Status: Closed
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Help us make it rightHome Air Services has served the Washington Metro Area for more than 50 years, and helped folks enjoy total indoor air comfort in their homes and businesses. Our many satisfied customers tell the story, but for your added peace-of-mind, be certain that our professional staff has received the most upt to date training available. So whenever you need us, we're here for all your heating and...
This is our first complaint in over 3 years; the other side of the story is; 1) We won this customers' business orig. because we were low bid. 2) Our rates are very competitive, for $96 we come out to the house & diagnose the prblm with up to ½ hr at the jobsite. 3) As we did in this case, svc rates are quoted upfrnt by dispatch. 4) There's no warranty charge while still under our warranty,...
Not the outfit to call, even in an emergency. They attempt to use scare tactics, are pushy, and their prices are near double that of other certified technicians in the area. Any attempt to resolve of any issue with them is a waste of time, you are left holding the bag or calling your attorney. Avoid at all costs!
Beware ......They did ok on the initial install but don't call them back for service work. They have one of the highest labor rates around. I made the mistake of not asking rates up front. The other problem is they charge a very high administrative service charge ($95) on warranty items. I had a part under warranty that should have been free but they wanted to charge me a very high...
Same day service. Tech was very nice and did great work on my furnace. Will tell everyone I know about them.
thank you very much
hope i will enjoy the service in the future
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