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Help us make it rightBeach Ford Collision Repair located at 581 Central Drive in Virginia Beach, VA services vehicles for Alignment Repair, Collision Repair. Call (757) 631-6326 to book an appointment or to hear more about the services of Beach Ford Collision Repair.
Visit the Official Site of Beach Ford Virginia Beach, Selling Ford in Virginia Beach, VA and Serving Virginia Beach, VA. 2717 Virginia Beach Boulevard, Virginia Beach, VA 23452.024660ATTR:TIRESAUTO REPAIR
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Collision & Repair Service
Was rear ended and took my taurus to the collision shop for repairs. 4 weeks later picked it up and the trunk leaked and the car was leaking gas so I took it back. Sloppy work to say the least. Collision stated they would replace the gas tank. 2 weeks later i pick it up and it still is leaking gas. I take it back. 1 week goes by with no word so I call. They had no idea they even had my car. I am assured they will look at it right away. I get a call stating collision will replace the tank with a new one instead of a used one. (gee thanks) I pick the car up and they advise me there is no paperwork for the 3rd repair. (fishy) The car still leaked gas so I took it to Beach Ford Maintance and with in 24 hours they found the problem and fixed it. And guess what....there was a used (not a new) tank on the car. Beach Ford Maintance is wonderful ... the Collision office is terrible.
My car took twice as long as I was originally told. This is understandable because it was only an estimate. But after seeing the work they had done for the time spent on the car was unbelievable. My car sat disassembled for nearly a week. The body work was done on the rear of the car (took 2 days) but the front remained untouched for 2 weeks. The total time spent on the car was over 2 months. When I finally got my car back the bumper did not fit right. They tried to pass it off on me by saying that's how it’s supposed to look. There were scratches in the NEW and OLD paint (scratches were on the roof where no damage was done...) that were not there before going in the shop. The painter missed the entire bottom half of the bumper's clear coat! After some debate a new bumper was ordered, and fit much better. The paint on the second bumper again had scratches and had missing clear coat. After it was repainted everything seemed to be fine with the car. 3 months later I find sensors that were never put back where they were supposed to be. As for the customer service, the manager is rude uncooperative and cussed at me on more than 1 occasion. He went back on what he said multiple times, told me that I lied to him, and talks to me like I am a piece of dirt. The front desk ladies are kind of helpful; they don't really know what’s going on but get enough information to answer your questions. Based on the quality of the body work, paint and customer service I would NEVER recommend anyone to go to this place.
Got an estimate of 14 business days and was told by manager he would keep me updated if anything changed. I called after a week and a half to get an updated and was told that my car was sitting in the garage not being worked on for over a…
Was rear ended and took my taurus to the collision shop for repairs. 4 weeks later picked it up and the trunk leaked and the car was leaking gas so I took it back. Sloppy work to say the least. Collision stated they would replace the…
Dropped my Focus off there on Memorial Day which was convenient since I had the day off. Took 10 days to repair. The front desk help and the person conducting the estimate were professional, friendly and truly interested in ensuring my auto was restored to what it was. When I picked up the car the front desk help was professional and friendly. My car came out great and little things like my fish eye mirror on my new side view mirror being installed and the pinstripe job made me very happy. I highly recommend this business and will go there again (hopefully not to soon). Thanks Beach Ford....
WARNING FOR MUSTANG OWNERS: DO NOT EVER USE THE COLLISION REPAIR HERE!! It's abominable. The bodylines on my car are mismatched now because this repair center is just as greedy as the insurance companies they take money from to do the easiest repair possible, regardless of whether it's the right thing to do or not. Any 2005-2010 model Mustang owner knows the sharp crease and flare of the rear fender is one of the most attractive parts of that car's body and both crease and flare have to be machine-perfect to look right. When mine was rolled flat by a negligent driver, I foolishly assumed...
My car took twice as long as I was originally told. This is understandable because it was only an estimate. But after seeing the work they had done for the time spent on the car was unbelievable. My car sat disassembled for nearly a week. The body work was done on the rear of the car (took 2 days) but the front remained untouched for 2 weeks. The total time spent on the car was over 2 months. When I finally got my car back the bumper did not fit right. They tried to pass it off on me by saying that's how it
Collision & Repair Service, Collision & Repair Service
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