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Allergy Ear Nose & Throat Clinic

Address
3000 Horizon Rd Rockwall TX 75032
Phone
(214) 613-3542
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Average Rating
2.5
Total Reviews
(5)
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Fax
(972) 772-4202

Business Hours

Status: Closed

Sunday
Closed
Monday
8:15am-5:15pm
Tuesday
8:15am-5:15pm
Wednesday
8:15am-5:15pm
Thursday
8:15am-5:15pm
Friday
8:15am-5:15pm
Saturday
Closed

Payment Methods

  • Visa
  • MasterCard

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What the community has to say about Allergy Ear Nose & Throat Clinic

Information about this business (5)

Three Locations to Serve You... Rockwall, McKinney and Greenville

113820attr:hearing instruments

Tags

Repairs All Makes
All Physicians Board Certified American Academy of Otolaryngology Head & Neck Surgery
American Academy of Otolaryngology - Head & Neck Surgery
Board Certified American Academy of Otolaryngology Head & Neck Surgery
Diseases of Ear
All Styles Available
Nose & Throat Clinic of Ne Texas
Facial Skin Cancers
All Styles Available Including Digital
Heat & Neck Surgery
Hearing...

Reviews of this business (9) view all

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Overall review sentiment

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50%

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Overall review sentiment

Score
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Rating distribution

5 stars
1
4 stars
1
3 stars
0
2 stars
1
1 star
2
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4
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YellowBot member reviews (1) view all

Reviewed Business
Allergy Ear Nose & Throat Clinic
Reviewer Name
Steve K
Review Date
June 03, 2008
Average Rating
1

Good Surgeon - Horrible Office Staff and Experience.

We selected one of the doctors at this location based on word of mouth for tonsilectomy's for our children. I almost walked out on our first visit to the office but my wife talked me into staying. Our appointment was at 1:30 and we walked to the back to wait for 30 more minutes at 2:30. So at 3pm we finally saw the doctor. My parents were babysitting the other kidoo in the parking lot for 2.5 hours for a hearing test and consultation. Well, we were impressed with the doctor when we finally got to see her so we agreed on the surgery and had it done. Note: the first appt was in the Rockwall office. The first follow-up appointment was schedules in the Greenville office and I told my wife to get the first appointment. She still had to sit in the waiting room with a 7, 3, and 1 year old for 30 minutes. Then after going to the back had to wait another 15 minutes. Follow up number 2 was back at the Rockwall office and was just as bad. The most recent follow up was today, a simple hearing test. Rockwall office, Appointment time 10:30am. My wife and 3 kids now 8, 4,and 2. She finally got called to the back at 11:30 and then waited another 30 minutes to see the doctor. She finally left the office at 12:45. I normally don't have the patience to write reviews but I just had to in this case. I don't know if the doctors at these offices know how behind their office managers get them, and I really hope they don't. If they do then shame on them for making people wait this long by over booking and being greedy. You should only book what you are capable of handling in a timely manner. I am in customer service myself and if I treated my customer as they treat their patients I would be fired or my company would suffer severe customer loss. I hope this review can let others know what they are getting inot with this Office. I wonder what would happen if every patient showed up 1.5 hours late, would they have cancelled your appointment and charged you for a no-show?

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Other reviews from the web (8) view all

Average Rating
20

This place is a COMPLETE JOKE! I should have read the reviews before I ever stepped foot in this place. My son and I went here, (referred by a pulmonary doctor) in order for my son to receive...

Average Rating
40

Good customer service. But be careful on being charged for services not covered by insurance or you can be hit a $200 bill! Felt mislead into believing a simple service was minor only to be told...

Average Rating
80

Dr. Graham has been a fantastic doctor for my daughter. She has a great bedside manner, is very explanatory in our appointments and has a wonderful attitude. I highly recommend her as an ENT....

Dr Ripp had done ear surgery on my kids several years ago-he was always very kind, considerate, and professional. He could always make my children feel at ease even during a procedure. My kids loves him! So when my Dad...

My son had chronic ear infections as a baby, so we went to this office to see Dr Vora. We waited for 2 hours for our first appointment (and at least 1 hour for all appointments thereafter) and then felt rushed once we saw...

Business description (3)

Facial Skin Cancers, Facial Plastic & Reconstructive Surgery, Nose & Throat, Head & Neck Surgery - Allergies, Head & Neck Surgery, Diseases of Ear Nose & Throat, Diseases of Ear, Board Certified, Allergies, Board Certified Otolaryngologist

Testing & Dispensing by Licensed Audiologist, Batteries & Accessories, Senior Citizen Discount, Repairs - All Makes, All Styles Available Including Digital, Senior Citizen Discounts, Repairs All Makes, Including Digital, Ask About Our 60-Day Money Back Guarantee, Ask About Our 60 Day Money Back Guarantee, All Styles Available

The otolaryngologists at Allergy ENT offer a full array of ear, nose and throat services. Whether you have swimmer's ear, a sore throat, trouble swallowing or hearing loss, our physicians will work with you to achieve your optimal health. Services: Ears: Conditions that impair ear function can be as minor as wax buildup or as serious as congenital deafness.

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