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Alpine Medical & Surgical Supplies

Address
415 State Route 18 South Unit 3, Village Green Shopping Center East Brunswick NJ 08816
Phone
(877) 698-1110
Average Rating
3.5
Total Reviews
(4)
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Contact Us

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Toll Free
(877) 698-1110
Fax
(732) 698-1130

Business Hours

Status: Closed

Sunday
Closed
Monday
9:00am-6:00pm
Tuesday
9:00am-6:00pm
Wednesday
9:00am-6:00pm
Thursday
9:00am-6:00pm
Friday
9:00am-6:00pm
Saturday
9:00am-3:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check

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Help us make it right

Alpine Medical & Surgical Supply understands that post-acute care is part of the process of feeling better again. We accept Medicare, Medicaid, Medicaid Global, Workers Comp, and Private Pay.

What the community has to say about Alpine Medical & Surgical Supplies

Information about this business (2)

Alpine Medical & Surgical Supplies specializes in home health care equipment. We understand that in order to live an independent life, the proper tools are required. At our showroom on Route 18 we have numerous items to ensure a safe and mobile living environment. Alpine not only serves doctors, physical therapist offices, and nursing homes but also takes pride in catering to neighborhood...

At Alpine Medical & Surgery Supplies we truly understand that in order to start feeling better, the proper care and tools are needed. Our company is respon

Reviews of this business (4)

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YellowBot member reviews (1)

Reviewed Business
Alpine Medical & Surgical Supplies
Reviewer Name
njgurl1981
Review Date
March 07, 2015
Average Rating
1

Bad/nasty customer service!

I was sent to this store in need of a brace for tendinitis in my thumb/wrist. There was a young man who helped me (he was friendly). He showed me a brace and had me try it on in the store to make sure it fit. It didn't seem comfortable but he told me this is how the brace should feel on my wrist. I asked him what the return policy was and he told me to come back within 14 days. I told him I would probably be back within the next day or so because the brace was uncomfortable just from wearing it in the store with him. I wore the brace for a total of 10 minutes after that and then decided it was not a good fit once I got home. About 4 days later (after snowstorms stopped me from getting out sooner) I returned to the store and was greeted by an older gentleman. I told him I had a return from earlier in the week and he gave me a very nasty look. He took the brace out of the package and very dramatically threw it into the trash in front of me. He shook his head at me and said "give me your credit card. Why didn't you call me?" I did not understand what he was inferring. I asked him why would I call him to make a return? The young man who rang me up told me I had 14 days to make the return. He never said anything about contacting the store, and he knew that I was leaving with a product that I was unsure about. The older man told me that once it touches the skin it can't be returned. (During this back and forth, he was processing the return) I told him that the young man who helped me, put the brace on my wrist before I ever even said I would purchase it. I told him that the young man told me I had 14 days to make the return and made no mention of contacting the store prior to this. This store needs to work on their attitudes and their "no skin" policy. I was not impressed with how this man treated me, who I can only assume is the owner.

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Other reviews from the web (3)

Honest and great service

Average Rating
100

I can't say enough about these people in terms of service and helpfulness. When we needed help with my wife's aunt who resides in assisted living they helped us with all our supplies. I highly recommend Alpine!!!!!!!!!!!!!!

Professional envrironment

Average Rating
40

You feel welcomed. A lot of help is offered but is not "pushy".

Great Service!

Average Rating
100

I recently needed a new hand controller for my mom's Pride lift chair. Pride Inc. gave me the names of a couple of dealers (many of whom didn't bother to call me back!). I called Alpine, but they didn't have one in stock. They let me borrow a controller until mine came in--this was above and beyond great customer service! I will definitely contact them first for any medical assist products we might need in the future.

Business description (3)

Hospital Equipment & Supplies

Alpine Medical & Surgical Supply is located at 415 Route 18 in East Brunswick and has been in the business of Medical Apparatus And Supplies since 2004.

Alpine Medical & Surgical Supplies can be found at Rt-18 415. The following is offered: Medical Supplies & Equipment. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In East Brunswick there are 7 other Medical Supplies & Equipment. An overview can be found here.

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