My dog spent 3 days there. Picked him up yesterday and his feet are COVERED in sores. His nails are...

Editorial review from Citysearch

I brought my dog to Best Friends about a month ago, and I wanted to spend some time reflecting before I wrote my review. Overall, I *wanted* to like Best Friends because the staff seemed so nice from my initial contact with them, but the numerous mistakes and the condition of my dog when I picked her up make it difficult for me to consider bringing her back here again.

Our story: We had a family emergency and Best Friends kindly agreed to take my sweet, Jack Russel Terrier on very short notice, which was a major plus! The staff seemed very nice, especially the female manager. She is very...

Horrible Pet Care

Average Rating
20

Horrible. Bad animal care and very poor customer service.

When I picked my little yorkie up she was covered in feces. The associate said ""Well, maybe she ate a bug"". After 5 days of severe diarrhea and plenty of vet bills she finally recovered. I called several times to speak to the manager and was told she has a note on her desk to call me but I never heard from her. Worst experience ever! I would never use this place ever again.

I would not even give this place 1 star but I had to select at least one.

Business description (4)

Best Friends Pet Care can be found at Shady Grove Rd 2617. The following is offered: Pet Supplies. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Durham there are 17 other Pet Supplies. An overview can be found here.

For more than 20 years, Best Friends Pet Care has delivered the very best in pet care, from boarding and day camp to grooming and training.

Whether your pet loves group play or prefers individual attention, we’ll design a vacation package that’s right for him.

Canines can enjoy active play with other dogs, or a walk or fitness session with a pet-loving associate, before a nap in all-suite Doggy Village. Felines can relax in multi-story condos in the sanctuary of Kitty City, away from the sight and sound of dogs.

Add a bit of...

Formerly known as shady grove kennels. Closed on holiday. Check out time is 12:00.
Required vaccinations:
Boarding or grooming dogs:
Dhlpp, rabies, bordetella.
Boarding or grooming cats:
Fvrcp, rabies.

Tips about this business (1)

Save Money

If you have more than one pet you can save 20 percent off boarding rates if they stay in the same suite.

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