Status: Closed
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Help us make it rightMy name is Brian, I am the owner and I took the call in the office for a nice lady to replace two hose bibs. I schedualed the appointment for the following day and I thought that she said durham. I do live in dunn and service the triangle also. I really thought this was a simple mistake and I am truley sorry for the inconvience that I caused this customer. I hope for this to never happen again.
Do not use this plumber! We hired Mr Lee to replace a water heater in Feb. He was prompt and polite until he got our money. He told us he got a permit and that it passed inspection. He refused to provide documentation of the inspection passing so I called the Town of Cary to verify. He did not get a permit and continued to lie about it blaming others in his office. After confronting him with the knowledge that he lied, he never apologized, just continued to delay finishing the project. After having enough, I demanded that he get a permit, which he did. He promptly told me that there were...
Brian and his team provide excellent service, knowledge of industry and professionalism. Would recommend and will use again for all plumbing needs.
My husband and I give Advanced Plumbing & Repair and its owner Brian a 5 Star Rating. The owner's integrity, professionalism and their workmanship exceeded our expectations. We highly recommend Advanced Plumbing & Repair and we will use their service in the future. So call Brian for all of your home plumbing needs!
The rating was required or I would not have rated the business.
I was excited to learn of the SuperGuarantee program. I hoped that I could find a reliable local plumber. However, while polite on the phone, Advanced Plumbing did not arrive as promised (the first or second time). They also had my address incorrect - I gave my street address and the subdivision name - I can forgive a small error...
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